In my neck of the words, InTouch Insight offers very few shops, all at crappy fees. I disdain iSecretShop and hope that they keep SeeLevel with Sassie.
I agree with myst4au. ISS is especially great for photo-intensive shops. I always wonder why more MSCs don't use it.
Every shop that I have seen migrated to iSecretShop, regardless of MSC, has gotten easier to report than when it was on another platform. I hope that trend continues.
@Susan L. wrote:
What I don't like are the Sassie shops that require long narratives, but the narrative box limits the shopper to a miniscule character count that is not disclosed up front. Then you have to keep going back to figure out what to delete so the 1200-characters required to tell the story can fit into the 200-character maximum allowed. Takes twice as long as such a report would normally take. Aaargh!