Anyone doing the presto green stations

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Do you find app incredibly slow. There are times I cant get it to work. You have to check in so taking the pictures and filling in later is not an option.
How is that going to work in the rural areas with no signal? I personally know of several that I have shopped in the past.

I enjoy awkward questions and uncomfortable silences. This gas station pavement is $%^@*#& hot.
@Lstockwell wrote:

Do you find app incredibly slow. There are times I cant get it to work. You have to check in so taking the pictures and filling in later is not an option.

You only have to check in at a location to unlock the report, not fill out the report in place. Especially when it is too cold, I just unlock the report, take all the photos and go home to fill in the reports. I did 6 shops for another project yesterday, checked in, took all reports, fill them at home on my computer and then uploaded photos on each and submitted.
@panama18 wrote:

I wondered if you could do it that way. Thanks for the info.
I did the grocery shops for the test the app shops. 6 in less than 1 hour, in and out, checking in on presto as I was getting out of the car, then snap photos, pay and leave. Went home, filled out one to know the different phone version info and then was completing each one on the computer, saving it, and then going to the cell phone, uploading the photos and submitting. It took me 5 minutes to complete each report. I did the gas dark audit the exact same way and the motor oil audit.

When I did not have unlimited data, that was the best way not to spent my data plan because I was turn it on only to unlock the report.

Edited 1 time(s). Last edit at 02/13/2020 11:19PM by KateH.
That's great. I want to check in with my phone and take the photos with my tablet. Sounds like that's possible. Thanks again for the posts.
@KateH wrote:

@Lstockwell wrote:

Do you find app incredibly slow. There are times I cant get it to work. You have to check in so taking the pictures and filling in later is not an option.

You only have to check in at a location to unlock the report, not fill out the report in place. Especially when it is too cold, I just unlock the report, take all the photos and go home to fill in the reports. I did 6 shops for another project yesterday, checked in, took all reports, fill them at home on my computer and then uploaded photos on each and submitted.

That only works if you select the assignments at the end of the previous day. Otherwise, you have only 24 hours from the time that you select the assignment to when you report it. So...if you select it at 1 PM today have to make the visit and get home to report it before 1PM tomorrow. Or, they disappear even if you are in the middle of completing them.
Yesterday I ended up spending an extra 45 minutes trying to get a section to save (since I wouldn't be home before my 24 hour period expired), ended up uninstalling and reinstalling the app to get it to submit. Unfortunately, that caused my pictures to appear to be duplicates and the shop was denied (which you currently can't appeal). I have sent an email to the person I reported my issue to yesterday at Ipsos (as the Presto person, after messaging me about the issue I posted about on the Dark Audits never gave me the courtesy of a further reply) so hopefully something will happen. She acknowledged knowing that Presto does have some issues, for whatever that will be worth.
I have been doing the green shops since Maritz started them. Never an issue, never a rejected shop. I am at 2 so far for duplicate photos. Very frustrating. Just like the past, I take a ridiculous amount of photos as backup. I have never intentionally used the same photo twice or cropped a photo. It says you can't appeal, but did anyway I also emailed the editor. Of course , no response. In my opinion, that's what made Maritz great. Always a phone call away, all the green jobs I did, were taken from Maritz, edited by Maritz and we could contact Maritz. I wish they would tell you what was a "duplicate." Very unprofessional. I offered to send my entire folder of photos where each picture when clicked would show time taken. But, no response. I would like to thank them for taking $38 from my wallet.
Lastly, their report still states a reimbursement amount of $2 gas, and $1 inside, but the $19 is a flat rate. Perhaps they should change their wording in the report.
I had a similar issue. It would not save my completed evaluation. It keep saying I was missing an answer but I wasn’t. No one responded to my requests for assistance so the report disappeared at the 24 hour mark. I did the complete report in the app and had left the site so I was out of luck.

I’m going to reach out... maybe the pix stay in their database?? Not happy about this!!

@KarenMSW wrote:

Yesterday I ended up spending an extra 45 minutes trying to get a section to save (since I wouldn't be home before my 24 hour period expired), ended up uninstalling and reinstalling the app to get it to submit. Unfortunately, that caused my pictures to appear to be duplicates and the shop was denied (which you currently can't appeal). I have sent an email to the person I reported my issue to yesterday at Ipsos (as the Presto person, after messaging me about the issue I posted about on the Dark Audits never gave me the courtesy of a further reply) so hopefully something will happen. She acknowledged knowing that Presto does have some issues, for whatever that will be worth.
Just noticed today another green station from my 19-station route I had with the old MSC from them has rebranded. This now leaves four still with this brand.

#1- A station within 5 miles, four pumps, quick and exceptionally clean and current.
#2 and #3- About 25 miles away. 16 and 20 pumpers as a part of travel centers, one usually good, the other not as much. (old MSC knew this and tacked on extra pay for these)
#4- About 40 miles away. Four pumper, infraction filled, usually.

After reading the above problems, not going to bother. I can deal with not having #1, really the only one I'd want to still to do often that is left with them.
@grille wrote:

I had a similar issue. It would not save my completed evaluation. It keep saying I was missing an answer but I wasn’t. No one responded to my requests for assistance so the report disappeared at the 24 hour mark. I did the complete report in the app and had left the site so I was out of luck.

I’m going to reach out... maybe the pix stay in their database?? Not happy about this!!

@KarenMSW wrote:

Yesterday I ended up spending an extra 45 minutes trying to get a section to save (since I wouldn't be home before my 24 hour period expired), ended up uninstalling and reinstalling the app to get it to submit. Unfortunately, that caused my pictures to appear to be duplicates and the shop was denied (which you currently can't appeal). I have sent an email to the person I reported my issue to yesterday at Ipsos (as the Presto person, after messaging me about the issue I posted about on the Dark Audits never gave me the courtesy of a further reply) so hopefully something will happen. She acknowledged knowing that Presto does have some issues, for whatever that will be worth.

I reached out and the only response that I got was "I'm sorry, I know this is frustrating". That's lovely, but it does nothing to compensate me for my wasted time, time wasted by their app (and that they are aware has problems), nor does it do anything to reverse the "black mark" on my record that is erroneous and could possibly impact my future earnings (if I lose a job to someone who doesn't have a black mark).
@markfl wrote:

I have been doing the green shops since Maritz started them. Never an issue, never a rejected shop. I am at 2 so far for duplicate photos. Very frustrating. Just like the past, I take a ridiculous amount of photos as backup. I have never intentionally used the same photo twice or cropped a photo. It says you can't appeal, but did anyway I also emailed the editor. Of course , no response. In my opinion, that's what made Maritz great. Always a phone call away, all the green jobs I did, were taken from Maritz, edited by Maritz and we could contact Maritz. I wish they would tell you what was a "duplicate." Very unprofessional. I offered to send my entire folder of photos where each picture when clicked would show time taken. But, no response. I would like to thank them for taking $38 from my wallet.
Lastly, their report still states a reimbursement amount of $2 gas, and $1 inside, but the $19 is a flat rate. Perhaps they should change their wording in the report.

I brought the issue of the fact that the report is misleading in regards to the reimbursement to the attention to someone at Ipsos. The initial response to my question about the lack of reimbursement was that the $19 was a flat rate which included the reimbursement (they increased the fee for most locations except for the PITA ones that were at a higher rate last time) and my response was that the reimbursement is still referenced in the report. In addition, the most recent email lists a now higher fee plus reimbursement. Those two things taken together appears that pay has been shorted. I'll be interested to see if anything comes of it.
What is with this app, seriously? I have tried it on 3 different phones, and it is nothing but grief for me. It loads slow, it crashes, it refreshes and loses data, it sometimes gets stuck and won't do anything at all. The best one is when it got stuck in the editor version of the app and won't let me finish the report. Emailed and got no response.I've tried to do 2 of these shops so far, and it's taking me so long to finish the reports I just want to give up. I can't be the only one having these problems, right?
@frostycakes wrote:

What is with this app, seriously? I have tried it on 3 different phones, and it is nothing but grief for me. It loads slow, it crashes, it refreshes and loses data, it sometimes gets stuck and won't do anything at all. The best one is when it got stuck in the editor version of the app and won't let me finish the report. Emailed and got no response.I've tried to do 2 of these shops so far, and it's taking me so long to finish the reports I just want to give up. I can't be the only one having these problems, right?
I don't have a lot of faith that anything will change unless they can't get assignments completed quickly enough to meet their deadlines. Right now, I think it's less expensive to have these just repost for someone else to grab rather than fix the bugs. Also, if we essentially handle all of the scheduling duties for them they save on scheduling costs. I used to put together routes and take them out of town in some relatively far flung areas, I doubt I'll do that any more because I can't trust that my work will save properly. Due to the 24 hour deadline, the possibility that locations I have routes make sense be available, the lack of bonuses, and the fact that there is only 24 hours to make corrections or work goes unpaid, these no longer make sense for me except as fillers. I guess, if you can rush out of the house at a moment's notice, it would work for you.
Just an idea regarding the app.... I had issues with one of my first audits so I switched to using the browser site and have had no problems since.
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