What a nightmare! A couple weeks ago, I was in the city where the shop was. So to do the company a favor, I stopped by the given address and snapped a photo of the house that's there (no store). I sent it to the scheduler, and to the "team" handling the assignment, with a note for them informing them the business didn't exist.
I eventually got a reply that sort of implied I was out of my mind.
The shop popped up again, with the same address, bonused to $150. So I self-assigned and set off on the 200 mile round trip (an already-profitable route, so I wouldn't lose anything). Went to the same address -- surprise, surprise, the house is still there! Snapped a couple new photos. Pulled up a newspaper article that touted the opening of the "new store", so (being an earnest and honorable -- but probably stupid -- shopper), I went to the second address. Surprise, surprise -- business not there, either. Woman working there said, oh, they only lasted here until last December, and closed. But I think they reopened, let me give you the address.
So I proceeded to the THIRD address. Huge surprise -- there's a truck parked there with correct company logo and advertising on it, but the store front had a sign "This location permanently closed. If you have questions, please call our XXXXXX store at XXX XXX XXXX". Took a few more photos, and proceeded to file the report.
OMG. That report was, pardon the language, a B**** (yes, capital B! ). Of course, there is no option for "The Store doesn't exist at this address". 100 questions, none of which will allow you to submit the report without answering the question. So basically told about 100 lies, including rating the store, the representative, the manager, the exterior and interior of the building, submitting dozens of photos of miscellaneous items (how can you take a photo of the display wall when there's no display wall, because there is no store? ), and in every comment section, stating "Store does not exist". FYI, the report is narrative-heavy.
Now, mind you, I knew before I went there was no store.
I advised the MSC of this fact two weeks ago, and they chose to disregard the information I so kindly provided.
Think I'll get paid?
A shop I did a few months ago suggested that I use an app called Timestamp Camera if I wasn't sure that the camera app on the phone was saving the metadata with location and time. I knew that it was, but I decided to download Timestamp Camera anyway. It would definitely come in useful in the situation you encountered because it puts the date, the time, and the location (down to a street address) on the photo itself. I have found the location that it deduces to be amazingly accurate.
It mystifies me why businesses continue to assign shops at locations that have previously been reported closed/moved, but they do, even years and years after they have moved.
@wrosieandmyst4u: There are a few locations (for a different gig but good as an example here) that do not have the street number near enough to the store name to include both in one image that a typical human could obtain under typical conditions. Now, if you were especially clever you could program your drone to take an aerial wide-angle pic. Or, if you were sufficiently spry, you could climb a tree or stand on your high-rise van and get the image from just the one odd angle from which this is possible.
In brief: the time stamp app is useful for specific gigs and other purposes, such as this situation where one might need to strengthen their proof of visit. Thanks for that info!
You were as determined as Chevy Chase making that trip to Wally World in National Lampoon's Vacation!
I love this $15 maximum for the "Inquiry" as they so like to call it.
I go there, fully expecting to upgrade as an EXISITING customer (required by the MSC in the job offer) only to learn that this corporate store (yes, and all other corporate stores in the area) will NOT sell you any device, because existing customers have to ORDER the device and wait 2 days for the store to receive it. NEW customers, however, can buy the device, activate it, and walk away! No other option, sorry!
So now my shop is not $75 or $100, it is $15...great, just terrific.
When I inform my dull-normal scheduler of this Catch-22, he writes me back with "blah-blah, client sez "blah-blah", and is obviously confused. Good Lord! Have mercy on their wretched souls attached to their tiny minds!