Over the past 10 to 12 years, I have only completed, at most, 1/2 dozen shops for Ipsos. Two were at least 10 years ago, when I was determining if we could have a mutually viable relationship. Determining that would not occur, the reminder were in the past few years when they had sufficient need to open their purse. One major problem I have encountered, has been poor communications, not directly with a scheduler but through the company. Yesterday, as an example, I received a notice of business in which I might have an interest. Unfortunately, a phrase of which I was ignorant, contactless Visa, appeared. Being unable to ascertain its meaning, I requested a clarification, the response was completely irrelevant to my query. That's Ipsos.