I have been doing routes in NM,AZ,UT for Maritz/Ipsos in August and I am finding if you need help from IpSOS you will get and SOS response maybe in three days. IF you have ANY of the Team leaders emilas That is your ONLY quick respond if they think it is urgent. Standard responds from
mystery.shopping@ipsos.com is"Thanks for contacting the general iShopFor Ipsos mailbox. I’ve included the relevant team member on this email who can assist with your request."
I have team 2 leader as Stacy Fulkerson and team 6 leader Andrew Janicke
UPDATE Aug 15 I sent email for extensions on shops and got this back.
from: NA Mystery Shopping <Mystery.Shopping@ipsos.com>
to: bmttinman email
cc: "KSS International, Inc." <kssnola@kernscheduling.com>
Hello!
Thank you for reaching out. I have copied the scheduling team to assist in getting you an extension on these shops.
Kind Regards,
Ipsos Shopper Support Team
mystery.shopping@ipsos.com | ishopforipsos.com
Notice cc line. Does this mean KSS International is the NEW scheduling team
Edited 1 time(s). Last edit at 08/15/2020 10:37PM by bmttinman.