Ipsos Acquires Maritz...

@BackwoodsBC wrote:

Any indication if KSS will still be doing scheduling for the old Maritz companies after the full switch?

Why not? Ipsos Shopmetric is still using Summit...

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I love both companies. However, I was just assigned several mailing shops that I carefully selected on dates that I would be in the areas. All were assigned for different dates that would make no sense for me to make the drive. I had to request they be cancelled if the dates could not be as listed when I applied. Route shopping with IPSOS is difficult to say the least.

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A flower does not think of competing with the flower next to it. It just blooms.

Zen Shin Talks
The Maritz website is hands down my favorite. You can self assign multiple shops at the same time, filter shops, and the map is really nice. Inputing your shop afterwards is also easy. IPSOS website just sucks, and I really hate it. I really hope they move to the Maritz interface, but I know that's unlikely. Not looking forward to this. I made 70% of my MS income with Maritz last year and love working for them. Hands down they are the most responsive and understanding company out there.
@BackwoodsBC wrote:

Any indication if KSS will still be doing scheduling for the old Maritz companies after the full switch?

We have been told that it will be "Business as Usual" for the time being. We do have a purchase order for the full year of 2020, so I think we will be involved for a bit.

Also, I think some of you have some misconceptions about what Sassie/Presto can do. We use both for a variety of clients. There are features built for filters and self assign on both platforms, it's just that some MSPs choose not to use it.

In all honesty, both Presto and Sassie are SIGNIFICANTLY easier to use than Shop Metrics for both shoppers and schedulers, IF the MSP knows how to turn on the correct features, and IF the schedulers activate self assign.

Edited 1 time(s). Last edit at 02/04/2020 04:56PM by Lorri Kern KSS.
I guess I'm in the minority but I'm so happy. I do around 75 route mailing shops and have zero issues getting the scheduler to work with me. I can't say the same about Maritz.

Today I'm trying to do revealed audits in an area that was earlier 1 degree plus 90 mile an hour winds coming off the snow. Plus I have the severe strain of the flu. I finally had to say I just can't do it. First time in forever I didn't get hassled for saying I'll come back in a few days when the winds are gone (they were not forecast until yesterday).

The IPSOS schedulers, on the other hand, have totally worked with me thru this month-long flu. There were days I just could not get out of bed and I certainly was not safe to drive. No hassles at all. I got their shops done on the days I felt I could drive.

My only concern is bonuses. They will now have shops in some of the most godforsaken areas of our country where the only thing that exists is a gas station. It will be interesting to see how willing they will be to pay shoppers to go to these areas.
I used to be willing to do far flung routes for a little less than I would typically charge for Maritz, because of the convenience of the scheduling and the 7 week windows. As @whiterosie so accurately says, there are plenty of places where there is nothing but a gas station. Without a window of at least a week to complete these I am not willing to put myself out there. Also without the large bonuses that Maritz would sometimes throw at me. I figured they were good to me, and I was willing to be accomodating in return.
IPSOS is a good enough company for regular city shopping. The shops are plentiful and the rates go up when they don't get taken. But I don't see the routes ever being a thing again. And honestly, that kind of makes me said. I really enjoy getting out into the rural areas and meeting people and seeing the countryside.

I enjoy awkward questions and uncomfortable silences. This gas station pavement is $%^@*#& hot.
It has begun!

I received a phone message today about some "Blue" shops: "Hello, this is (I forgot her name) from Maritz/Ipsos Mystery Shopping Company."
@JASFLALMT wrote:

You apply from the job board and then the schedulers assign the shops to whomever they choose.
Yes, whomever they choose depending upon their mood for the day ;-).

“I am convinced that knowledge is power - to overcome the past, to change our own situations, to fight new obstacles, to make better decisions.” ~Ben Carson
@Lorri Kern KSS wrote:

@BackwoodsBC wrote:

Any indication if KSS will still be doing scheduling for the old Maritz companies after the full switch?

We have been told that it will be "Business as Usual" for the time being. We do have a purchase order for the full year of 2020, so I think we will be involved for a bit.

Also, I think some of you have some misconceptions about what Sassie/Presto can do. We use both for a variety of clients. There are features built for filters and self assign on both platforms, it's just that some MSPs choose not to use it.

In all honesty, both Presto and Sassie are SIGNIFICANTLY easier to use than Shop Metrics for both shoppers and schedulers, IF the MSP knows how to turn on the correct features, and IF the schedulers activate self assign.

Thank you, Lorri, for giving us a bit of inside info! But, I've got to disagree on the matter of Presto. The Shop Metrics app, Mobi, works easily and smoothly even with minimal reception. Presto cannot connect unless there are full bars, and constantly suffers with glitches which kind of defeats the whole point of being "mobile."

sestrahelena
I didn't know you could report on Presto? I thought they were completely different, since with Mobi you can search for shops and also report via the app. I always thought Presto was for finding shops only.
There are some shops that are tricky to schedule, such as the mailing shops, because of rotation for the different scenarios. The schedulers for the different scenarios have to work around each other and which shopper did which location with which scenario on which date. Complicated.

@Mrcleandpsyahoo.com wrote:

Self assign would make easier on everyone if you have a good shopper rating
Because one MSC was absorbed by another?

@KA047 wrote:

Time (for me) to go back to FT work over shopping.
Time to grudgingly update the resume.

"There's so much trouble in this world; surrounded by miracles" - Citizen Cope
@Lorri Kern KSS wrote:

In all honesty, both Presto and Sassie are SIGNIFICANTLY easier to use than Shop Metrics for both shoppers and schedulers

100% absolutely positively incorrect for shoppers. Perhaps for schedulers, I wouldn't know, but I don't even think about doing reports onsite on my phone with Sassie and I don't leave a Shopmetrics shop without it being submitted already.

There are reasons that a body stays in motion
At the moment only demons come to mind
JAS, I can see you haven't enjoyed the full pleasure of Presto (sarcasm). Yes, some jobs are Presto-only and won't be seen on an MSC's website, like the recent motor oil inventory. And they must be reported in site to verify the GPS location (which is usually wrong anyway).

sestrahelena
@HonnyBrown wrote:

Because one MSC was absorbed by another?

@KA047 wrote:

Time (for me) to go back to FT work over shopping.
Time to grudgingly update the resume.

Maritz accounts for about 75% of my income. This is accomplished due to the fact that you can self-assign their shops, often for periods three-four weeks in advance. They are also predictable, knowing what shops are coming when, and I can tend to work my rotations around to keep this income being consistent. Ipsos, meanwhile, does not allow you to self-assign. Therefore, what I considered a top asset in being an early bird to assign for dates ahead of me will no longer happen, because it's out of my control. Ipsos also likes to provide much more narrow date ranges, and rarely allows you to plan out 3-4 weeks advance. Therefore, this will significantly cut into my income and make it more feasible to go into FT work. Sure, I work for many MSC's, but their work is far more occasional and sporadic and definitely not predictable. Many of them, too, also do not allow self-assign privileges. Doesn't help that another MSC I work with a lot also seems to be out of commission now. I like Ipsos, don't get me wrong, but they are not a company a shopper like me, who wants to plan things out in advance and self-assign without going through the whims of a scheduler in assigning who they want, can make an amount of money off of per month that they can sustain a lifestyle only through shopping.

I will still shop, but it will become part time.
I’m with you on all points. Maritz is the best out there hands down. They do it all right. Their pay dates are great too. I’m sad
Ok, this has a SIGNIFICANT impact upon me and my income. Team 6 is the core of all my shopping. There are just not enough people borrowing money to sustain a reliable amount of OSI's (another MSP). I live in Georgia where the cost of living is low. I've been shopping for going on three years now and can count the shops I've done for 100 or more dollars on both hands I believe. The average shop pays $20-35.
The green gas station moving to IPSOS had a small impact on me. They said they would let us retake missed pictures but they don't. How do I know this? Because I did a shop late in the afternoon and one pump had a car and I had to wait a long time for it. That one pump the picture had a dark sky background. They rejected the entire shop and I had to re-shop the location completely.
The greatest assets that Maritz offers IPSOS does not. Self assigning has been mentioned repeatedly. But that only applies if you can take the shop for the price on the board.
A) Maritz has live/real people schedulers that you can talk to.
IPSOS is very, very hard to talk to via e-mail and it takes forever to get a response. Even Alta 360 has better communication than IPSOS and their primary form of communication is via e-mail. (I can call and talk to them though).
b) I can make an offer on a route with Maritz and know when I accept the route that I have enough work to make the route work.
IPSOS you can not. You have to apply for each shop INDIVIDUALLY and wait for a response for each one. So in essence, if you propose a route and the scheduler decides to split the route between shoppers to "try and be fair" it would make the entire route null because we can NOT drive an hour to two hours for one shop unless it pays at least a $100 bucks. (With one $50 shop I can add a few 30-35 dollar shops and even some Alta360 gas stations and make sure the route makes enough money).
C) I have never seen IPSOS shops pay as much as Maritz shops. This item is self-explanatory.
D) I am also going to list this because it is a great asset of Maritz. Maritz allows you to return to retake a picture.

So I am thinking I won't be able to finance near as many out of town routes when the merger is complete. Without the out of town routes, my income will drop significantly. My car has over 200k miles on it and is worth close to about 3,000 dollars less than I owe for it and I don't think if my income drops significantly I will be able to trade it in and afford a higher payment of a newer car. I think with this merger, I am screwed and may end up back in the poor house.

Edited 4 time(s). Last edit at 02/05/2020 06:55PM by F and L TeleComm.
I agree with all of this Maritz knows how to do it all best. Ipsos is to difficult to get assignments, make routes, or even get help when needed. I’m very sad.
Some of you must have terrible schedulers. I easily complete 100 shops a month for them. Kim and Amy are both very responsive. Kim, in particular, is easily contacted via text and always responds in minutes. I usually contact Amy via email because she responds quickly but can contact via text if it is urgent.
@whiterosie wrote:

Some of you must have terrible schedulers. I easily complete 100 shops a month for them. Kim and Amy are both very responsive. Kim, in particular, is easily contacted via text and always responds in minutes. I usually contact Amy via email because she responds quickly but can contact via text if it is urgent.

Consider your self fortunate. I am sure the scheduler landscape will change a lot.
Amy, Kim, and Kate I like. Unfortunately, I only deal with them when not in my main area of business. When at home, I work with someone else who will let applications sit for weeks. I'm not in business to be fair for my competition. I want it all myself. Self-assign lets me do that.

Edited 1 time(s). Last edit at 02/05/2020 08:29PM by KA047.
I wonder when the platform will change? I am pt shopper but the majority I do is with Maritz. I really hate this has happened.
@sestrahelena wrote:

@Lorri Kern KSS wrote:

@BackwoodsBC wrote:

Any indication if KSS will still be doing scheduling for the old Maritz companies after the full switch?

We have been told that it will be "Business as Usual" for the time being. We do have a purchase order for the full year of 2020, so I think we will be involved for a bit.

Also, I think some of you have some misconceptions about what Sassie/Presto can do. We use both for a variety of clients. There are features built for filters and self assign on both platforms, it's just that some MSPs choose not to use it.

In all honesty, both Presto and Sassie are SIGNIFICANTLY easier to use than Shop Metrics for both shoppers and schedulers, IF the MSP knows how to turn on the correct features, and IF the schedulers activate self assign.

Thank you, Lorri, for giving us a bit of inside info! But, I've got to disagree on the matter of Presto. The Shop Metrics app, Mobi, works easily and smoothly even with minimal reception. Presto cannot connect unless there are full bars, and constantly suffers with glitches which kind of defeats the whole point of being "mobile."

I think you are thinking of Jobslinger for finding shops? or Presto map? There is an app that you download to your phone that is Presto and you can shop and submit Presto shops on it. I have done quite a few myself for a couple of clients and it's very easy and mine works even with one bar of service. I even did a route for one client in Banff AB (which is OUT THERE) and had no issues.
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