Deleted. Naming client and MSC in the same thread is a Forum violation. You are welcome to re-post, without the violation.
I haven't tried contacting anyone but I can tell you that the legacy website has been running slow AF. Sometimes it just shuts down with, "an error has occurred" or that gray, "no secure connection" page. All other sites work fine on any of my devices, so it's not me.
I’m able to use the legacy website on my computer and my phone without any issues. I use chrome and safari.
I use the mobile app for the shopmetrics platform.
Thanks but I’ve tried that several times. When I click submit it says that I am still missing my photo. It will not let me submit or save it. I have to just close the tab. I’ve tried clearing my cache on my computer and on my phone and it still comes up with requiring a photo but nowhere to add it.