@HoomanShopper: Did you do the drive-thru or dine-in? Sounds like the drive-thru based on your description of the order taker offering a drink and side (but not using the correct words)? Was the reimbursement amount able to cover your purchase? Also, given that the server didn't use the correct words, you did NOT reveal, right? So you didn't get the signature from the manager or get the visit verification slip filled out...?
I just read the guidelines again, and it DOES say to order a drink if it hasn't been suggested by the time your order is totaled.
I'm scheduled to do a dine-in dinner and have had questions for the Help Desk that have gone unanswered. I've tried emailing them several times, but have not received any response, which is really aggravating.
For the dinner shop, I have to order a Platter (and a drink, after waiting to see if one is suggested). Platters are almost $9 around here, and a drink is close to $2 I'm guessing. So I doubt the stated reimbursement ($10.65) will cover it. What's funny is that the reimbursement USED to be only $9, but now it is listed as $10.65. But my CPI still says that reimbursement is $9, even though the shop details say it is $10.65.
My CPI also says coupons CAN be used, but guidelines say NOT to use coupons. I wish it were more clear. I'd like to use a coupon to stay within reimbursement, but I don't want to invalidate the shop. Anyone have any thoughts? Thanks.