I have just been burned again my MF Fast Food Shop . One shop because I shopped early, It has not been a problem before but IT IS NOW. But the one i can not understand is this one Photo(s) are duplicates from another shop: I added photo of the canopy that has lost it's end cap on the fascia lights ( the round one that has a Yellow and Red cap on the end of the tube). I am required to upload any photo I took (but after this NEVER again) . Required photos are receipt and food entree. I wanted to show them the problems to the Drive up window area and on the canopies and used photo take from the same shop three days earlier.
We need to inform you that we will not be able to submit the shop you did on 6/14/2020 to the Client for payment. This is bad news for all of us because without a report that meets the guidelines to submit to the Client we do not get paid, you do not get paid, and the Client does not get to see the results of your evaluation so valuable information might have been lost that they could have used.
Our Quality Control Department was unable to submit your report to our Client for the following reason:
Photo(s) are duplicates from another shop: Original AID.
Pull out your hard copy of the Guidelines/Questionnaire so that you can verify whether your report did or did not fully comply with what had to be done during the shop and whether you include all images and receipts that had to be submitted with your report. By your filled-in answers on your copy of the Questionnaire, did you make a data entry error in your report?
Did you use the Review function of the Report prior to submitting it? It only takes a few minutes to compare your notes with what you entered in your report and it is better for you to catch your mistakes before we do or our Client does!
If you believe that our auditor might have made a mistake in arriving at their decision, please e-mail us immediately and if our research supports your position, we will ask our Quality Control Department for a reconsideration of your shop.
If, however, you made the mistake, we may or may not be able to ask for a reconsideration.
Does ANYONE have the email for Ray Walsh or John Scott so I can maybe get my Money?