For the past year or two I've used the app on my phone almost exclusively because the website would not load up on my desktop, the screen remained blank for hours, even rebooting the computer, and changing browsers didn't help. But I had to verify my payments to another entity earlier this year, so I opened up the website and went into the kitchen to cook. I came back 20 minutes or so later and the website was loaded and it let me sign in just like it's supposed to. I found my payment information, searched for some new jobs, and then signed out. It has worked for me almost immediately every time I've tried to open it since then. And I seriously don't know what changed or why.