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This may be outside of the scope here. But I suspect many also do surveys and interviews. Every time I hit submit for the qualifying questionnaire, I get Hmm. We’re having trouble finding that site.

We can’t connect to the server at join.2020panel.

If that address is correct, here are three other things you can try:

Try again later.
Check your network connection.
If you are connected but behind a firewall, check that Firefox has permission to access the Web.

I have emailed several times and not received a response.

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I don't think they are around any more. They reached out to me for work a few years ago. I declined it but saved the contact info. When I reached out to them after my schedule became more forgiving, I received no response. Thinking the scheduler left the company, I went to the website and got the same thing you did.

"There's so much trouble in this world; surrounded by miracles" - Citizen Cope
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