I don't think that CI is blameless here. Any time an MSC agrees to a contract where they cannot pay us enough to make it worth doing a job, they are part of the problem, IMO. They become part of the race to the bottom.
I am surprised to see some TY on the job board for January. I was under the impression that the whole project was cancelled.
I didn't receive the normal email offering me the one visit I have been making regularly. Although given the $65 drop in fee, I wouldn't have taken it anyway.
I am amazed (although not surprised) that a location that takes 2 hours per visit on average is listed at $1
Hi M344. Welcome to the forum. There is a section of the forum named "New Mystery Shoppers" which is well worth checking out. There are some excellent pinned posts that can help you out.
Additionally, you can find the official list of mystery shopping companies at the bottom of the page. This list isn't totally up to date but can give you a great place to start.
While companies are separate, I believe that companies do sometimes share information whether it is formally or informally. For instance, I have been emailed an invitation to shop for a new company because I am signed up with another company. Schedulers and editors sometimes work for more than one company, so are able to 'see' you in more than one company's database.
I don't believe this is su
@catmom23 wrote:
I recently had an awful experience. Usually, I also do the whole thing of thinking how it stinks how much more work it would be. But this time it was so bad that I was really pissed off. I attacked that report and detailed every screwup from start to finish.
This rings quite true. There is a satisfaction in knowing that your feedback will be seen.
OP, we would love to help you, but you have to give us more information. Please tell us what site you are looking at. There are many sites that have shops offered and we don't know which site you are looking at.
The platforms are different, so the grading systems are different.
What I don't really understand is why some MSCs have started using multiple platforms. I guess some platforms are better for getting a large quantity of shoppers and others give the MSC more control over who does the visits.
Over the years, I have had pushback.
One location of Ace Hardware would always dispute bad reports. While the company may want the mystery shop, the franchise owners are not always so keen.
A couple of times I have had the client try to get me in trouble with the MSC when the audit report was not good. One complained that I crossed the street dangerously to get a photo. Luckily, a piece of
Every time I have a shop where the employees don't do what they are supposed to do, I have a sense of dread. Not only are the reports longer and more complicated, it seems that these are the reports that are sent back more often. I fear the location disputing my reporting and getting banned from future visits even though I am reporting the truth.
Does anybody else dislike reporting visits wher
As much as I hate reporting on my phone usually, I also try to report new-to-me shops from nearby. It means that I still have time to correct any issues if I missed something.
MSCs add pictures like it is nothing, thinking it is only a second of our time. However, every picture is another chance for the whole shop to be excluded so it is added risk for us.
Thank you. That is great information.
Sounds like this is an anomaly for the company. I have emailed them about the issue and hopefully they will let me know how to proceed.
@Jusa wrote:
I did one years ago and it was a hard report to write--not because the guidelines and report were that difficult, but when so many things go wrong that need to be commented on--it's going to be a long night! It wasn't worth my time since not only were the service and cleanliness so poor, but the food was less than mediocre. We only have the one location in our area and I will not b
Has anybody worked with BzzAgent recently? They only do product samples for reviews at this time.
I accepted one, not realizing that the review was supposed to be posted on a retailer site. I wonder if 'agents' who give less than stellar reviews get future products.
Has anybody done the pet supplement product review? I cannot figure out how to even leave the review. I am getting a message
I wonder if the issue isn't actually that it has been warmer than usual this Fall/Winter in California. I am in NorCal and have things blooming now that shouldn't be blooming until March/April, so maybe this is affecting the citrus?
Out of curiosity, I looked online yesterday to see whether TY had job openings posted for in-house merchandisers. They have no open jobs.
On Indeed, they have a lot of very bad reviews from past and present employees. It seems as if they treated the merch company (and us) in the same poor manner they treat their employees.
In late October or early November, I spoke to a manager in a gas station store about their empty display. They said that their company was in the process of getting somebody to do the TY merchandising. It sounded as if the gas station company (regional chain) was going to hire somebody themselves, but the manager was unsure.
They did finally get back to me (about 20 minutes before I was at the store location) and told me to do the scenario and department in the additional details section.
I think there is an inherent problem if the time to do the shop is first shown as 5 days, then changes. Seems like something Presto and the MSC should work out between them.
I would except the instructions contradict themselves. So whatever I do, I am not following part of the instructions. If I don't hear back from them with an actual answer, I will likely cancel the shop.
I am scheduled to do a Hardware shop for Secret Shopper and am assigned the Home Preservation Department. However, the question given in the Additional Shop Details is for a different department.
If anybody done the Home Preservation Department shop this month can you tell me whether you had this issue? I am trying to figure out the correct question to ask as the one listed seems incorrect.