MSCs have to convince clients to use their services. So they have to be able to convince the clients that shopping provides accurate and helpful feedback. And we should assume that if the MSCs tell that to clients that they believe what they say.
So if they believe it is important, why don't they have themselves shopped? Why don't they find out what it's like to sign up and work? Maybe they already know and don't care. Or maybe they think there is no value in finding out.
How many businesses don't use their own products and services.
This question hits at the very core of the business. And it raises other questions as to integerity and value.