Their website security certificate is messed up. I found this out when either Chrome or my security software flagged it as a suspect website and I had to override it to get to their sign in page.
My e-mail shop alerts keep getting shut off in my profile. I believe this is because Microsoft Outlook apparently rejects the e-mails because of the security certificate issue. Google may have rejected their e-mails also.
You can try to text them at these phone numbers of schedulers
Laure 470-431-0927
Bethany 970-591-3426
If these don't work, let me know I've got a bunch of others I have gotten text messages from in the past. Seems they keep changing phone numbers for some reason. I don't know which ones are most current.