@KokoBWare wrote:
Any tips for a first-timer on how to make these run as smoothly as possible? Advice would be very appreciated, thanks.
Hey KoKo, Be sure and do your pre-calls as instructed in the guidelines, and report on it before you go do your shops. The shops are easy. Sometimes, the employees get all shook up at having to answer all these questions. Just put them at ease. I have said things like, "Well, it says in your LOA that you can use anything or anybody to help you answer the questions, so just look at it as an open book pop quiz!" That usually puts them at ease. And don't forget to check for the iPhones and graphic before you leave. When you go to report this, it can be confusing the first time, because you get into the survey, and then it looks like you can't proceed. But if you hit the "Back" button, you can get to the question that lets you go forward. Crazy, I know, but that seems to be how it works! Have fun and enjoy your bonus. When you see how easy these are, you'll want to do more when they pop up again. Good luck!