The Source - Penalty Monetary Deductions

My last two shops for The Source were the Medicare Advantage shops. They each paid $34.

The Source deducted $6.80 from each. That's a 20% reduction. I'm not sure why and haven't gotten an answer from them yet.

The problem with the first one was:

"Was a nondiscrimination statement included on ANY of the slides? Thank you!"

This was in response to me stating NO to the question was the last slide a nondiscrimination statement.

"We understand that a different agent, xxxxx, did the presentation. Was the target agent, xxx, present at all? Thank you!"

This was in response to me letting them know the targeted agent did not do the presentation. I did not say that she was not present.

For the second one, I I didn't use the mobile check-in so I couldn't start the report and sent them this e-mail.

"I did not do a mobile check-in when I went to this shop. I do have a date and time stamped photo as well as a geoverifyer code."

Has anyone else had this problem,

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Geoverifier does not work on The Source's reports. It is exclusive to Sassie platform.

Sorry to hear. That sucks.

Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230
They have never deducted money after they sent me questions. However, they are a stickler for timing. If you did not submit the report by Midnight, then they subtracted 20% for the late submission of the report.

Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008
Wow I have did a lot shops for them including medicare and never had them deduct money from my pay.Did you follow up with any questions they had after you submitted the jobs?
As I stated above, I thought I had already answered the report questions. They really just asked slightly different questions they wanted to know, but nothing that was actually in the instructions or report.
I've had reports get edited at 3am but I agree the midnight deadline should not be a hard rule. As long as report in by 8 AM should be no penalty. But I have had Trendsource penalize pay for it before. I make sure my reports are in by midnight for them.

Shopping Western NY, Northeast and Central PA, and parts of Ohio and West Virginia. Have car will travel anywhere if the monies right.
They deducted 20% from one of my shops too ($1 deduction on a $5 grocery shop) due to the fact that they had to ask me for a clarification. I answered the clarification quickly and did the shop/report correctly. They said it was an accident and they would send me the $1... haven't received it several weeks later.
What makes you think they care. The Gov just raised the min wage for its employees to $15 an hour. Abd the say that you should make sure you will be fairly compensated or do not take the assignment, How will they get anyone to work for them.
I had no idea that they took money away from you for late reports. What a joke. Never worked for them because they never gave me any jobs but honestly just on principle I wont be trying again.
@boridi wrote:

They deducted 20% from one of my shops too ($1 deduction on a $5 grocery shop) due to the fact that they had to ask me for a clarification. I answered the clarification quickly and did the shop/report correctly. They said it was an accident and they would send me the $1... haven't received it several weeks later.

Update: They fixed this and sent me the $1, although it took several weeks.
boridi,,

How did you dispute this? I'm not having any luck. Funny thing they want me to do the next round of Medicare Advantage shops now.
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