They require a detailed description of each encounter and what happened. If this is your first shop with them go early and expect to spent a lot more than 2 hours to get all the info. The easiest is prepare your cell phone and take photos at each required stop so you will remember the timing and the associates you encounter. You can pretend you take a photo of the eg, animals, your kid, with the animals, the animals' habitat, whatever is near the associate you interact with so you have a photo of the person and remember where you met him/her. Every 2 encounters write the name and brief important details of encounter and text them to yourself. Grab a copy of the map at entrance, or have a copy on your cellphone to know the layout of the facility, times that a show or a specific activity in the venue will be open, the restaurant hours, etc. First couple of reports will take longer to complete but afterwards will go fast. They have great shops for all ages. Over the years we did zoos, space stuff, helicopter trips, fly tunnels, bowling, golf, safari, whale watch, aquarium, kids entertainment parks.