What is "The Source" rotation period?

Can someone tell me how long the "rotation" period is for a certain brand of printer ink via The Source (a.k.a. MSI, Trendsource)? I did a job on 9/15/2020 at a big box store and The Source is telling me I am not eligible again due to rotation restrictions. Geez, it's been over 4 months!

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It varies according to the program.

You can reach out to a scheduler and ask; they can waive the rotation. Unless, of course, you were outed when you did the shop.

Edited 1 time(s). Last edit at 01/24/2021 05:16PM by ceasesmith.

The ink shop requires to sit out the following period. You can't do them back-to-back whether it's quarterly or monthly.

I understand a rotation for a short period of time. But there have been locations that I have not done for MORE THAN SIX MONTHS that say I am ineligible due to rotation. When that happens, I call and leave a message for the scheduler, telling her what locations I'd like to do, and I usually get them within a few hours of leaving my message.

guysmom, I will try contacting a scheduler if I can figure out who one might be. I have no idea who is a scheduler because the job board does not identify one. I sent a detailed email to the help desk asking for an explanation of "rotation" for the ink jobs but I never heard back.

Nicole with Trendsource just sent me a couple texts this week from 619-752-1912 but I'm not sure if she does the ink shops.

@Dandydew wrote:

guysmom, I will try contacting a scheduler if I can figure out who one might be. I have no idea who is a scheduler because the job board does not identify one. I sent a detailed email to the help desk asking for an explanation of "rotation" for the ink jobs but I never heard back.

Dandy, you can try the number that ^^^ wrosie ^^^ gave or try this switchboard number: 619-718-7467. When the voice prompt asks if you know the extension, press 105. Then you will need to leave a voicemail with the Shop ID(s) of the locations you want, and who you are and your Rep ID. That's how I always get my shops assigned when there seem to be rotation issues but it's been several months since I've done a particular location. Good luck!

I've had the same problem. I use the contact feature on the web page. I include the job number and got them assigned.

After seeing the same job twice and I was still in rotation violation, I realized there was a glitch somewhere.

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What is "The Source" rotation period?

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