I know EMPLOYEES of MSCs who also do some MSing and merchandising. Some for their own company; others for competing companies. If you are not an actual employee with another MSC, then you are indeed an IC with no restrictions on which MSCs you work for.@01Happy wrote:
I was going to become an evaluator for Customer Impact. When I was reading their contract it says that if you are a current employee of another mystery shopping company, this excludes you from working for them. When working for another mystery shopping company, we are independent contractors. This is a little confusing, because we are not employees,. Does anyone work with Customer Impact, and another mystery shopping company? Does this mean if we are working with other companies, we cannot work with them?
@salisburync wrote:
I disagree. They pay slow, communicate poorly, and have this antiquated system that even their best clients don't like...that is why they only have tax prep shops and merchandising now.
I'm not sure if that is the reason, but I am also not a fan of theirs anymore after they only paid me $3 when I was unable to perform a $39 doctor's visit brochure placement shop because the office would not let me in due to Covid-19 restrictions. The guidelines say there will be a reduced payment if you are unable to perform the assignment, but it didn't say HOW reduced. What really bothered me was that they kept having me call the office back to see if I could convince them to do the work themselves, without telling me that I would not receive anything additional beyond what I was going to get already for reporting that they would not let me in (which I had already done). Took me several calls to connect with the office manager, then an extended conversation with him. I probably wasted an hour of my time after the initial refusal for no additional pay. The company that does the brochures (or maybe CI) should have had one of their own employees call the office to try to talk them through the placement if they wanted that.@salisburync wrote:
I disagree. They pay slow, communicate poorly, and have this antiquated system that even their best clients don't like...that is why they only have tax prep shops and merchandising now.
@Morledzep wrote:
I work for several different MSC's including Customer Impact. Of course, I don't work for them often, because they don't pay well and for many of the jobs the guidelines aren't clear. So maybe I'm breaking the rules, but I don't really care, they haven't paid me enough in the last few years to make me worry about pissing them off.
I did the brochure thing last year, it looked like good money. I put all of the materials that were in the boxes in the displays and took all of the appropriate pictures. They said that I put the wrong materials in all of the displays in one of the doctors offices with a LOT of displays, one of the big $$ locations. I only put in what was in the boxes, it was my first stop, so I didn't know there was a difference, so I just put in what was there. And they said I didn't do the job right and refused to pay me for it. All of the shops that paid over $50 were taken away from me for things that I had no control over.
@jay225 wrote:
that is strange. it’s possible that the location had been backed up and you put up boxes that were meant for the previous run. I found out when i started doing these Thursday, that many locations had unopened December and August boxes there so you have to be careful to put up the right ones.
@Morledzep wrote:
@jay225 wrote:
that is strange. it’s possible that the location had been backed up and you put up boxes that were meant for the previous run. I found out when i started doing these Thursday, that many locations had unopened December and August boxes there so you have to be careful to put up the right ones.
I did everything the way they said, I made the appointments, I called the offices. Some places I couldn't get through to. Some told me specific times to be there, some I had to negotiate times to do it between patients. The first job I did, my very first, their boxes were shipped to me. I took them in, I took the old brochures out, put the new brochures in then I added back some of the old booklets to fill the empty spaces. I took the pictures in the app and left.
Most of the rest of the shops had the boxes there and by the 3rd or 4th shops I figured out the color codes on the sides and saw that some of the offices had old boxes of brochures that never were installed. And ONLY installed the current materials. But the materials for the first one were shipped to me, and I had never done them before. There was ZERO chance that I was using old materials. I put in all of the materials that were shipped to me and the only thing that I put back in the displays were some of the older booklets, not the merchandizing panels. But they said that the merchandizing panels were from the previous quarter. And when I looked at my pictures again, they were right, they had the previous quarter color strips on the edge of the panels. But I only installed the stuff they sent to me.