One of my Shops Disappeared

Had a shop due today, which I shopped, and logged in to do the report. It was listed earlier today but now it disappeared. How do I even contact the scheduler? I dont know who he/she is because the shop is gone. Every time I try to send an email to the general mailbox, it comes back undelivered, “permanent error”. Am I out $80 through no mistake of my own?

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

Bummer. Sorry this happened to you.

It won't help you this time, but this is exactly why I keep detailed records. Every scheduler I work for/with, I have their number and/or e-mail address in my permanent data base. I tend to work with just one or two schedulers in a company, so I know most of them by name.

You don't have an e-mail or anything from the scheduler prior to performing the shop? Does the company website show any phone numbers?

I do hope someone else can log in and give you more helpful info.

Which company? If it was sassie, or another that confirms, did not a confirmation email sent to you?

Many years ago, I made a round trip of approx. 100 miles to complete 2 shops for Informa, but when I attempted to submit the reports the work had vanished. I phoned the company the following day, a rep investigated and I was informed the work had inadvertently been also assigned to another shopper, with their reports completed. As this was not my error, I was paid my total fee. That action placed Informa on my "3 thumbs up" list and it remains there to this day.

I have the email which told me I have the shop. I did reply to that email but got no response yet. I’ll keep trying.

I had a shop last year where 2 people were assigned the same shop. I did get paid too Shopperbob. It was White Clay.

Sorry, only registered users may post in this forum.

Click here to login

One of my Shops Disappeared

Create an Account or Log In

Official List of Mystery Shopping Companies

Mystery Shopper Magazine