When my shops were rejected, they gave me more detail. They let me know that there was an obstruction in front of the cooler or that the shelf was not top to bottom.
Reply to them and ask for specifics.
How are you doing?
"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton
I never get any Observa shops that I want to do. I signed up several years ago but have no idea how to get back into on mt phone. And none of the shops are worth it for what they pay.