Dear Customer Impact,

(since I have seen reps of the MSC communicating here before)
Please inform scheduler "rledet" that they do not need to send a separate email for every single location. It is unprofessional. I don't like blocking schedulers, but this one is becoming a strong candidate to be the first one I ever do it too.

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Hi KA047,

I will make sure this gets addressed. This scheduler is our newest and still learning the ropes so I apologize for the inconvenience. If you ever need anything or see something like this that you want to bring to our attention, don't hesitate to email me personally.

Daniel Price
Chief Operating Officer
Customer Impact, LLC
dprice@customerimpactinfo.com

Dan is VERY responsive to help shoppers.

Hmm. I noticed that there was one e-mail for "anywhere" assignments. for which the details were in the "comments" section on the one entry in the shopper log. Once, or maybe twice, there were separate e-mails for separate but similar locations that were not bundled together as "anywhere" assignments. OTOH, I complete relatively few assignments and this was never an issue for me. I suppose it could involve a substantial number of e-mails for shoppers who complete large numbers of unbound assignments. Thus, there is no complaint from me.

Nature does not hurry, yet everything is accomplished. - Lao-Tzu

Thank you, Daniel. I had the feeling it was someone new.

I used to work for Customer Impact but sadly the shop they used to have, moved to another MSC.

When I worked for them, I had no problems with Daniel or any of the schedulers, and they always paid on time.

And if I had any questions, either Daniel or one of the schedulers would reply very quickly.

@Isaiah4031a wrote:

I used to work for Customer Impact but sadly the shop they used to have, moved to another MSC.

When I worked for them, I had no problems with Daniel or any of the schedulers, and they always paid on time.

And if I had any questions, either Daniel or one of the schedulers would reply very quickly.

CI has transitioned (back) to merchandising only. The current website makes no mention of mystery shopping.

speaking of them, are you guys having any luck with this thermos project? the back to school section always looks like a tornado went through it, and i’ve only found thermos’s in one spot in back to school, not the 2 they’re asking for? the home aisle at least always looks normal. employees don’t want to print any tags for you or don’t know what you’re talking about.

Edited 1 time(s). Last edit at 07/27/2022 07:40PM by jay225.

I did one of the Thermos shop. They want you to look in stationary for thermos bottles. I only found them in
a couple of areas. I thought the shop kind of dragged out. I will not do another one for the pay, not worth it to me.

Walter L. McKinney

@mysteryshop-o-holic wrote:

I did one of the Thermos shop. They want you to look in stationary for thermos bottles. I only found them in
a couple of areas. I thought the shop kind of dragged out. I will not do another one for the pay, not worth it to me.

yea, they’re in 2 areas. not a problem to find the items, take photos, and face, but expecting us to go in there and be able to restock them and everything without an LOA is a bit much, and most will just tell you they have what’s out on the floor. i’m giving them a good lay of the land though, so hopefully they’re content with that lol

Edited 1 time(s). Last edit at 07/28/2022 08:57PM by jay225.

@DrSquash wrote:

@Isaiah4031a wrote:

I used to work for Customer Impact but sadly the shop they used to have, moved to another MSC.

When I worked for them, I had no problems with Daniel or any of the schedulers, and they always paid on time.

And if I had any questions, either Daniel or one of the schedulers would reply very quickly.

CI has transitioned (back) to merchandising only. The current website makes no mention of mystery shopping.

That is what Daniel told me an while back, when I asked about one of the Mystery Shops that I used to do for them.

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