I did my first phone shop with Second To None today. I scheduled this shop days ago and had reminders and everything ready so that I could have this shop done on time. I made a stupid mistake; I still can’t believe myself. So I was scheduled to call this college from 9 AM - 2 PM EST . I live in Arizona, and instead of making sure to do the shop from 6 AM - 11 AM , I scheduled it from 12 PM - 5 PM ! I made it three hours ahead of time instead of three hours early ! I had my reminder go off at 10, so there I was, thinking I had two hours to go over everything I needed to know for the shop . I didn’t even begin reading the job requirements until closer to 11, didn’t even realize the mistake I made until like 11:13 AM when 11 AM WAS MY DEADLINE TO CALL THEM ! ???????????? I was so upset . I had to read all the job requirements and make sure I knew what I was doing , and didn’t even call them until 12:35 PM . Should EST be three hours early , not three hours late , my phone call would have been right on time . Does anyone know if they will not accept my shop because of the late call I made ? I am fairly new to mystery shopping in general , so I was wondering if they will even know what time I called . They said they want the EXACT time I called them . I don’t know if I should e-mail the lady and tell her or what .
I've found STN to be very good to work with, and if your scheduled date was not the last day of the shop window, just re-schedule. If it was the last day, email your scheduler and let her/him know what happened. I hope you'll read your instructions well ahead of time next time! It's better to over-prepare early than under-prepare late....
I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.