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Discussions About Schedulers

What's your routine for scheduling shops?

I am part time in this lovely world of MSing. I do most of the same shops each month, if I can snatch them. i'm signed up with a lot of MSCs, but I tend to check the same three or four unless I see something here that prompts me... Continue Reading

New Scheduler

Hello, my name is Christy Pinkston and I just began my journey as a Mystery Shopper Scheduler! I can't wait to get started on this new adventure and only hope to be of service to many. Thanks so much for this opportunity to become part of this group.... Continue Reading

Y'all ever get the scheduler who offers a shop but doesn't tell you that you got it?

I'm not mad or anything, but the last few times a certain scheduler has messaged me through email or text, I've made counter offers/offers to their assignments but the phone or email went to crickets... except when I got the assignment notification later that day in my inbox. 0_o gimme... Continue Reading

New shopper w/ scheduling questions!

How do you do it! I keep overbooking myself and miss shops or ana day late. Two of the high dolkar shops incompmeted perfectly. Inwas informed I would nit be paid for because I shopped the wrong thing. Do you have a system? Any advise?... Continue Reading

Scheduler requests...

Request from scheduler, can you do shop A for $15 plus $5 bonus since I see its a little far for you? I respond I would need $75 bonus as it is 90 min each way & no other work in that area. Scheduler responds asking why it would take... Continue Reading

KSS scheduling for Maritz

Wow, what a great thing. KSS provides shop requirement details, plus lists both the fee and (if applicable) reimbursement. The same jobs listed on Maritz do not disclose the requirements nor is the reimbursement revealed. Hopefully someone at Maritz will learn from this.... Continue Reading

New Scheduler

My name is Donna. I am a new scheduler for A Closer Look. I have been mystery shopping for ten years!... Continue Reading

Getting a clear answer from schedulers

Does anyone else ever send an email asking for clarification of the guidelines and then have trouble getting a yes or no response? Every so often, I send an email to ask about the guidelines of a Shop so that I don’t mess up and not get paid. When I... Continue Reading

Maritz Scheduling

I am new to Maritz and my shops stay in pending approval status for weeks. And when i try to call them their no is always busy. They take my shopper id etc to call back but haven't got a call. Anybody else or is their a different way to... Continue Reading

CS scheduler issues on a shop

I have been performing Shops for CS for about 8 years now. I’ve performed a specific shop with them numerous times in the past. It popped up again yesterday and I applied for it. On the “When can you perform this shop?” question on the application, I noted “I am... Continue Reading

how does one become a scheduler for mystery shopping companies?

How does one become a scheduler for any mystery shopping company? I have worked on the other side for 10 years now and was just curious.... Continue Reading

Intelli schedulers

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Rescheduling a shop

How do you guys reschedule a shop that is supposed to be done on a weekend? I was scheduled to do a shop on Friday evening but something happened and I was not available anymore. I usually do not cancel or reschedule my shops so I wasn't sure how to... Continue Reading

rude scheduler

Hi I'm Mashea I joined today because a scheduler just pissed me off I don't want to be negative but there are some scheduler that just rub me the wrong way I've had 2 so far and I started shop June 2017 I hope when I get in that position... Continue Reading

Informa scheduler Lisa Denton - The Best

Thank you Lisa for your help. I completed two Consumer fraud shops for Informa. Received an e-mail from an editor, implying I did not complete the assignments per the guidelines. The editor said to contact my scheduler if I had any questions. I sent an email to Lisa asking for help. Received... Continue Reading

Angela at Summit Scheduling

A great, big, fantastic shout-out to Angela at Summit Scheduling. I don't know how she does it all. She manages to communicate in a friendly, professional way and get to the matter at hand quickly and I just can't say enough about how rare that is; she is... Continue Reading

Does this forum have a place scheduler jobs are posted?

I quit my job as a a scheduler. I was really good at it and well liked by the shoppers. Unfortunately, it wasn't worth being called all hours of the night by editors who liked to nag at me for things that have nothing to do with my job or... Continue Reading

Anyone have a Scheduler who WON'T assign you?

I've been shopping for years and get almost all of the jobs I apply for assigned to me. I noticed that when I had to cancel a shop due to the guidelines not giving the correct distance, a Scheduler who assigns shops for several companies wouldn't assign anything to me... Continue Reading

Schedulers: PLEASE stop adding "NO RESTRICTIONS!!!!" to the email header...

...particularly on bar shops. Then added at the very bottom "You MUST be 25 or younger to complete these shops" That's a restriction. Sorry. Not only that, but it's misleading, it's dishonest, and it just spams my email... and it's very very very very annoying. Thank you. Carry on.... Continue Reading

MF Scheduler Lowballed me!

A couple of days ago I noticed a retail shop a few towns away (30 min drive) which had a fee of $11 on the MF site. I received a Samantha offer of $16 and decided it wasn't enough for the bad part of town I'd have to shop in.... Continue Reading

Pathetic and offensive "begging" email from SeeLevel scheduler

The subject line of the email was "A last plea for help with these (client name withheld) wings shops". Keep in mind that the pay for these shops is a measly five bucks, which barely pays for gas, so basically no pay at all. True, you get reimbursed for a small... Continue Reading

Kss & kinesis scheduling issues *Vent*

I applied for several kinesis shops via KSS which were accepted. Then came the onslaught of emails from a scheduler asking if I could reschedule a few of the shops for next week, and one for Sunday. My response was sure no problem. So today I review the Kinesis website... Continue Reading

MF scheduling..... website versus app

I just found out that if I try to grab an assignment on their website that gives a window of 8/16-8/20, but when I actually try to get it, it shows me only 8/19 on.....I then went to their app on my phone and it gave the complete window of... Continue Reading

New Meijer scheduling

Has anyone else noticed the way these are scheduled has changed? It used to be that the shops would be posted and you could choose a day in the next 7-10 days or so to perform it. Recently they are posted every few days as needing to be done today... Continue Reading

Scheduler MIA for a week

I have an assignment due today that I can't complete. I've been trying to clarify an issue since last Monday and have not been able to get in touch with my scheduler via email or phone. Any suggestions?... Continue Reading


How does one become a scheduler or account manager for a company? Are those IC positions as well?... Continue Reading

How would you react to this threat by scheduler?

" If I do not have the shop Monday morning at 6:01 AM CST, I will be reassigning and issuing 2 citations to SASSIE on your behalf, one for the initial drop and 1 for the extensions and drop" My fellow shopper got this and was upset,called me to ask me... Continue Reading

Worst scheduler ever...details inside...

I emailed a scheduler to ask about a local shop. She sent an email to me using the wrong name, accusing me of "flaking" on previous shops and a litany of other irrelevant details. I had never shopped with the company in question. Update: the scheduler replied to... Continue Reading

lol schedulers

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I am trying to get a hold of Cindy with Summit Scheduling. I have tried and no good.

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ISecretShop rescheduling

Do you get penalized for rescheduling on iSS? I signed up to do a shop on Wednesday but now I know that if I do it on Sunday I can schedule two other shops right nearby. I can still do the Wednesday shop but I'd rather do it on Sunday... Continue Reading

New scheduler won't schedule me

Long scenario ahead! I shopped for a company at least 15 times before moving out of the area (major sporting events.) Had a great relationship with the scheduler but she left by the time I moved back to the area (I didn't know this). Now these shops were not easy to... Continue Reading

Banned by scheduler?

I did some shops for Meritz, and complained to them because they do not submit invoices for you. They owed me close to $350. by the time I figured out I wasn't getting paid by them. (Pay never specifies what shop it is for) The book-keeper apologized and sent me... Continue Reading


please delete....... Continue Reading

A Closer Look - New State by State Scheduling

Now that this program has been in place for a couple of months, have any of you noticed fewer bonuses being offered? I like ACL and have always considered their reps to be top notch. They're professional and fair. But anytime an initiative is rolled out, like state-by-state scheduling instead of... Continue Reading

Question about Trend Source Scheduling

Hey guys - Just started doing shops for them. Grocery ones. I'm relatively new to The Source. I know it's a love/hate thing with forum members here. Some think they are one of the best and others hate their shops. :D I'm not sure how I... Continue Reading

How to approach scheduler's blunder?

Last night, I agreed to do a shop this afternoon with a scheduler with a company for which I have never shopped before. Immediately after having agreed to do so, I went online and found the assigned shop. However, it seems I was assigned to do the shop... Continue Reading

Maritz scheduler cuts you off while talking

Who else here has experienced Maritz Research cutting people off when they are talking. She calls you for a favor and in her boorish ways, cuts you off from continuing your sentence, pressing you to take their very low incentives.... Continue Reading

Question about Scheduler Jobs

Good morning! I was wondering if anyone out here has ever had any experience being employed as a scheduler and/or editor? I see some of the MSCs I work with are hiring and wondering if this is a good opportunity or if it's better to just keep mystery... Continue Reading

Massive email blasts every 15 minutes is insane from schedulers

I know you can stop to receive email blasts, but some offers are sent that are not in shop logs when you log on. I can list numerous offenders- schedulers and companies, that blast so many emails for the same shops multiple times per hour, leading up to... Continue Reading

Are schedulers & editors different people usually?

It seems everyone knows who the schedulers are for a mystery shopping company. But, are schedulers also ever editors for the same shops? I think I've had that happen with one shop I did. Otherwise, the editors seem nameless and never contact you unless there's a problem,... Continue Reading

scheduler scheduled wrong date (ms question. not food question)

scheduler scheduled shop for today but that is not date I agreed to. i emailed & left vm but no response. ireport has 24 hour deadline. should i try to chnage date now or wait for scheduler response.... Continue Reading

Anyone know how to contact schedulers at BARE?

When looking at their job board, I see only job descriptions + a scheduler's name. But, unlike other job boards, they don't list the email address, nor have a "contact link", in order to get into touch with the schedulers. Anyone have experience doing so and know how... Continue Reading

If I do a shop via an independent scheduler (like Coast to Coast), will I be paid less?

I understand that scheduling companies (like Coast to Coast) schedule for a bunch of different MSCs. If I accept an assignment from Coast to Coast (or the like), will I be paid less for the job than if I had accepted the same job directly from the MSC? ... Continue Reading

Shopper-Scheduler Relationships: Etiquette, Ethics, and Rules

Hey, everyone. What are your thoughts about shopper-scheduler relationship ethics, etiquette, and rules (informal and formal)? This is a spin-off question from a post I made in the Papa John's thread, where I asked whether it was okay to ever contact a scheduler out of the blue and... Continue Reading

Not very happy with Summit Scheduling at the moment

This is the 2nd shop in the last few weeks in which I've received an e-mail from a scheduler at Summit letting me know that my assignment is overdue...yet I never received any e-mails notifying me that I was assigned! What the heck. I'm a little miffed, as... Continue Reading

Is Lakeisha Dulin a bona fide scheduler for Service Scouts?

I got an email earlier today asking me to mystery shop a concert venue in my city, and there happens to be a band I like playing there. In her email- which was sent from a personal gmail account- I'm told I need to buy tickets first to prove to... Continue Reading

I was nervous about calling a scheduler but it worked out great.

Customer Impact is one of my favorite companies. I don’t live in an area with a whole lot of shops available, but I was going to be in a certain town today at lunch time, so I applied for a lunch shop (which could also have been done as... Continue Reading

Schedulers that do not communicate

I receive several emails asking me to perform shops, many with bonuses. These emails are very short, so I go to the job board, and zero details. I email the scheduler and the reply doesn't answer my questions. Do they want someone to take the shop or not?... Continue Reading

Hiring Schedulers??

Good Morning, I was hoping to find out if anyone knew of any mystery shopping companies currently hiring schedulers? Thank you in advance for any info you all have!... Continue Reading

Intro New Scheduler

I am a new scheduler with Coast to Coast! I look forward to working with you! Thank You, Jacque Coast to Coast Scheduling... Continue Reading

Schedulers! Storm Alert! New England and Mid-Atlantic

From Washington, DC north, 10 or more inches of snow and/or icy mix starting tonight and into Wednesday and longer, farther north. Even if DC and most of MD only get an icy mix, roads will be very hazardous. State and local governments are likely to ask drivers to stay off... Continue Reading

How on earth do schedulers calculate mileage?

I got a call from Informa to do a shop 16 miles from me. Nice pay for a 32 mile round trip I thought, so I asked the exact location. The scheduler mentions a city that is at best a 34 mile drive and 45 minutes away. ... Continue Reading

New Scheduler!

Hello, everyone! My name is Abby and I just recently became a scheduler. I'm very excited about this, since the world of Mystery Shopping has been SUCH a thrill to me! In addition to being a scheduler, I also own 2 reptile-related businesses (one for breeding and one for educational... Continue Reading

Bait and Switch by a scheduler... ?

Edited to revise a bit. Situation: received a phone call telling me I was assigned 11 out of 12 shops I applied for and to check my email for confirmation of dates. Then asked if I could pick up an additional location that day. Immediately went and did the shop... Continue Reading

Kern scheduling

I tried to apply for a Maritz bank shop as a new bank customer. I have done this shop earlier before closing my account a few months ago. Kern's website won't let me apply. I emailed them and was told I couldn't apply if I was a former customer. Is... Continue Reading

Looking for Schedulers?

Are there any mystery shopping companies currently looking for dependable and reliable schedulers?... Continue Reading

How far out are you scheduling?

Im already scheduling into mid march. Have about $800 in shops scheduled. Pros and cons ...discuss...looking at it from a strategy stand point.... Continue Reading

Weird, Got Contacted by Kern Scheduling, but Never Signed up With Them

I am 99.9999999% sure that I never signed up with Kern Scheduling as a mystery shopping company. There's maybe a .000000000000000000000000000000000000001% chance that I did and forgot. I'm registered with about 50 right now, so it's possible I lost track somewhere along the way. But the thing... Continue Reading

Scheduling routes

I wouldn't mind traveling to some near by towns and doing a bunch of shops all in one day but I can't figure out how to make the schedule work. Every time I look at all the shops available for a particular town they all have different dates available they... Continue Reading

Congratulations schedulers!

Today I'm headed to the mall to redeem some birthday swag coupons. Tomorrow I have to do some banking across town and meet up with a friend to drop off some paperwork. I figured I could find a shop or two along the way to pad my month's totals. ... Continue Reading

Question about schedulers and mass emails

I received a mass email about a job offer that I may like to do. I emailed the scheduler cause I had a couple of questions. Then a few days later I received the same mass email saying that the job is still available. I still haven't received... Continue Reading

Self-assign vs scheduler-assigned shops

I often get e-mails offering a bonus for shops due within a few days. Yesterday morning I got one that took me to a site to apply for the job. I applied, but as of this morning the job has not been assigned. It is due tomorrow.... Continue Reading

Kerns Scheduling Rating Question

I have completed two dozen shops using the scheduling company and my average shop grade says it is 1??? I am a bit confused because I've received feedback on a couple of shops thanking me for helping out, thanking me for well written reports, and even thanks for submitting extra... Continue Reading

A Closer Look is seeking schedulers and editors to complete our team!

Have you been searching for a great work from home opportunity? Our business is growing, and we are looking to add to our editing and scheduling staff. A Closer Look is a professional and legitimate mystery shopping and market research company that has been in business more than 20 years.... Continue Reading


How do you apply for one of these positions? I've always been curious.... Continue Reading

Hello! New Scheduler!

Hi! I'm Lynn. I am a new scheduler to AboutFace. I was working as an editor and doing things on the client side but now I'm scheduling cosmetic shops for AboutFace. If there are any ladies 19+ who want to shop a cosmetic shop in a major city.... Continue Reading

Gotta vent on schedulers ...

I take this job for a scheduler at the last minute, bonused to almost double. Great. Not too far from the house. Also great. The sign up form asks if I confirm I will input the data within 24 hours. No problem. After I accept it, the scheduler writes... Continue Reading

Scheduling yourself

Recently, I am finding it harder and harder to schedule myself efficiently. It seems that I am applying for more and more shops from 2-14 days out (sounds good , so far, right?) and filling my schedule appropriately, but never hearing (until the day of (last minute!)) from the MSC.... Continue Reading

Pet Peeves from Schedulers

Some of my Pet Peeves from schedulers: 1) Multiple emails about the same job, all sent within seconds of each other. 2)Schedulers texting/emailing saying "I need a shopper URGENTLY for xxx" but they don't specify when, where, and how much. Also, automated emailing saying "We have shops in your area." with no... Continue Reading

Why do schedulers keep doing this?

I see a job posting or receive an e-mail. I e-mail the scheduler: Good morning. I see you have a shop XXXXX in XXXXXX, XX, and perhaps I can do this shop. The town is 90 miles away; I would consider the job for $45,... Continue Reading

Awkward Situation with a Scheduler

I'm doing a new kind of targeted shop soon, and I had to e-mail the scheduler for clarifications about what I was to do if someone who was not the target showed up. I was told to not shop this person because I would not be paid if i did.... Continue Reading

Haggling with Schedulers?

Hello, I'm relatively new to mystery shopping and I'm trying to learn more about negotiating a better shop fee. From what I'm reading on this forum it seems that mystery shoppers will sometimes request more money for a shop. Are there any "rules" to doing this? Do you have a strategy... Continue Reading

Hardware Shop scheduler doesn't add up

"You will be reimbursed up to $1 for a small purchase of your choice PLUS you will receive a $12 shopper pay for successful completion of this shop! PLUS $5 BONUS to make total pay $17!" This is from a scheduler email. Probably not thinking of the expense, but then don't... Continue Reading

An example of a scheduler not answering the question.

I sent the following email question to a scheduler. ------------------------------------------------------------------------------------------------------------------------------------------------- What does it mean when it states "Self Assign (qualified)"? Does it mean that one is qualified to Self Assign that shop? Does it mean that one needs to be qualified to Self Assign that shop? ... Continue Reading

Jancyn scheduling

I signed up for my first two shops with Jancyn. I noticed that you have to tell them a time you plan on doing the shops. How strict are they about this? I just found some more shops to add to that same day but the timing is... Continue Reading

Market Force Rescheduling--No dates available

I did a major oops this week. I submitted an offer for a gas station audit that was accepted. I selected today's date for the shop but then today got really busy and since I have two gas station audits for a different company tomorrow I figured I'd just reschedule... Continue Reading

Slick Scheduler

So - recently I decided to try a very undesirable shop (just wanted to check it out). I requested the shop to be done the end of this week. Lo and behold, I woke up this morning and found out that the scheduler assigned TWO SHOPS with the completion date of... Continue Reading

Access More Mystery Shops - Contact Your Email List of Schedulers

Hi, Sometimes phone mystery shopping slows down. Even when I check all the common job boards my schedule is not as full as I want. I learned in accounting that your mailing lists are assets to a company. For each and every email communication I keep a contact list. Most of... Continue Reading

What's Up with Ath Scheduling?

Ath posted a boatload of jobs in my region, with a due date of this Friday. I think the "do not shop before" date was 10/18. On Monday, as soon as I saw the e-mail, I applied for two, one for today, one for tomorrow. Both showed as still pending... Continue Reading

Confero scheduler can't read?

The email states "must be completed October 7th or 8th. I apply on the 7th and in the comments "I need to know by 3:00 pm CST" so 5:30 pm I get assigned the shop for October 10th. Guess they don't like following guidelines (mine or theirs). "Ha, I... Continue Reading

Marketforce phone schedulers

I want to give some advice to MF about their script for phone schedulers. I usually like getting calls for shops but these calls are always frustrating. I often have trouble understanding the caller due to language barriers, so the call would go better if they were more like the... Continue Reading

Misleading scheduler

We're desperate they said. Mystery shop with reveal and SHORT audit they said. Thirty minutes or less they said. Well, an hour and a half later, I finished the shop. Now to go home and do the report!! Ugh!!!... Continue Reading

Apartment shop scheduler "trick" ???

I recently accepted an assignment from EPMS and am now doing one for Remington. Both targeted apartment shops pay slightly higher than the other shops on their job board. The problem is, I am calling 6 times each day (3 days for EPMS) and cannot reach the target.... Continue Reading

ATH Power Schedulers... Where are you?

On Monday, a bunch of shops were made available for a very large bank - several for each of their branches... The due date is 9/30... I signed up for my 3 closest branches - one for Wed, Thur, and Friday... And they have yet to be scheduled...... Continue Reading

How to grab those impossible photos... or just email the scheduler instead?

So, today I did a shop that required me to get a picture of a window cling... except the window cling was behind a wall of bushes and grass plants several feet high and was barely peaking out. I tried to go inside and sneak a picture to show what... Continue Reading

Schedulers: Stop calling your shops "fun". Thank you.

Mystery shopping is not "fun", it's work. And compared to working as an employee, it is always stressful due to the constant risk/worry about not being paid. One fickle editor, unclear or misleading shop guideline, website error or any number of unavoidable circumstances during the shop can all result in... Continue Reading

Does MF schedulers communicate with each other?

So a couple days ago one of the schedulers asked me if I could do a late night burger shop, which was a 1 hour away drive. I said that would not fit my schedule well and they replied with the max fee of $24 dollars. I still said no.... Continue Reading

Maritzcx editors and schedulers.

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Market Force, how to contact a scheduler?

I signed up for a handful of quick gas shops for next month I was planning to do 3 one day and 1 another (close to another job). I was going to pick up 2 more for the next week but after I selected the first all the other gas... Continue Reading

Problems with Schedulers

Anyone else have problems with Judy of MsSchedulers? I had a shop for this coming week that I had problems receiving her link to get the information. She sent three emails over a couple hours Saturday. I was driving to a location about 8 hours away... Continue Reading

CHC Solutions MSscheduler mystshopsol

I see some negative feedback about these folks here but its all out of date. I cant believe how these folks do business. I get an email yesterday from a scheduler about a casino job. The email stated to register with CHC solutions and then to email her back with... Continue Reading

Gas Station Spotting-Due tomorrow, Scheduler not responding

I signed up to do a bunch of gas station spottings in my area tomorrow through Intelli, I signed up for them last Tuesday. I have yet to receive any of the stuff needed to do them, and have received no response to my emails about that. The scheduler also... Continue Reading

Difference between MSPs and Scheduling companies?

I haven't been doing this long enough to be able to figure out who's who and which is which... I got a job from a schedule with a "do not contact the MSP" message, but then when there was trouble with the input system I was told to "contact the MSP".... Continue Reading

vague guidelines and lying schedulers

I'm tired.. between the crap I've had to go through this past week with Intelli-shop, and See Level I'm not sure if it isn't time to give up on mystery shopping after all these years. I guess 4 years, almost 5 actually, isn't very long really but I'm getting... Continue Reading

Kudos to Jackie Jacoby at Kern Scheduling

I did an oil change shop for Kern recently where the instructions said that the reimbursement would cover a standard oil change. When I did the shop, it turns out that the reimbursement did not cover the basic oil change, even before the charge for the extra quart of... Continue Reading

Scheduling in Nevada?

Can you please name the MSCs/scheduling entites that have legal status to hire in NV?... Continue Reading

KSS Scheduling

Does anyone know when they pay. I did a shop for them June 6th and waiting for payment. They have noting on site telling you how long they take. Help will be appreciated.... Continue Reading

Has a scheduler ever lied to you?

So I responded to an email alert about a shop and I said I would so it for $85. The original shop offer was $15. The scheduler said "This shop DOES NOT need filling. It has already been filled. Thanks" However, I keep getting email alerts for the same shop... Continue Reading

Why Do Schedulers Call When Their Not Raising the Board's Pay Level? A Personal Touch or Pressure?

I received a few phone calls asking to take up two jobs outside my comfort zone for the same price stated up on the job board. I waited for the nice man to tell me he was going to raise the price so out of the blue he say's... Continue Reading

Why don't schedulers give us our jobs when we applied for them?

Trying to plan my route today! So frustrating I am driving 45 miles in One Direction and have shops all along the way. I have applied for two other shops in the same city but, the scheduler has not gone online and giving me these two shops. ... Continue Reading

Scheduler Giving Tax Advice...REALLY?

I just recently signed up with a new MSP this week. The scheduler sends out a mass email asking if anyone is willing to travel. The email also states that if I need gas money, they would entertain reasonable offers. One of the shops is 102 miles from my home,... Continue Reading

What part of "Can I see the instructions" is too hard for the Scheduler to comprehend?

After receiving dozens of emails begging us to help with their project I asked the Scheduler "Can I see the instructions and read the questions so I can better gauge what it is going to take to finish this project"? The Scheduler has replied to my emails consistently replying... Continue Reading

Suggestion for Schedulers - Place all relevant Information in Email Subject Line

Much like other shoppers on here, I get inundated by many shop requests. I received about 112 of those today alone, so I thought I'd offer a suggestion. It would save everyone's time if schedulers would put relevant information in the email subject line: City, Pay, Type of... Continue Reading

Is it me or is it idiot day for schedulers?

So I received two emails asking to help on jobs listing a bonus. These were seperate jobs and seperate companies. I replied to each nicely stating what I would need above what the current offer was including bonus. Example shop paying $8.50 normal plus $4 reimbursement and had a $5... Continue Reading

Scheduler/Editor Introduction

Hello Everyone, My name is Alexandra and I just wanted to introduce myself to you guys as I am new to the forum. I am a Scheduler/Editor for Regal Hospitality Group. We complete shops all over the United States and are always on the lookout for detail orientated people. Please feel... Continue Reading

Red Brick Scheduling

I am registered with this company. I haven't done any assignments for them yet, I received an email stating that they redid their website and I would have to re-register. Has anyone else received a similar email?... Continue Reading

BestMark changing scheduling policies...not even waiting for me to finish the question before telling me no.

So frustrated right now. I used to do a lot of the vehicle service shops for Bestmark. Two years ago they would schedule 3-4 of these shops a day for me. A couple weeks ago I called in and talked to one of their schedulers, and they told me that... Continue Reading

Schedulers changing narratives - What should I do?

Okay, I have not seen anything like this on the forum, but I may have missed it. I received a message today that I needed to change a narrative and put more information in it. I went to make the change and found that the overall narrative under... Continue Reading

Why do schedulers wait so long to give you the shop?

This has happened several times now that I have applied for a shop more than a week out and then not hear nothing back. Then I begin to accept other shops and then a day or two before the shop is due I get a notice that I have... Continue Reading

Kudos to ACL and one of their schedulers

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How much do you demand when getting paid in "% Off Coupons"? Scheduler needs help on "$10 off $25 Retail App" no payment.

There's a email hitting my box everyday asking me to perform their shop by asking me "What will it take for you to perform this Shop"? No bonus, no cash, just a coupon from a store that should have gone out of business ten years ago. How big of a... Continue Reading

Scheduler introduction!

Hello there! I thought I would introduce myself. I have been a member of this forum for quite a while, but sometimes it seems my job postings are lost in the sea of opportunities. I schedule for Coast to Coast Scheduling Services, Inc. We are a scheduling/editing company and have been... Continue Reading

RED BRICK SCHEDULING: Your valued feedback please....

Received an email form them and am asking for your valued feedback before divulging my personal information to them. Many Thanks... Continue Reading

How do I get a scheduler from KSS to respond?

I have been trying to contact a certain scheduler at KSS. I have left a voice mail message and I have sent two emails, but she seems to be putting me on ignore.... Continue Reading

Do schedulers bother to read our e-mails?

I've been hit from one company that is offering a whole $1 bonus, and one that want me to work for them (if only they would reactive my profile). I've written back both schedulers explain the situation to them, in regards to both their situations, and neither one seems to take... Continue Reading

Amy @ Summit Scheduling

I've never dealt with her before. I've never done or even applied for a shop with Ipsos before. But today I received an email from her that says I've been ASSIGNED a shop. In Colorado. I'm in Canada. I assume she mixed up the abbreviations for Colorado and Canada, saw... Continue Reading

Is This a Vindictive Scheduler?

I had one done one other shop for this company and got dinged for the quality of my narrative. SO I did another shop yesterday after I understood what they wanted and got a 10 (immediately). Concurrent to this I applied for a smart phone coupon shop for the same day.... Continue Reading

Phone Calls from Schedulers

I received my first phone call from a scheduler today. He saw I had newly signed up for the company and he had some bank jobs in a few different areas as well as some other jobs available. The problem was I was driving in the middle of... Continue Reading

Scheduler not getting paid

Hey there fellow schedulers. To whom would you speak to or email in the business if a company does not want to pay you for your scheduling services?... Continue Reading

Intellishop schedulers are reneging on shops!!!!

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CRI- for rescheduling two of my shops in the last two months!

they are a great company and are surprisingly getting better .... had an easy time rescheduling my shops through their chat feature! thanks!... Continue Reading

Market Force - 1st half of the month scheduling only? Or two parts?

When looking at Market Force shops they are only showing through April 15th. I have work a couple of hundred miles around my town coming up the second half of the month so I thought I would try and squeeze some gas station, fast food or other quick shops in. Do they... Continue Reading

Scheduler 'shout-out' - to Clarissa Feit at Market Force

Clarissa has been a terrific scheduler for my MF visits, very professional, has supported all my visits despite sometimes last minute changes.... Continue Reading

Gracias to my favorite Scheduler

I'd like to recognize and thank Deanna Kessler (Ardent Services) for being friendly, fair, helpful and considerate. She is also a great gardener! I look forward to opening my emails on the first of each month to see which shops I am assigned. Thank you for your... Continue Reading


Kudos all Schedulers!! Nice job! I love all the schedulers I work with and haven't had any recent problems with anyone (if there are serious problems, the company is permanently deleted from the list). I am an independent contractor, and outstanding at my job, and I do not choose... Continue Reading

How are Schedulers suppose to make money with tight time frames to accomplish? You know the shops I speak of.

I am getting three emails a day from a company offering shops that have the smallest window of time to accomplish them. If they had a larger area of time to perform instead of 12:45 to 2:00 PM for $15 I would jump on that wagon for the $15... Continue Reading

Huge Volume of Bare scheduler e-mails

Last month I got an e-mail from Bare that they knew how overwhelming it was to receive multiple e-mails from multiple project managers so they changed the process and would be sending a single Bare e-mail called DOSE. Okay, sounded great. I think it was discussed here on... Continue Reading

Scheduler recruitment email from A Closer Look

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Weird situation & how do I cancel a job with IPSOS, in addition to e-mailing scheduler?

Maybe I'm missing something, but I can't find a way to cancel an IPSOS shop other than e-mailing the scheduler. Unfortunately, this scheduler is apparently known for not responding to e-mails. Is there a way to do it through the portal? Also, this is odd. I definitely may have messed up,... Continue Reading

Have any of you all had a scheduler that you really liked but her editors were just UGGGGH!

Here is my problem, I have a scheduler that I really, really like but they have hired some new editors that are causing a problem for me because they are asking for things that are not in the guidelines. It's not about grammatical errors, it's not about not following the... Continue Reading

Scheduler gave me someone else's bad mark!

I took over a year off from mystery shopping because I was burnt out, pregnant and miserable. Anyway, I usually ignore the information box at the top of the Sassie platform, but earlier this evening I was looking for my pending applications and came across a grey box. Apparently I... Continue Reading

Scheduling with Market Force

If I have a fee request with Market Force (and I'm not on a first name basis with a scheduler) what is the best way to request it -- email the help desk? Every time I do, I get a reply that says that it has been forwarded to a... Continue Reading

How to deal with lying schedulers

I realize that schedulers have to deal with mystery shoppers who lie all the time, but lately I have had the reverse happen. Twice, within a week, I have had schedulers lie to me. I really don't know how to deal with this. My instinct is to call them on... Continue Reading

Just started. The schedulers seem nice. then threatening, when you complete the shop review, you hear nothing. Is this normal, and do they jyst not pay?

Can't figure out some schedulers. Seem so nice. then you do the last minute shop for next to nothing, get it done, and never hear a word if it's accepted and I will be paid. Does that happen, and how can I avoid this problem?... Continue Reading

Tips for "Bonding" with Schedulers

I've been shopping a little over a year. I have yet to establish a good relationship with a scheduler. I've had communication with many schedulers; however, I rarely ever get the same one. Any advice appreciated!... Continue Reading

Should We Feel Bad For Taking Schedulers Money On $15 Car Shops Requiring 2.5-3 hours?

This question is really bugging me, if Schedulers are taking a direct hit because we ask for more than $15 for a "Two to Three Hour Car Shop" should we do the shop and shut our mouths because we are taking money directly from our Scheduler? I am confused... Continue Reading

How about those hard working Nevada schedulers!

Here's Kudos to KimM, Julie, Andrea, Christine and the ACL folks...getting shoppers to go to Ely, Wendover, Elko and all the other places wa-a-a-a-a-a-y out there in Nevada is no easy task!... Continue Reading

Rescheduling with Market Force

One of the things I love about Market Force is the ability to reschedule so easily. I've rescheduled to complete the shop sooner and later. The other day though, I saw a notice about only taking a shop if you can complete it on the date without rescheduling. Does rescheduling... Continue Reading

What exactly do schedulers get paid?

I'm sure this changes company to company but I'm wondering how this boils down especially as it pertains to bonuses. What incentive or punishment does a scheduler get for just being like here take the max possible bonus? I'm sure there must be something or every scheduler would... Continue Reading

No Response from Scheduler

I am new to mystery shopping and accepted my first assignment with Bare International on Feb. 2nd. The assignment involved a scheduled visit to a local testing center, today. I initially emailed requesting an early afternoon test time and received a response that the time would be assigned within 48... Continue Reading

Getting a little frustrated with a scheduler.

I think I am about ready to get stiffed for the first time since shopping . I do not want to yet put the name of the scheduler or company out there because I hope to have the issue resolved. In late December I agreed to do a... Continue Reading

Kim @ Summit Scheduling

Kim responds immediately to me every time. She just one-upped her boss Judy, breaking the 3 minute response record by responding in 60 seconds. Always has my back and is super flexible with making up a route through BFE for me. Food banks and Girl Scout cookie recipients join me in... Continue Reading

Real email convo with a scheduler

This company has a bank teller shop where all you have to do is make a teller transaction and report and its $15! The big bummer is there's a limit of one shop per day! Annoying! So I've found with other companies sometimes they're willing to budge... Continue Reading

Does anyone here work as a scheduler for Intelli or any type of work for Intelli?

I would hope that after all of our critical reports about Intelli, someone would speak for them. Can you hear me? Can you hear me now! [I]Mod note: Your two threads have been combined. [/I]... Continue Reading

What Happened to my Great Schedulers? The New Ones are Terrible!

I used to deal with great schedulers at this one MSC. It was a pleasure to work with them. But the last two months or so there have been new schedulers who are terrible! I only do restaurant shops with them where I only get reimbursement for the meal and... Continue Reading

Scheduler Woes

I had a shop during which I experienced something frightening, although nobody was hurt as far as I know. The report for the shop seems to stress that they want accurate but slightly vague details, as certain information would identify me as a shopper. I filled out the report as... Continue Reading

IPSOS/Summit woes/call out to scheduler!

Last month, I applied for some shops. Working out routes. I didn't get any notification that my applications were accepted until AFTER I had completed every route! Not possible to reschedule (I won't drive 120 mile round trip for a $12-$27 shop!). Actually, I won't drive... Continue Reading

Great scheduler - Robin Myers at Reality Based Reports

Robin has been an excellent scheduler for years at Reality Based Reports! She is easy to work with and a true professional.... Continue Reading

Scheduling company not scheduling me for a shop 10 minutes away.

I am at a loss. I am an experienced shopper with about eight years of experience, including shopping for particular company in question. They have a shop on the board I offered to take when it was a lower bonus, the application was rejected. The shop sat... Continue Reading

The scheduler was surprised

I received a call from a scheduler asking me to do a food shop that pays $7 and reimburses $13 for the meal (and the meal usually ends up costing $15+ after tipping). When I advised her that the location was 2.5 hours away, in the middle of nowhere,... Continue Reading

2015 Scheduler Of The Year

New contest (unscientific cuz I just don't have the time to use analytic analysis to give a scientific one). Names only WILL NOT BE TALLIED . The name must be accompanied by the company that they schedule for. For those who are paranoid about the competitive aspects of that...get... Continue Reading

Difficult Scheduler

If I cannot resolve a problem with a scheduler is there another person (such as a supervisor) that I can take my problem to.... Continue Reading

I need to learn how to speak Scheduler-ese

Since when does "Sorry, I cannot do this shop because I'm about to die of some plague-like flu" (in writing) mean, "Please reschedule me for whatever date you like and if I don't complete it, Please oh please, give me a flake on my account." I have done many... Continue Reading

Trying to cancel shops, Scheduler ignoring me

Hi shoppers! I need to cancel my shops for a legitimate reason. Long story short, I am taking time off from my day job and mystery shopping. I emailed the Scheduler but have not heard back from him in a day and a half. I explained what had happened, and what... Continue Reading

Hello Schedulers and shoppers

I started mystery shopping around 3 years ago. I started with just one company at first because I didn't think it was real. I thought it was some sort of scam. But now I'm with about 5 different research companies and if I sign up with a few more I... Continue Reading

Scheduler has lost her mind

I received a reach out email asking what cities I cover yesterday. This was for a cycle work position. That was all the information which was communicated. I replied with the 9 closest suburbs I go to. I also mentioned that I would consider several of the larger rural towns... Continue Reading

New Scheduler A Closer Look

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are you kidding me (here is the headline from the scheduler of the msc..."Healthy Glow for the Winter Months on us! Tanning Shops!"

take out the word "healthy" and that's more like it. after subjecting oneself to the rays of a tanning bed you will definitely "Glow" from the radiation that has been unleashed upon your unsuspecting body? thoughts????... Continue Reading

Self-Scheduling vs. Scheduler

Is there any advantage to the scheduler for assigning a job to me? I'm looking at a certain assignment that expires today. I'm pretty sure the date will change tomorrow once the job hasn't been completed but was wondering if I should email the scheduler and ask to be assigned.... Continue Reading

New Scheduler A Closer Look

Hi Everyone! I am a new scheduler for A Closer Look. If you are not signed up with A Closer Look and you are interested in exciting shops such as Hotels, Restaurants and much more. Sign up on our website Please use my name Jackie Biles as the "How you heard about A Closer... Continue Reading

Info on being gfk scheduler

I am waiting for next month to see if i can become a scheduler? Information? Tips?... Continue Reading

Thank heavens for great scheduler's!

After an almost 600 mile run yesterday, guess who didn't have a POV? Guess who knew she needed from the get, that using data to upload that POV was a good idea & ignored her common sense? There are times when I get the blonde jokes, because even... Continue Reading

Becoming a scheduler

How does one become a scheduler? What are the requirements and can it be a work from home job?... Continue Reading

How much of the guidelines and questionnaire can schedulers see?

There's a specific special request that is sometimes included in a grocery store shop that I prefer to avoid. The ones where you ask in produce or seafood for the associate to cut or peel or otherwise specially fix something, and if they do you have to buy it. It... Continue Reading

Any idea what's up with IPSOS scheduling...

Approximately a week ago IPSOS (through their scheduling company) posted a multitude of the same shops throughout my state (five of which were in my hood). I requested five of the shops. I was awarded one. Okay, no big surprise. I assumed that the other four... Continue Reading

Beware of LAME schedulers...

So. I accepted a shop due yesterday and confirmed it on the MSC site. Yesterday afternoon, I realized it would be better for me to do it today. I emailed the scheduler and asked "is it possible to do this shop on Monday? If not, I'll make it happen today."... Continue Reading

PITA schedulers

I swear some schedulers need to get their shit together! I understand they may need to deal with many shops and shoppers at once but heck, they are not the ones being graded for their work and we are the ones who are needed to complete their shops! They can't... Continue Reading

Summit Scheduling

I know it's the holiday and people are stressed and overworked but lack of response from a scheduler for the second time on shops for the same company is extremely frustrating for me. This is my second issue with a particular scheduler for Ipsos. I don't see any... Continue Reading

Angry email from scheduler for shop completed today over receipt problem before I started with compay

I know that title makes no sense, but I did a shop today and just got an angry email from the scheduler (strangely not the scheduler I've worked with for these shops and she isn't listed on the contact info for them). She sent back my report telling me... Continue Reading

Super cranky scheduler

I am in shock I just got off of the phone with a scheduler that was really rude imo. The company had scheduled some shops for me for Thanksgiving week and I am going out of town so I called to ask if they could be reschedule. She was kind... Continue Reading

Looking for a scheduler who covers the Northeast

I am looking for a scheduler that handles the northeast, particularly NYC. We have an ongoing project that we could use some outsourced help on. Feel free to contact me directly via email please. Dave Buckalew Buckalew Hospitality... Continue Reading

Kern Scheduling Integrity Questioned

I recently signed up to do a shop via KSSJeff. The shop was confirmed and done on the assigned day. The reporting window was 12 hours after completion. The shop was done at noon and entered by 1:15. It was not submitted then as I wanted to relook at the... Continue Reading

Does anyone have a contact number for International Service Check or their scheduler JoAnn Price?

I was paid the reimbursement but not the shop fee. I have emailed the scheduler and International Service Check several times and have had no response.... Continue Reading

Mystery Shopper/Scheduler resume

Does anyone have tips on how to write a resume for a Mystery Shopper scheduler? I am a professional social worker. I have a resume for my professional work but not for mystery shopping. Any tips would be greatly appreciated. Thank You!... Continue Reading

Scheduling Funnies

Recently I did a shop and the requirements for when to do the shop made me shake my head and wonder what they were doing. It was posted on 10/09 and said the shop had to be performed between 10/09 and 10/18, but it could not be performed on... Continue Reading

Lesser of two evils: Submitting a wonky report on time vs. waiting for scheduler reply & be late

As I've been reading through the board and using the search tab to answer my questions, I see this issue come up a lot. It seems that there will inevitably come a time when I will have a problem with a shop and be faced with the decision to... Continue Reading

From a scheduler's point

I'm obviously up way too late to even think about posting this… LOL But anyway. I know that shoppers have ASAP questions that need to be answered, etc. However, I'm feeling like shoppers feel like I should be at my computer 24/7 to answer emails, calls, and... Continue Reading

Shoe shop schedulers

Just a comment to all the shoe shop companies... All pay from $6-12 or so depending on purchase and return. They all say quick.... Nope sorry but when you must try on shoes and ask for at least a second pair to compare it is not quick........ Continue Reading

Maritz scheduling

I did see a post tonight for their site being down. I am totally confused with their scheduling. I got assigned a shop, I did not sign up for, and then the person was annoyed, and told me she turned down two other shoppers so I could have that. I... Continue Reading

Scheduler Question

I'm signed up with a MSC that specifically advertises that if you would like to be put down as a backup when an assignment is already taken, you should write to them to let them know. I saw that they had assignments for an establishment that is literally around the... Continue Reading

Interview with Barbry Booth, the 2015 Scheduler of the Year

I'm pleased to announce the interview with Barbry Booth, the 2015 Scheduler of the year. Read it here: Discuss!... Continue Reading

SERVICE SLEUTH: Notes to scheduler field means????

Is it working against me when applying for shops and not filling out the above field??? What should I say?? "Gee I really hope you'll give me this shop" etc??? Or say why I feel qualified or successful regarding past shops at the same client perhaps?? Thanks Much... Continue Reading

Announcing the Winner of the 2015 Scheduler of the Year Contest

I'm pleased to announce the winner of this year's Scheduler of the Year Contest. She won both the raw vote award, as well as the weighted vote award. The winner is [b] Barbry Booth of Customer Impact. [/b] Congratulations, Barbry! We received an astounding 78 nominations this year. Each and every... Continue Reading

Info on a specific scheduler for

a msc that does a lot of airports. goes by lisa.........?... Continue Reading

Scheduler Eric Lucitte demanding that I add false statements to my reports and evaluations.

I am warning all Intelli shoppers that Eric Lucitte will demand you falsify reports. He will give you a shopper rating of 1 and there fore cheat you out of your hard earned money for shops you don't falsify. He will go as far as to deactivate your account as... Continue Reading

The 2015 Scheduler of the Year Contest: Voting

There were so many nominations this year! Clearly, there are a lot of wonderful schedulers out there. To vote: Please click "like" on the post containing the name of the Scheduler you would like to vote for. You are allowed to vote for more than one scheduler.... Continue Reading

Scheduler of the Year Contest: Nominations

Please nominate your favorite schedulers in this thread. Be sure to include their name and the company they work for. Posts that are NOT nominations will be deleted. Rules & Discussion: Continue Reading

The 2015 Scheduler of the Year Contest

Today is Labor Day -- a wonderful day to celebrate the people who work so hard and are so important in guiding and supporting mystery shoppers. Schedulers work very hard to make this industry hum along -- and this is our chance to celebrate them. As was written in the introduction to... Continue Reading

Above and Beyond - Schedulers and MSPs available on a Holiday Weekend

As shoppers we are scheduled for virtually any day of the year we accept, but we know that if an issue or question comes up during 'non working hours' we may well get stopped in our tracks if we need guidance. Labor Day is a 3 day weekend and... Continue Reading

Scheduler tells you they will assign a shop, never does

Tuesday, I was communicating with a scheduler and was told that she would assign me two shops in a town about 20-25 miles away from me for Wednesday. After hearing back I took another shop in that area to make the drive worth it. I also turned down... Continue Reading

Schedulers Holding Shops For You

I had my first instance of a scheduler emailing me and asking me to do a shop before putting it on the job board. I've been doing these shops three or four times a year for a couple of years and at least twice they have scheduled someone else and... Continue Reading


hi- I've been doing shops for about 3 weeks. What do you do if you email the scheduler and never get a response - it's something important!!... Continue Reading

Can we start a new favorite scheduler thread?

My favorites are Sally Craig and Shirley McLemore. I love getting the jobs done for both of these phenomenal women.... Continue Reading

This GFK Scheduler has hit the lowest I've ever seen

I am so furious this morning, I can barely type. I've done a small amount of work for GFK, however my shopper rating was a 9 before just now. Last night, at 5:30 pm, I received notification that I had been accepted for a shop. Although it was evening,... Continue Reading

Now it's my turn to panic! Can't reach scheduler! What to do?

Thanks for the tips! Wanted to delete my details....'just in case'........ Continue Reading

Need advice and wisdom - Calls from schedulers

I am relatively new to the world of mystery shopping. I've been hustling though. Doing all I can to learn and make myself a valuable "go to" contractor. I guess it's working. I have received calls from 4 different scehdulers at 4 different MSC's in the past week. All the... Continue Reading

Maritzcx Scheduler

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Intelli-Shop scheduling

Hey all, First time poster, long time lurker. I've been shopping for a while as a part-time hobby, doing shops that interest me for fun and not trying to make a living on it. I was on JobSlingerPlus tonight and saw an Intelli-Shop posting that interested me (hotel/casino). ... Continue Reading


Does anyone have to wait a really long time sometimes for a request to be looked at? I've had a lot of ten jobs with some companies and then I request a job and it just sits there sometimes for a week.... Continue Reading

Do you request bonuses from the schedulers?

There seems to be an abundance of shops in my area. I'm fairly new to this in the past six months, doing just high-end restaurants for a couple of different MSC's. Do you normally ask for a bonus for a shop or wait until the scheduler reaches out... Continue Reading

Corporate Risk Solutions / Custom Risk Solutions / Assest Protection Associates - worthless schedulers

I have had all kinds of problems getting responses from schedulers for this company. First of all when you request a shop they never seem to actually schedule it... its funny you see the same shop sitting on their board for weeks. They get to the point where they have... Continue Reading

Market Force Question about rescheduling and its effect on shopper score

I know, you're thinking "haven't we talked about every possible aspect of Market Force? How can there possibly be more questions about this?!" But here's one: does anyone know how MF treats reschedules in our super-secret, never-to-be-revealed rating? I usually scoop up the shops I want at the beginning... Continue Reading

Can I dare make a suggestion to schedulers?

Today I received five emails from schedulers with various urgent requests. Nowhere in the body of the email was there a hyperlink to login nor was there any indication whatsoever of where the shops might be. In some cases, there was no indication of what kinds of shops... Continue Reading

Warning! This is a rant: Melodramatic Schedulers

If I run into them I won't work for them. I will complete whatever shop I have signed up for but after that we're done. Business is business and it has no place for amplified emotion. Empathy for a fellow human being yes but guilt trips and theatrics have no... Continue Reading

Scheduler Wants Me To Re-Shop a Location...Need Advice

I've received an e-mail from a scheduler who wants me to shop a location I shopped x amount of time ago. As far as the contract is worded, I am not eligible for this shop based on the amount of time since I last shopped the location, but I... Continue Reading

Scheduler assigned me the wrong location!

I received an email posting from a company that uses the Sassie platform 3 or 4 days ago about some grocery store audits. I applied for 2 of them that are in a city about 25 minutes away from me. The day before yesterday I received an email... Continue Reading

Scheduler Shout Out

Nola Penny at Kern Scheduling just helped me resolve a situation with a client. She was quick to respond and initiated contact with the client for me. Thanks Nola!... Continue Reading

Was given a citation by a scheduler

I self assigned 4 shops on Monday, one for tuesday and 3 for wednesday.. Monday night my car overheated and even though I let it cool down, it overheated again within a couple blocks. I waited again, tried again, and no dice. Called triple A and got home very... Continue Reading

Question About Scheduler

Good morning I got an mass e-mail from one scheduler on Monday saying there was a shop in my area. Then on Wednesday, I got the same e-mail but it was from another scheduler. I know sometimes schedulers go out of town or things come up at the last minute and... Continue Reading

msscheduler A atlanticbb

I received an email from Judy Inboden at MsScheduler's Scheduling Company offering access to nine market research companies and growing. She is asking me to register with her site. Is anyone familiar with Judy or this site?... Continue Reading

Auto assign shops or scheduler assiging shops

Good morning. I know most Sassie companies you can auto assign for shops if you meet the requirements and others you send in your application and they will assign you it to you. But what about other companies that don't use Sassie. There is one shop that I would like to do... Continue Reading

Scheduler Problem?

So for no drama I will not mention the store or the MSC. I have been shopping for many years and have completed over 400 shops for one particular company amongst others. I have never really had problems beyond a few requests for clarifications. This year... Continue Reading

Does anyone know about this scheduler?

I received an email to sign up for a company I am not familiar with. Judy Inboden, Does anyone know about her?... Continue Reading

Judith Gill at Summitt Scheduling

Experience? Feedback? If you prefer, PM me. Edited to add: I have no problems with her but she is new to me and just wanted feedback before committing to a very complex, and expensive, shop.... Continue Reading

From Mystery Shopper to Scheduler

I was searching the job boards for assignments one day when I came across a post from a certain MSC stating that they were looking to hire more schedulers. Now scheduling has always been an interest of mine since I've starting shopping and I thought that this would be a... Continue Reading

Warning: Don't warn a scheduler of car problems that are being fixed

I had an assignment due 8 pm on the 23rd of May. The place closed early that day at 5 pm. My car broke down in front of my son's school a few days earlier. I went on YouTube and the internet and learned how to change the serpentine belt... Continue Reading

I receied a thank you note from a scheduler.

I just received a thank you card from a scheduler. I often accept shops on a short notice for this particular company. He took the time to hand write a thank you note.... Continue Reading

scheduler and shopper

Hi. I have been curious for a while now and would like feedback please :) Do most schedulers shop too? I often wonder if a scheduler is shopping the best and leaving the other for everyone else. Does it help to become friends with schedulers to get the... Continue Reading

Schedulers won't answer questions

I'm new to MS and I've noticed something about almost every scheduler I've come into contact with and find it really frustrating. They all seem to respond to my questions/emails pretty promptly, but in their response they seem to totally ignore and not even address the main thing I... Continue Reading

Funny Email from Scheduler

I received an email today, June 11, asking me to take a shop. It read, in part: Shop time: The shop can only be performed on Tuesday, June 9th between 3 p.m. and the assigned store's closing time - there are no exceptions to this requirement. Am tempted to email... Continue Reading

Over booked schedulers

Today I had a scheduler tell me that she had no idea what shop I emailed her about because she is scheduling for 10 companies. The city is unique and all she had to do was search the city name. I was standing right there and could have easily dropped in... Continue Reading


Again. Me: I can complete this shop today before 12:15 pm CST I get an email at 1:14 pm CST assignment accepted! Of course now I have left that part of town. its not even a great one but it's easier and was going to fill my time in the... Continue Reading

Would you do a shop if the scheduler says one thing but the guide lines say another?

I'm looking at a shop for an Apple product. The guide lines say, several times in bold type, you must own an Apple product or you must own an iPad. I don't own any Apple product, I own any tablet or any smart phone. I've done shops where you are... Continue Reading

note to self: check for street fairs before scheduling

trying to get to a location in an unfamiliar area...and run into a street fair...doesn't help calling to see if they are open.....sure they are open....but they don't say you have to park a half mile away and walk in...with a thunderstorm rolling into the area!... Continue Reading

Questions for schedulers regarding etiquette

I haven't been shopping long, and until recently, I mainly shopped for two companies where you self schedule online and they never contact you, unless they have a question about something you submitted. Recently, I've added a few new companies and now I sometimes get emails from scheduler saying... Continue Reading

Schedulers, etc.

The schedulers as of late of more than just a few, MS companies seem to be extremely lazy in posting shops. It appears that the 'area around 25-50 miles' of the ZIP code for the shop is rarely adhered to hence I am bombarded with WAAAY out-of-area shops. If I... Continue Reading

Do schedulers have much say in rates paid per job

Does anyone know if schedulers have much say in rates paid. I know when I say something about a job being too low, she comes up with a few dollars, some times more.... Continue Reading

Schedulers Submitting Your Reports

I recently had a scheduler submit a report that wasn't finished. Does the scheduler still get paid for that submission even if the report isn't useable? Does this happen very often?... Continue Reading

A Closer Look is taking resumes for scheduler/editors

Several forum members have expressed interest in scheduling and editing positions. Just wanted to post that A Closer Look shows on their Shopper Home Page that they are looking for schedulers and editors. Log in and read the descriptions of positions. The contact point for applying: ... Continue Reading

And another shout out for a great scheduler!

Dante Beck with GfK went above and beyond helping me with a shop today. I messed up huge and he was able to help me get everything resubmitted within the timeframe. What a great guy! MaryAnn... Continue Reading

Kudos For Great Schedulers

Is it okay to give a shout out to a great scheduler? I want to say a hearty Thank You to Marie Spinello with Ath Power. She is always so helpful, cooperative and responds quickly. I have extenuating circumstances in my extended family that require me to... Continue Reading

Just a fantasy but I wish the the Client would request that the scheduler and the editor.....(to be cont)

Do the mystery shop that they set the guidelines for. For example, have them go to a grocery shop and ask the clerk "Can you tell me all of the benefits of fish oil?' I would love to see them have to do that. On the other hand, I would never... Continue Reading

Please Help! Trying to get in touch with a GfK scheduler

I am trying to get in touch with a GfK scheduler and the receptionist just keeps sending me to people's voicemails and no one is returning my calls. When I call back the receptionist says "Try this number but I can't promise anything". Why can't I just speak... Continue Reading

KSS Scheduling

I am wondering if anyone has a comment on KSS Scheduling practices. I have a good rating with a couple of MS Companies that they schedule for, and have recently experienced having my applications simply dropped or left sitting in my apps until the assignment has lapsed. I... Continue Reading

Scheduler for Shoppers Inc.

Hi all. Does anyone have an email address for any schedulers for Shoppers Inc.? Please and thank you.... Continue Reading

Questions for schedulers...

Just curious- What percentage of your shoppers are people that you've gotten to know as go-to shoppers or shoppers that you can trust? I imagine that it would be a strong minority and that most of your day is spent dealing with people who's name you've never seen before or... Continue Reading

MF-multiple rescheduling

in the past, if I tried to reschedule a shop a second time, the system would not allow it. I had to reschedule a shop about a week ago because my car died. I recheduled it for Friday. Now they are saying we are getting 4 inches... Continue Reading

Is self-rescheduling ok?

I noticed that a few MSCs let you reschedule assignments with a button attached to the assignment. Do you still get dinged or is it okay to adjust the dates yourself?... Continue Reading

Contacting an ACE scheduler?

I haven't done an ACE shop since they went with PayQuicker, but.... I succumbed to a couple of really nice bonuses offered and had two menu audits today. Which I totally botched. Ack! My camera didn't take the pics or didn't save the pics or something, I don't know what. I... Continue Reading

MF Autoscheduler

Is there a limit to how many you can accept? I got 4 emails yesterday, all at once, and replied that I could do 3 of the shops. I was assigned 2 of the 3. I thought maybe someone else got the 3rd one until I noticed that it... Continue Reading

Scheduling Companies

I have been mystery shopping for 3 months now. I have a silly question.. Why are there companies that schedule for other companies? For instance I did a shop for Service Sluth however KSS scheduled it. Why wouldn't Service Sluth have a perspon schedule it? Are there companies like KSS that... Continue Reading

Marketforce rescheduling

I was wondering if anyone ever got warned or into trouble for frequent rescheduling? The ability to do it so easily is one of the things I really like about them but I find I'm doing it at least 25% of the time.... Continue Reading

More snow = rescheduling

The snow storm tomorrow seems to not be avoidable. I'm sending out emails for all shops on my list that cannot be rescheduled online. Everyone please put your safety first. It's not worth having an accident or getting stuck somewhere so you don't lose a days worth of shops.... Continue Reading

Palm Scheduling

Hi All, Just received a message from Cheryl Durbin at Palm Scheduling Services wanting me to sign up with them. They are not on the company list. Anyone know about them? Thanks... Continue Reading

contact info for someone higher than scheduler at intelli shop??

After numerous emails to Blaine Timmerman, getting no where (and being super polite about it) the $199 charge for a shop purchase that was supposed to be IMMEDIATELY refunded by the client still has not been credited to my husbands bank account. I have called the bank to dispute the... Continue Reading

Becoming a scheduler

I've noticed that the schedulers get access to the better shops, in the best locations and take them for themselves. The paltry shops are then distributed to the shoppers. I think I want to become a scheduler for more reasons than one. The shopper life is ok but I think... Continue Reading

Confusing Scheduler Emails

Scheduler: I have these locations for $$ per shop to be done from ## to ## "Let me know if you have any availability to shop" Me: I can do x location on this date ## Scheduler: You need to apply online for that. And the point of saying "Let me know if... Continue Reading

Reimbursement disputes/shady schedulers

I have shopped for ACL and for the most part, it was a great experience until I had contact with a couple of shady schedulers. Anyway, a $45 shop, I had performed was rejected because I didn't sit and order at the bar. Problem is, the shop took place on... Continue Reading

How do you handle last minute schedulers?

Almost every company I've signed up with has been pretty great so far. Fronline Shoppers seems to prefer to schedule shops on the last possible days to get them done. How do people plan their lives or routes with scheduling that way? I tried to pick up... Continue Reading

BEWARE of this company and SCHEDULER that wants you to take a drug test out of your pocket and they'll pay it back after two shops!!

At the end of the year I felt it would be okay to do one of these big electronic store audits, because it said 4-7 hours for $80-100. I figured I'd give it a go because I didn't have to lay out the money and commit to the two before... Continue Reading

Beyond Hello and Scheduling delays

In the past, I noticed there were certain companies that would leave applications pending until the shops were very close to the deadline. I would apply and then wait and be annoyed. This caused me to think very hard about even applying. Now that company has merged with Beyond Hello,... Continue Reading

Schedulers who SPAM our emails

Do we really need 3 or more emails a day aboutt he same assignments? I had one who sent 7 identical emails in a row because she said she was sending them out to each city mentioned. And every day I get multiple emails about Spanish speaking phone... Continue Reading

New ACL Scheduler

Hi, I'm RaMarie Acker and I am a new scheduler for A Closer Look. I will be using this site to post hard to fill shops. If anyone is interested in completing shops for A Closer Look, check out our site at RaMarie Acker Scheduler, A Closer Look 888-446-5665 ext... Continue Reading

Be patient with your schedulers today (02/02/2015)

Some schedulers who usually work in an office are home bound today due to a winter storm/blizzard. Some have lost electricity making it hard for them to even work from home. I think everyone needs to be a bit more patient with everyone today. I'm sure shoppers... Continue Reading


I am a long time shopper with a variety of companies I hold a MSPA Gold Certification and have been shopping since 2003. I am also a scheduler with Service Scouts. As a scheduler, I would like to be more active in the forum to recruit shoppers, specifically for my territories... Continue Reading

What to do when you can't get info from a scheduler

I am scheduled to do 2 shops today for the same MSC/Client. The MSC is apparently a European company and the guidelines and survey were written by someone for whom English is clearly NOT their first language. I am really having a hard time deciphering what exactly I am... Continue Reading

What things can a scheduler do to help you?

After asking about pros and cons of mystery shopping yesterday, I noticed a common theme of frustration when a scheduler doesn't get back to you quick enough. I always try to reply to emails as soon as possible, and will continue to do so. I put a vacation... Continue Reading

disappointing a scheduler, also questions about an audit

Can somebody walk me through veeerrrryyyy slooowwly how to do one of those audits at a clothing store, like where you have a spreadsheet and have to record prices? also I'd like some opinions on something for Ross clothing store. Apparently i have to go look for mis sized... Continue Reading

Dawn @ Summit Scheduling

Anyone have any experience dealing with her?... Continue Reading

How are MSCs and Schedulers paid?

I was thinking about this the other day. Out of curiosity, how do MSPs and Schedulers get paid? Are MSCs paid a fee for completing an entire job for a company? Are schedulers commissioned based on number of jobs covered?... Continue Reading


I'm interested in becoming a scheduler for mystery shopping companies. I've been mystery shopping for four years and would like to work a different side of it. Any information on how to get scheduling jobs from home?... Continue Reading

Dear Market Force Scheduler,

If you call and I don't answer my phone it means I'm unavailable to pick up at that point. When you call five more times in the next three minutes it doesn't make me any more available. It just makes me angry. Thanks for your understanding.... Continue Reading

CINDY SHERROW -Where are you ? Looking for my Great Scheduler -

I am looking for this marvelous, wonderful scheduler. Cindy Sherrow. She was the best person to ever work for. Her company merged and I lost her . Adrienne Continue Reading

Hi I'm an MSC scheduler!

Hello there! My name is Noreen and I'm a scheduler with Shoppers' View and may post a note from time to time about some hard to schedule shops I might have. If at any time you have questions for me or for Shoppers' View, feel free to contact me or... Continue Reading

Reality Check Schedulers - Question answered

Does anyone know if they work weekends on pending apps? I submitted a request yesterday for a shop today and it is still pending. It's 11:00 AM here, and I'd like to be able to plan my day. I'm not complaining - I'm the one who waited until last minute... Continue Reading

Schedulers, Editors, Proofreaders, Field Agents, etc.?

I have been mystery shopping for about nine months, and love it, but I would really love to have a more consistent schedule, work, and money. I have been considering applying for a scheduler position, or an editor position. My issue is this...Where do I find these positions... Continue Reading

Problem with a Scheduler...

All righty! I don't want to sound ungrateful or hard to deal with, but I am having major problems with a scheduler. Nicole from ICCDS/North Fork. She's rude, she doesn't allow any wiggle room, and she assigns and deletes shops on a whim. Does anyone else have any experiences with... Continue Reading

Low-paying job available as a part-time mystery shop scheduler

I was a bit suprised to come across a posting on craigslist for a mystery shopping scheduler (telecommute) that's paying just $9.00/hour in Massachusetts. After 90 days it goes up to $10.00/hour. It requires a "consistent schedule of 4-6 straight hours every Monday through Friday between 8:30am-5:30pm" and has a... Continue Reading

Apply and wait or call the scheduler?

I know this one will have many answers, depending on what company your dealing with. As an example, I had several jobs in a cluster and it was only worth doing them, if I could get all of them. The MSC was the type where you apply and wait. I called the... Continue Reading

Kudos to two schedulers!

This is a thanks and heartfelt kudos to schedulers Crystal at Beyond Hello and Ryan at Second to None. I have had a string of legit reasons that I could not submit my latest shops on time and both have been pleasant and professional and have worked with me... Continue Reading

Input from other schedulers

Schedulers, Editors, etc.. What are some of your issues with Shoppers? In the short time I have been involved on the other side of the fence, my main issue is when Shoppers jump to conclusions before giving a company a chance to respond or act about an issue they are having.... Continue Reading

Does anyone know who BLDschedulers are?

I received an email to sign up with BLDschedulers. I was told another scheduler gave her my name. I never heard of this company. What I looked up had something to do with Comcast. Not sure!... Continue Reading

Holiday gifts to schedulers/editors?

So I am now getting in deep with the whole mystery shopping thing. Last year at this time I was still dipping my toes in the pool. I was wondering has anyone ever sent any schedulers a little holiday thank you? Maybe it is the Midwesterner in me, but I... Continue Reading

New schedulers and editors?

I've noticed that several shopper sites have strange (new?) people. The last one I noticed was for Panera's shops. I have done probably 100 of them in the past year. Editor wanted me to upload pictures. I emailed her back to say that I uploaded the... Continue Reading

Ask a scheduler anything!

It's that time again! Where I open myself up to the criticism and the critique and let you in my head. So what are your questions? Your complaints? How can I help? Thanks, Sarah Caddell KSS International,Inc.... Continue Reading

redbrick scheduling....

anybody heard of them....... Continue Reading


Shoppers... Have you ever wrote or come across the word "lol" in your reports? Why on earth would anyone think the addition of lol would make for a good report. No bashing intended but I find it quite humorous. I edited 10 reports from a Shopper today who used "(lol)"... Continue Reading

Scheduler of the Year?

Sorry if this is in the wrong sub-forum. I searched, but I can't seem to find any info. Who was chosen as the 2014 Scheduler of the Year?... Continue Reading

Intellishop - No scheduler email address

If I somehow missed it, it's not a gripe, but a question. If it really isn't there, it's a gripe!! I want to accept a self-assign here in Montana in a small town that's 60 miles away, one way. I know the area is undershopped and i want to ask the... Continue Reading

Scheduler Section??

Hey Jacob, Do you think we could create a Scheduler forum? I think it would be beneficial to both Shoppers and Schedulers :)... Continue Reading

Satisfaction Services: Direct response versus schedulers response!!??

I have been digging back through all of my emails and notes. I am not sure that I have ever dealt directly with someone at SS. I receive emails from secondary schedulers for most of their offerings, Kern and Confero seem to be the most active. It might even be... Continue Reading

Big Hello from a New scheduler!

I have been mystery shopping since 2000 and am now scheduling with Integrity Consultants :) I have been recruiting for Amusement Advantages for about a year now. I'll be stepping back into the forum more for Integrity Consultants. Big project coming up for November in the Atlanta,... Continue Reading

Editor or Scheduler

Which would you do? What are the advantages of one over another? Thanks... Continue Reading

VENTING: A note to schedulers

Dear Schedulers: I know you really, really, really want to get that shop scheduled, but sending the exact same email EIGHT times to me today already at 2:30 p.m. doesn't make me want to do it anymore than it did when I received your first email at 4:43 a.m. ... Continue Reading

Red Brick Scheduling WHO IS THIS?

Christy Greene Scheduler Red Brick Scheduling I just received an email from this person looking for experienced shoppers. Anyone else get this? I've never heard of them before.... Continue Reading

Mystery Shopping and Scheduling

I'm hoping to get some insight here... I've been offered a position as a Scheduler that offers a wage regardless of whether a shop is assigned or not. Does anyone here do both? Are there any former schedulers that can offer their experiences and what to expect when it comes... Continue Reading

*DOH* I emailled wrong scheduler!

My area currently has several storage unit shops with two different storage companies/ shopping companies. I applied for one from each company. One was assigned, the other hasn't been approved, yet. I keep getting email notifications from both and replied to the WRONG one about my app! ... Continue Reading

Schedulers posting in the Job Forum

Most of you are excellent and honest. There are a few I take exception to. For those of you who post, "Jobs in your area", and there are only a few jobs in a few locations and only in a few states, you are the source of my heartburn. Is... Continue Reading

A bonus between me and the scheduler...MSC not aware

So I got an email from a scheduler asking me to do a shop that's out in the country. He said a bonus and that it would be between him and I and that he'd send me a seperate check in a few weeks. This bonus will not... Continue Reading

Announcing the Winners of the 2014 Scheduler of the Year Contest

Dear Forum Members, I'm proud to announce the winners of the 2014 Scheduler of the Year Contest. The contest generated a lot of attention and involvement by the community. A lot of schedulers got a lot of appreciation. How many exactly? In all, 99 schedulers from 53 mystery shopping companies were nominated... Continue Reading

if you can't understand scheduler

What do you do when you just can't understand the scheduler on the phone. Sometimes it is a bad connection, other times it is a thick accent. Today I asked the scheduler to email me what he was offering. I never received an email but he keeps... Continue Reading


I'm new at the whole mystery shopping game, but I am enjoying it a lot. I'm facing the initial hurdles many of you had to overcome when you first started and I'm seeking some guidance. My questions here will be directed more towards those who do this full time than... Continue Reading

Calls From Scheduler

Not a new shopper, but a new problem.. I recently moved to a very rural area and I get very poor reception in this area. As a result, most of my incoming calls go straight to voicemail. Schedulers call me and leave a voicemail (wanting me to take jobs), but unless... Continue Reading

Scheduler with athPower Consulting

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Reality Based Reports - Scheduling

Does anyone else get exasperated with them ? They have jobs I would like to do but they rarely ever get back to me in a timely fashion. When I apply for jobs that may be the next day or even two days out I hear nothing ... then suddenly... Continue Reading

Comments - "Scheduler of the Year" Contest

(heart)... Continue Reading

“Scheduler of the Year” Contest – 9/1 - 9/14 ***NOMINATIONS CLOSED***

Happy Labor Day! What a great day to celebrate the very people who work so hard and are so instrumental in guiding and supporting us shoppers in our mystery shopping endeavors! Their title may be “scheduler”, however most shoppers would agree, they are so much more than just that. Add advisor,... Continue Reading

Rude scheduler at Bare

I saw a job for a well known jewelry brand on the board on Friday due that day. The store had closed 3 hours earlier so I emailed the scheduler asking to do it Tuesday (yesterday) because the store was closed on Monday and it had to be done... Continue Reading

Scheduler will not give me the information I need to complete a shop and today is the deadline. I refuse to do it, but cannot find how to cancel it. What should I do?

The instructions I got for this shop, which seems to be a competitor shop for a variety of television shopping networks, told me I'd have to watch for a specific item and make an order, and that it would be done in "Anytown, NY", which I assumed would mean "any... Continue Reading

Are some of these BWW schedulers nuts???

I used to enjoy dealing with most of the schedulers for BWW. But some of the current schedulers seem nuts to me! About a week ago, a scheduler reached out to me with a bonus offer. I said it was too low and countered with what I... Continue Reading

Scheduler asked that I share my email with another shopper.

Recently, I was approached by a MS company to do audits on reps of a phone company. These reps would primarily be located outside under portable structures and in low income areas. I'm to observe from a distance and approach when I see the rep selling the product... Continue Reading

Who is your favorite scheduler?

For me I love the scheduling team at A Closer Look!... Continue Reading

Do you know how to reach a scheduler at MF?

The help desk told me "we do not assign shops here at help desk".... Continue Reading

RE: Kern Scheduling

The other current thread on Kern Scheduling had gotten a bit off track. I would like to use this thread to discuss my current issues with their schedulers. Disclaimer: If you are having good experiences with Kern - Good For You! Enjoy!!! Due to past poor results, I decided not to bother... Continue Reading

scheduler and editor pay

Many schedulers and editors are independent and get paid per shop. When a shop is rejected, do they get paid?... Continue Reading

Have you ever lost it with a scheduler?

I had a very unpleasant experience with a scheduler last week. I am still thinking about it and just want to know if anyone has exercised poor judgement like me. I requested and was awarded a $25 mattress shop that had been on the board for weeks.... Continue Reading

Have you ever emailed a scheduler at marketforce to get an assignment's time changed?

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Disputes With MSC Schedulers

I feel we are at the mercy of MSC schedulers when a dispute occurs. They write up citations and post cryptic "flake" notes shoppers' profiles. It's not even an "agree to disagree" settling. They are always right.... Continue Reading

Air Duct Cleaing via Confero Compass through Summit Scheduling

Has anyone completed an Air Duct Cleaning Service mystery shop offered from Confero? The shop pays for a $100 air duct cleaning service. I'm hesitant since I completed a carpet cleaning service through another company and never received payment. They even had me buy special insurance to mail them the... Continue Reading


We've talked about rude and inconsiderate schedulers. We've acknowledged the fact that not all mystery shoppers are polite. But I'd like to see something different and guess what, there is an ulterior motive :) I think it would be nice to give an "ALRIGHT!" shout out to those schedulers... Continue Reading

Rude Schedulers

Just wanted to throw a quick question out there; who are the rudest schedulers who you just dread to deal with? I'll start: Kim Trolli from Summit Scheduling- Because I refused to take a shop from her where I would have to drive 170 miles round trip for $20, she suggested that... Continue Reading

BLD Schedulers?

I just received an email asking me to sign up. They aren't in the list of mystery shop companies (I know they are a scheduling company). Does anyone have any information about them?... Continue Reading

Palm Scheduling Legit?

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Question for the Schedulers (past or present)

Just wondering why they do this? Will I now show up on the scheduling or MSC list as a no show on the system..... So here it goes: - While on the road I get the " Can You HELP us " email from a scheduling company for an MSC. ... Continue Reading

Which Schedulers do you have set as spam?

Maybe this thread will help schedulers realize they're doing things wrong. I got so sick of seeing dozens of the same exact shop (different location) emails being sent out by Tara Romaine from ICCDS that I just set her as spam. Consolidate, for Gods sake! Other people do it! Who needs... Continue Reading

Scheduling for an MSC paying $11-12 for shops... I don't think so.

So I'm not going to mention the company in question but I received an email awhile back from them asking me (and whoever else it was sent to) to apply for a Scheduler position (and there was another type of position as well.) While I was really flattered to... Continue Reading

Sentry scheduling question

Hey guys, I need advice. I had a shop scheduled for yesterday, but I got the stomach bug and nothing would go down. I sent an email asking to reschedule to today. I didn't hear back. I sent another email today and haven't heard anything, I also called the company and... Continue Reading

Editor/scheduler, glad to find this site again!

I originally joined this site clear back when it began. I lost track of it after a big move from the California Central Coast to SE Washington State. I'm glad to be back! I'm mostly a mystery shop editor, but I have one big annual data collection... Continue Reading

Just a Scheduler Looking for Community!!!

Hi!! I'm a scheduler for Beyond Hello, and I've just joined in hopes to become more involved in the mystery shopping community. I've wanted to be as accessible as possible since I started working at Beyond Hello, but I can always improve!! I look forward to talking with you all on this... Continue Reading

What do YOU do when your SCHEDULER flakes?

Rant on: This is so annoying. I get one of those emails saying hey we really need help with these shops. They must be done by tomorrow. Please help. The subject line says ***30+*** bonus. On their website it says the shopper fee is $30 and $0... Continue Reading

How long do schedulers take?

I signed up with a bunch of new companies and applied for a couple assignments. There is one I'd really like to do, signed up on Monday but it is still sitting there as pending. Should I email the scheduler? I don't want to be a PITA,... Continue Reading

Attention Schedulers for Canada Only

Hi, I frequently travel to Saskatchewan and am always looking for shops on my route. I travel to some small places where it is often hard to find shoppers (or so I am led to believe). I am signed up with many MSC and always check boards before I leave, but there... Continue Reading

A Closer Look- please control your schedulers better.

I know it's the end of the month, and schedulers are desperate to get shops done. I understand that. On Thursday, I got two emails offering large bonuses to do a pair of shops: one that was due by saturday and one that was due by sunday. I informed the... Continue Reading

is this scheduling still in business (QAMS)

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Feel sorry for the schedulers

Day after day, week after week, I get an email about the shop for the restaurant that has a day name. Maybe they should change the requirements and look for something else to observe. The scheduler posts them so often, I feel sorry for her/him. Also feel... Continue Reading

Rescheduling Question with MF (Issue Resolved)

Sorry to start another MF thread but this question does not apply to the other threads. I have two grocery shops scheduled with MF for tomorrow (April 9th.) On my way home tonight, I was driving right past one of the locations and I was still within the... Continue Reading

Service Sleuths and rescheduling

I have a shop with SS and I'm having an awful sinus headache / asthma attack. I was doing a shop this morning and when I left had to do an asthma treatment. I am supposed to do a movie shop tonight but I honestly don't know how... Continue Reading

GFK and one scheduler

I love working with GFK. They pay great. They keep in touch with their shoppers. They rarely have any issues with appling for shops. Except for out here in Atlanta GA. I have already spoken to SallyGFK about one instance however I am having a third problem. SallyGFK is not... Continue Reading

Beyond Hello scheduler after hours

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Mysterious Sassie system scheduling

Let me start by saying I know there has to be a rational explanation, but I just can't figure it out. Perhaps someone out there can help. I've been a shopper for over 3 years and have used the Sassie scheduling system hundreds of times. For some... Continue Reading

Coyle scheduling lead-times

I've yet to work for Coyle but want to start. Say I requested a restaurant from Coyle and said I can do it on March 20th. How long will they take to get back to me? I don't want to block out Mar 20th for the next three weeks if... Continue Reading

kss scheduling for maritz

oh the irony... Continue Reading

MSCs / Schedulers complain about lack of communication, but "they receive hundreds of mails every day"

So MSCs and schedulers complain about lack of communication with shoppers. They encourage us to communicate with the schedulers on any issue, but still, they tell us that their schedulers get several hundreds of e-mail every day, and we might not get an answer (maybe not even read?). What is the... Continue Reading

Research Services Group Schedulers: Really? (Rant)

Okay, I received an email about some cell phone shops that were due today, according to the email. I signed up for two of them close to me and emailed the scheduler to inquire about the shops before I left to do my other shops. I received this email in... Continue Reading

DSG scheduler's calls

Has anyone had a problem understanding the schedulers when they call from DSG? I had one call this week and neither me nor my husband could understand what he was saying. Also he called 4 times in a row!... Continue Reading

Annoying Intellishop Scheduler

There is one Intellishop scheduler who sends around 10 e-mails everyday begging us to do hotel shops for her (no bonus of course). With the low pay, they are very slowly filled by shoppers. The last hotel shop has remained in the queue for three days, yet the spam keeps... Continue Reading

Benefit to signing up for Scheduling like KSS?

I was wondering if there was a benefit to signing up for scheduling companies like KSS. I am currently with this particular company, but all the shops listed I was already signed up for the individual companies. I have always just registered for the shops through the individual companies and... Continue Reading

Market Force Re-Scheduling My Assignment Without My Knowledge

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Ask a Scheduler ANYTHING! (Let's keep it to mystery shopping?)

I've been on this site for a while now, and I realize that shoppers reach out to other shoppers to have their questions answered. Many times, these questions are about scheduling shops, things that schedulers need to do to help you complete a shop, or just about the schedulers in... Continue Reading

Heartless Schedulers

Hello Everyone, There is a severe snowstorm in our metropolitan area and the schedulers have totally lost their minds and are heartless. I have sent all my schedulers and MSC friendly emails to let them know the outcome of the storm. I even suggested they may want to contact... Continue Reading

What Schedulers Do

I'm writing this to answer a question in another thread. I am speaking from my own experience and not for all companies. Schedulers know life happens. Things do prevent people from doing shops. Also, some shoppers just don't take msing seriously. But I'm not going to get into that here. This... Continue Reading

Scheduling ettiquette.

This question refers to a Sassie company. Here's the scenerio. I see two shops I'd really want, for different clients, and apply for them. I now have two pending shops. A few days later, I get an e-mail telling me that one has been accepted. I check My Apps, and see... Continue Reading

Angry with iSecretShop Scheduler!

-- moved topic -- ... Continue Reading

A Closer Look Hiring Schedulers and Editors

I am a recruiter for A Closer Look, and I am looking for great shoppers to become schedulers and editors. If you are interested, please email me! Here is the information about the jobs we have available: Editing: A Closer Look is currently seeking candidates for an at-home editing position. Candidates... Continue Reading

nyquil and scheduling

Right now I am trying to get over allergies and a head/chest cold at the same time. Today I tried to drive to church and was sneezing and coughing so bad, I think my pups wanted to take the wheel. When I finally got home, I took a nap. I... Continue Reading

Is anyone familiar with this scheduler?

I received this email today. There's no company name attached to the scheduler, and none of the usual reminder to sign up with name-of-MSC if you'd like to accept the shop. Here's the email: "Hello Shoppers, We have Lunch and Dinner Mystery Shops. Shopping Dates: Between Tuesday, January 14 and Saturday,... Continue Reading

MSC's that aren't rescheduling because of weather

Mystery Shopper Magazine is going to be looking at companies that haven't been rescheduling because of the weather. If you've had that problem, please reply, [B]VIA A PM ONLY[/B]. Your anonymity will be maintained, but I do need the MSC name & ideally a phone number. MSM will be giving... Continue Reading

Shout Out to Joni from Summit Scheduling

I was supposed to do an oil change shop today and due to rainy weather, bad traffic and early closing hours on a Sunday, I was not going to make it in time to meet the "arrive an hour before closing" requirement. I performed other shops instead, drove home... Continue Reading

Do you reply to scheduling requests if you are not planning on taking the assignment?

We all get these emails: "Hi [shopper], We have an assignment in your area! So on and so forth, let me know if you are interested or sign up on the job board." My question is, if you'd like to do the shop but the pay is too low, do... Continue Reading

issues with a scheduler

I travel for a part time job (mortgage modifications for banks in 50 mile radius of my town) and take mystery shops when I can in other towns. I got an email from a company I had done several bank shops for in December saying that I needed to... Continue Reading

Bless your hearts schedulers!

Time for you guys to put your feet up, and have an adult beverage of your choice. My email has been on fire this last week. I wished I could of helped out more. Merry Christmas to you. You have a tough job. Love, still a new shopper.... Continue Reading

Question about a scheduler situation

Yesterday, a scheduler sent an email with several available shops that need to be completed 12-21-13. I have done shops before for this scheduler in a pinch, so I emailed her and told her if she couldn't get all of her shops filled for 12-21-13 to let me know and... Continue Reading

BLD Scheduling

I got an email from an Elise at BLC Scheduling wanting me to sign up as she represents several companies. Is this legit? The companies she lists in her email are. Is she just an idependent scheduler?... Continue Reading

When Schedulers Do Not respond

I did a self-assign shop for December 14th and was supposed to receive further instructions from the scheduler. I have written to her twice and made a phone call and still have not heard anything. Tomorrow is when the shop is due. Any suggestions, as I want... Continue Reading

Scheduler Voice Mail---Please Mention Shop!

I really, really wish all schedulers would specify which shop they are calling to schedule when leaving voice mail messages. It would save so much time. Lately, I will not call them back unless they tell me what the shop is for.... Continue Reading

Not able to do shop today - What should I do to let scheduler know?

So, I have a shop due today at a clinic. I called this morning to make the appointment for later on in the day, but was told they're booked until Wednesday. I booked an appointment for Wednesday and emailed the scheduler, as well as left a message on the emergency... Continue Reading

Scheduler A or B?

I just recently started getting calls from two different schedulers (same MSC). I knew nothing about these folks except what I read here but both initial calls offered shops at three times or more at what I had been doing them for. GREAT! Both also mentioned that I picked up most... Continue Reading

Musical Schedulers?

I'm working with a scheduler who was just a couple of weeks ago working for another MSC. And I see that another scheduler I worked with in the past seems to now be with a different MSC. Is this common in this business? Or, are there a lot of "independent" schedulers... Continue Reading

Kern Scheduling

Has anyone had issues with this scheduling company promising a certain amount, but the job pays less when the check comes? I completed one last month in a time crunch. They were right on the ball when it came to getting it scheduled, but have consistently ignored e-mails about the... Continue Reading

Schedulers. I see!!

New guy. I'm making more for less work reading this forum each month (THANK YOU!!!) I didn't understand what people meant when talking about, "schedulers". I'd get emails (automated). I'd get phone calls (foreign). I'd pick up assignments on the websites. I get it now!!!!!!!!! Can't wait to keep learning. Seems like every day I learn something... Continue Reading

Interested in becoming a scheduler

Hello, I am interested in becoming a scheduler to expand my experience in the mystery shopping industry. I have been mystery shopping for eight years. I am a stay a home mom with two children in school. I am needing mystery shopping companies that will let me work... Continue Reading

Voicemail messages from schedulers....

Note to schedulers....if you would like me to do a shop, and I didn't get the call and you left a message, please tell me A) what the shop is for and B ) how much it pays. A generic, "we have a shop available for you" is not... Continue Reading

Beyond Hello -- be wary of scheduler Mindy

She will not hesitate to ding your account as a flake (thus lowering your rating with them). I was unable to complete a shop recently and had to reschedule, and she was, right off the bat, going to mark me as "flake." She rescheduled but, unfortunately, due to... Continue Reading

Do schedulers keep the best assignments for themselves?

I have been taking MS assignments in Europe for over two years now. I have been noticing something that bothers me and I want to know if you all think it's right. I have been working for a small MSC in the Netherlands and sometimes have to attend training sessions. Schedulers are always... Continue Reading

Does anybody know approximately what a scheduler is paid and how do you apply?

I have a dear friend that is going through a hateful, hateful divorce. Her husband was the sole provider for the household. She has a back problem and has an issue with standing for long periods of time. I was thinking maybe this was something she could do.... Continue Reading

When schedulers don't reply

So today in passing I mentioned to a scheduler that I would be interested in 2 shops on their board that they seem to have problems filling if they could bonus them a little. She replied and asked how much bonus I wanted and I responded with a price.... Continue Reading


[deleted spam]... Continue Reading

Do schedulers assign shops based on postal/zip code?

Just out of curiosity, anyone have any idea if MSC assigns shops based on postal code? I asked a MSC if they could accommodate a route. Of course I received the furthest ones both from my actual address and the mailing address (different cities). I set the postal code for my... Continue Reading

MESSAGE TO tfhsched AND other schedulers

Do we really need one post per available shop on here? Why not be respectful of time and space and put them in one post? Same with schedulers and multi multi mutli emails one city per email.... Continue Reading

Customer Impact & Scheduling

Hey eveyone, Just wondering if anyone else has a problem getting shops scheduled from this MSC. I have a shopper rating of 9 and even with this rating, I request a shop and they never seem to get back to me. I don't remember having this problem in the past, plus I continue getting... Continue Reading

Scheduler that does not call back

I was assigned bank shop for the end of September to do at a bank in Southrn California. There was supposed to have been a coaching session before the shop was done or a video to watch in order to do the shop. The scheduler never called me and I... Continue Reading

Not a fan of EMPS new scheduling emails

I liked when I could just go to the board and schedule what shops I liked by looking at if they had targets, at their distance, if they were recorded, etc. Ive been receiving emails that seem to be a distinct change from that. The emails ask in advance how... Continue Reading

Been trying to contact Scheduler..Shop seems to be rejected...

I did a shop for one company. I won't name them, but will say they've been heavily discussed on the board. I was entering the report and went to save it for later, because I needed clarification on what I should do with some sections from the scheduler. The scheduler... Continue Reading

New Scheduler Happy To Be Here

Hi My name is Lydia I am happy to be here, and know I didn't come across this site by luck. I am looking for shoppers that can complete remote task done from the comfort of their home, and best of all you don't incur any out of pocket expense, which... Continue Reading

Communication with Schedulers..& Bonuses..

Hi, Who has tips on how to best get in good with schedulers? Sometimes it seems like they are really hard to get a hold of and when you do they not as transparent about details of the shop, i.e. Flexibility, Bonuses, etc as I would hope. Are $2-$5 bonuses and/or... Continue Reading

I don't get have actual conversations with your schedulers???

I have been MSing for about 8 months...Love it..don't ever considering flaking...if I commit, then I commit. I just don't ever have conversations with schedulers. And after reading this I don't know why? I have completed over 300 shops and stick to about 10 companies. Any... Continue Reading

Remote Mystery Shop Scheduling

How does one jump from the mystery shopping side to the remote scheduling side?... Continue Reading

Awesome schedulers and editors!

There has been a lot of negative on the forum lately, lets give a shout out to the schedulers and editors we enjoy working with! I enjoy working with Kim from BestMark, Kate and Jamie from mercantile, and conor from intellishop. All easy to deal with and very flexible!... Continue Reading

Scheduler with a great snese of humor....

So, I get numerous emails from Mercantile for jobs far away. I am friendly with Kate (scheduler) and write her asking why I'm getting all these, since there supposed to send only up to 50 miles, and for 15.00 driving 200 miles seems a bit much. Kate I phones me saying,... Continue Reading

Hi, I'm a new Scheduler!!!

Hi everyone! I have been mystery shopping for about 12 years now! It has been a fun time! I have done all sorts of shops - restaurants, hotels, gyms, banks, retail, department store, gas stations, you name it! I recently became a scheduler at one of... Continue Reading

Really?? Email from a scheduler

So...I've got an email like below...I ommited real job, price, time and location info with {} for protection purpose in any ways... --- {job} {price} {time} {location} {job} {price} {time} {locations} Wed/Thur/Fri/Sat When can you do it? --- No greeting, no name, no company name, no email, no phone #, no web address...not even my name. Really?? When can I do it?... Continue Reading

Contact Scheduler or Someone else re: Overpayment

Just wondering who would be the appropriate person. This is the first time it has happened to me in all my years of MSing. I have a good relationship with one scheduler at this MSC and she schedules me for everything at this MSC. So not sure if I should... Continue Reading

Schedulers waiting for a better offer.

Just curious-has anyone applied for several shops and while waiting, over the course of several days, watch the shops disappear from the board. I requested 3 of the same type shop. Later that day I got a "sorry the shop was assigned to another shopper" e-mail, which left... Continue Reading scheduler

Not in love with a new scheduler on a restaurant shop I like. Blah I hate when I have a good relationship with a scheduler and then this happens....... Continue Reading

Bat**** crazy scheduler

There is one MSC that I work for that has the craziest scheduler on the planet, and it's honestly an amazement to me that she still has a job. I sent her a message that said, "I just realized the Pizza Luche I'm at isn't technically Lyndale. Is there a... Continue Reading

Troy Dolan scheduler won't get back to me...

Anyone know how to get in touch with of Sherri Pope at CTCSS? I've written her a couple of emails about a shop, and she hasn't replied. Thank you in advance!!!... Continue Reading

Maritz procedure for scheduling shops?

I signed up for Maritz a few days ago. Got all the paperwork completed after being accepted as a shopper. This morning I received e-mail advising me of available shops in my area. Went to their website and looked through the list and picked a couple. Thought I was self... Continue Reading

Kern Scheduling

Anyone had problems with Kern not paying correctly? I did a quick shop, with bonus, and never got the bonus. It's be 3 months now and they won't even respond except to tell me that I have to contact Kineses for payment, not them. Sounds a bit... Continue Reading

Scheduling more than a month in advance...can it be done?

I have a small weekend trip out of town coming up mid-September. Have any of you had luck emailing schedulers about hotel or dining visits this far in the future or would I be wasting my time? I'm just so excited I can't help but want to plan... Continue Reading

Summit Scheduling

I had an issue with a scheduler for Summit Scheduling who was scheduling amusement parks for Confero. I asked for a specific date, and got an email saying it was mine. So far so good. It was weeks away, so I just put it in my calendar.... Continue Reading

Ironic message from scheduler

So I received an email from a scheduler a few days ago that read "only apply if your the best at what you do". Maybe it's just the fact that I minored in English in college, but what an ironic display of improper grammar???? Apparently "you're" not the best... Continue Reading

Dear Reality Based & Summit Scheduling:

:)... Continue Reading

TrendSource Changing Schedulers?

It seems like every time I build up a rapport with the scheduler for my favorite Trendsource client, the scheduler changes with no notice or explanation. Anyone else? Is this normal - for them or in general? Does this bother anyone else?... Continue Reading

Schedulers who don't believe me drive me crazy!

I'm going to do a shop I've never done before, and it's got a lot of places to check. I read the Guidelines, which includes the target's website. The website had a lot of outdated information, so I called the location and got up-to-date information. I ended up with several... Continue Reading


This is not my first complaint, however, it will be my last. I am doing work in a mall in my town today, and they had a job with a cell provider, so I apply...last day to do it today. I check and it is still pending, I applied... Continue Reading

Which MSC's use outside scheduling companies?

Just curious, which MSC's use outside scheduling companies, and is there some quick way to find this out on my own? I have run across a few companies that use KSS and one that uses Summit - just wondering if there is a way I can find out who... Continue Reading

How about kudos for great schedulers?

I know I have been rough on some schedulers in the past, so, I feel I am also obligated to give an acknowledgement of great work to a scheduler from Bestmark. She called me last night. Even though I turned down everything she offered me, she still took the time... Continue Reading

Ho Hum, some schedulers

Well, I get an urgent email for 5 phone jobs in CO, I'm in CA. I write back and say for 12.00, even if get all five jobs, the airfare wouldn't make this feasible. I get a return email saying, "Would you be interested in doing one in Studio... Continue Reading

One independent scheduler has been driving me crazy.


Another Note to Schedulers...ugh...

I know that schedulers have a demanding job and have to keep track of a ridiculous amount of information. However, a simple email requesting information about a shop does not mean you can instantly assign the shop. I have had three different schedulers assign me shops after I... Continue Reading

Question for Schedulers

What is the craziest excuse you have heard from a shopper for cancelling a shop?... Continue Reading

Scheduling services

I got an email from this company. I don't remember signing up with them, but in the beginnign I signed up for so many and never bookmarked them. They sent me the availability of jewelry shops in my area. The client is the same (other city though) that I shopped... Continue Reading

En Masse Schedulers

I find myself getting requests from schedulers attempting to fill jobs in MANY other states. As a former editor and account exec. for an MS Company, in my opinion, this is just 'laziness' on the part of the scheduler. I continually get requests - even at the beginning... Continue Reading

An open letter to most MSC's & Schedulers (Venting)

I understand a lot of you have shops that are close to or past the deadline and I would love to help you out with these shops, however, when the specified shop is nearly 200 miles round trip from me, don't insult me by e-mailing me personally and offering me... Continue Reading

RSG - Scheduling Time Lapse?

I applied for three shops with Research Services Group for the same project as soon as they were posted last night to be completed between the 10th (yesterday) and the 13th. One was accepted this morning, one late afternoon, and the other one is still pending. Hoping to... Continue Reading


I emailed a scheduler to ask to reschedule a shop. I had picked the date on May 31 for June 12. I asked to have it rescheduled for the 11th. The scheduler made the change, but then asked if there was a particular reason why I needed... Continue Reading

Schedulers without a business email address

Lately I have received several emails from different MSCs (none which I have worked with) with schedulers who have yahoo, hotmail or gmail email addresses to respond to. I don't know why, but I would think they would have a business email address at the MSC. Am I wrong or... Continue Reading

Schedulers don't return emails and no phone number to contact them directly !

Ahhhh I'm sooooooo tired of that ! when you call their phone, the automatic message says : '' if you are shopper email us to : XXXXX " , OK, but why it took you 3 days or more to answer than when you ask to send the report not... Continue Reading

I love routines & schedulers

OK, just want to put on my Happy Face for a while. I have a favorite MSC that has awesome paying sales audit shops. I have a great relationship with the scheduler. I just got 5 for my coming business trip. I expect another 5 once I'm back in town. That's a great paying... Continue Reading

More Scheduling Mishaps

I tried to self-assign a bonused shop this morning (5/24) and this is what I got: Your date needs to fall between today and 05-24-13 and not be 05-24-2013. Please try again. Then yesterday I was trying to sign up for something, but it wasn't MS-ing.....anyway, it told me that my last... Continue Reading

Intellishop scheduler

So I completed a shop for intellishop which stated I could pick my meal. I chose to go during the lunch period. I go to do the report and it only gives me the option to select breakfast. I look back at my shop log and sure enough I can shop... Continue Reading

Does it do any good to write the scheduler?

I sent an e-mail this morning asking if she could furnish any guidance as to why I wasn't chosen to do a couple of shops in my area. Without giving away many details these were shops I completed with a good score in the past. I made sure I was... Continue Reading

Maritz Scheduling

I requested some gas station shops from Maritz on Friday morning 7am'ish). I still haven't heard back from them. Is this normal? This is the first time I would be shopping for them too.... Continue Reading

Question for schedulers

I am interested in hearing from our schedulers on this board. How many emails do you get in a day and how swamped are you? I've sent "911" emails on occasion to a few different schedulers and only one has ever responded within a few hours. Usually, the response rate is 48... Continue Reading

Not knocking my scheduler, but...

I received the following email twice today... We are currently approving $3 extra pay (PAD) for the project below. If you can be in the delivery area for the location below please request the project via the link below, or reply to let me know when you can complete it. *Please... Continue Reading

Rescheduling on CoRI?

I'm scheduled for a shop tomorrow that I'd REALLY like to move to another day. I don't see any way to do it other than canceling the shop and trying to re-book it. Am I overlooking something? I could swear I rescheduled something with them before but... Continue Reading

Deceitful scheduler practices

One practice that needs to end is schedulers advertising reimbursement as compensation, which is a practice that is prevalent for restaurant shops. I can't count how many times that I have viewed in emails or on job boards what appears to be a well-compensated shop, only to find that... Continue Reading

ICCDS Scheduling issue

I had two shops scheduled for today and unfortunately my oldest son decided to fall and hit his head. He has a bump the size of a softball and the doc says he needs to be watched closely. Hubby is out of town til tonight. I have emailed Claudia at... Continue Reading

GFK Schedulers

I scheduled my first shop with GFK for tomorrow. Something came up that I won't be able to complete the shop. I have emailed the scheduler 3 times over the past 3 days and have received no response. I was trying to give them a heads up so that they... Continue Reading


How do you get the schedulers to contact you? I had one contact me they had a shop in the area they needed in the next two days. It was my first with the company. There was no pay, just reimbursement for a nice lunch. I... Continue Reading

Scheduler changed shop fee after accepting shop

Several days ago I was offered x amount of dollars to do a new car shop. Have never done one as I have read all of the horror stories on the forum but decided to do this one for the bonused money. After receiving my acceptance email I... Continue Reading

Hello New Scheduler Here

Hello, I am a scheduler with Coast to Coast Scheduling Services. I also love to coupon.... Continue Reading

Anyone upset when schedulers disappear?

I lost two of my favourite schedulers this week. The ones I contacted on a regular bases, laughed with, and received a lot of work from. I have no idea what happened. Now I have to establish a new connection with both companies.... Continue Reading

Lowe's Scheduling

I just got off the phone with my scheduler for these shops. Even though I was unable to self assign one of them, she was able to assign it to me. She said she has been having to do this quite a lot since the new program began.... Continue Reading

Purchase & Return- get the problem schedulers?

Age old topic but schedulers (And I know you did not write the rules) BUT just this am I see three shops, three companies same mall, three doors apart literally all purchase and return. No extra $ for a return and all super small stores. Instant problem of never shopping... Continue Reading

Spot Check Services - need a scheduler

Hi everyone My regular scheduler is on vacation and is only checking email infrequently. I need to contact her or another scheduler ASAP. If you know a scheduler other than Carole C, please let me know by PM or via this forum along with their contact info. Thanks... Continue Reading

scheduler position email

So those wanting to be a scheduler the theme park one has an opening..... check your emails.... but at the bottom will give you a great idea of how underpriced these positions are! To be answering emails 6 - 8 times a day and available 8 am to 9 pm... Continue Reading

Trying to find schedulers who may have moved on to another company

Anyone else gets sad when one of their favorite schedulers stops working for a company? I'm glad when I find one of those schedulers working for another company. However, I sometimes have no idea where a scheduler went or if he/she is still in the industry.... Continue Reading

Private Eyes Scheduling

I just received a weird email from Private Eyes. The subject says they need shoppers ASAP. The body is just the schedulers signature (twice) which includes a link to Shadow Shopper. Did anybody (everybody?) else get this? I can't figure out if it is a mistake or spam.... Continue Reading

New Scheduler!

Hi everyone! I'm new to the scheduling game, and to this forum. Actually make that forums in general. I would love any advice you can give me! I don't want to be one of the schedulers who does the things you guys hate (like use the words FUN and EASY,... Continue Reading

Scheduler issuing incorrect citations

I've only been mystery shopping for a few months. I like the extra cash and being able to try new product I wouldn't otherwise look at. I have had great schedulers up until now who understood when I needed to change a date or cancel a shop, especially... Continue Reading

Truth in (Scheduler) Advertising?

Ladies and Gentlemen of the Shopping persuasion: I am wondering if there is anything I can/should do about a recent trend I have noticed from an independent scheduler. There are shops for a certain flapping piece of chicken anatomy (hopefully "formerly flapping" by the time we get to it!) that... Continue Reading

Becoming Scheduler/Editor

I have been secret shopping on and off since 2007. I think that my mom would be a great editor for a company, I know some are freelance and some are actual employees, but most can work from their homes. Does anyone know of a company that you can work... Continue Reading

Summit Scheduling.....

anybody have "communication" issues with them?... Continue Reading

Who's scheduling tax refund shops ?

Does anyone know who is scheduling tax shops this years ? I have seen MF post a few, but am trying to stay away from them for these types of shops. There must be a few others that ave the RAL accounts. Thanks for the help! Eric... Continue Reading

A Note to Schedulers

I have noticed several schedulers posting jobs that use terms like "fun" and "easy." I would like to ask them to stop doing this. What is fun or easy depends on the shopper, and these terms have been used to make a shop seem like it is less... Continue Reading

Scheduling Companies Vs. Mystery Shopping Companies

Posting this because of a recent thread on the board, which brought to mind other problems people have shared. For the benefit of newer shoppers, I just want to point out that many companies use outside schedulers, however, sometimes it's more obvious than others. If you have a... Continue Reading

A scheduler made me feel pretty special tonight.

So, I asked no too long ago about Apollo Stratmar and very few of you knew about that company and perhaps that's indicative of their rather strange behaviour. I was always totally happy with them but I could tell something odd was happening behind the scenes. I won't say why... Continue Reading

I'm confused about schedulers who want me to sign up with other companies

Hi All, Could someoone explain why there seems to be a lot of emails from one company giving out other company websites and asking me to join those companies and apply for their openings? What's the deal?... Continue Reading


Sometimes I wish that I had not found the reschedule button.... Continue Reading

A scheduler was upset that I refused to do a few instore telephone shops for $10

A scheduler was upset that I refused to do a few instore telephone shops 12-17 miles away for $10. I explained that my time, driving back and forth, time in the shop, time filling out the reports, and gas was worth more than $10. She basically said $10 was plenty.... Continue Reading

Scheduling Shops

I was wondering how you typically schedule shops. Do you wait for schedulers to contact you? Wait for emails from the msc or do you go online and grab them? If you are working for 50+ companies, it doesn't really seem practical to check online for the jobs. At the... Continue Reading

shops that schedulers have s hard time filling.

I will admit that there are at least 2 companies that I have said I will stop shopping for because of the editors. 1. The first one wrote back asking me to answer questions that weren't on the form or instructions. Well I got a call from them asking me... Continue Reading

bad scheduling, has this happened to you?

Hi there, Yesterday was a bad day shopping... I was ready to go out the door, and I couldn't get on a site to download the paperwork, so I send the scheduler a request to get my account corrected so I could get online later. Well, bless her heart, she... Continue Reading

Can anyone tell me about Summit Scheduling??

Can someone please tell me about this MSC? My application was just accepted from them. But, just like every other MSC, I don't want to schedule any shops with them until I find out if they pay on time, how the reports are....etc. Can anyone give me some insight... Continue Reading

SCHEDULERS: Your pet peeves about shoppers

Just thought it would be fair for schedulers to let off some steam about their own pet peeves about us....... Continue Reading

Perhaps some schedulers should be shopped....!!!!

I just received one of the most rude calls I have ever encountered. A scheduler from a LARGE marketing company who I have done many assignments for just called and asked me if I would do one of those TV Health assessments in a doctors office. I have... Continue Reading

How do you get a Marketforce scheduler off the phone??

So, here's my dilemma. I've received a couple calls from MF lately and I've been absolutely unable to get them off the phone without just hanging up on them! What happens is that I decline the glorious $5 shop they're offering me, and they say "Well, let me look at... Continue Reading

Schedulers Need To Pay Attention To Their Own Recruitment Ads

Edited to remove my post that some have found offensive and that might have caused embarrassment, anger, or hurt feelings. It was not my intention. I have no animosity toward or problems with A Closer Look or anyone who works for or with them.... Continue Reading

Scheduler emails me with needs help urgent.

Has this happened to anyone? I was at my computer and got an urgent message and it was address Dear Savana it mentioned that because I have a high score with them would I please help out. Well it was a reimbursement shop only, but, oh well I... Continue Reading

Informa Research Services Scheduler

Hello all! My name is Dylan and I'm a scheduler for Informa Research Services Mystery Shopping. Our specialty is financial institutions such as banks and credit unions. I've done editing, scheduling, project management, and I've dealt a bit in client relations and accounting. We've been referring to this forum for quite some... Continue Reading

Scheduler asking for favors

I was just wondering if any of you have experienced this: Schedulers call us to ask for favors and offer to waive the time requirement rotation in order to have the specific shop performed before the end of the period. We accommodate this request and then next month we really... Continue Reading

Things that Schedulers say that make you say "Huh???"

For today's afternoon adventure, I emailed a scheduler about a question within the shop guidelines that I needed clarification on. I had read the guidelines several times in order to make sense of it. My question was brief and to the point of one guideline condition. I get an email... Continue Reading

Kern Scheduling emails threats to shoppers

I just had a flurry of emails with a scheduler at Kern Scheduling. He sent me an email on the day of a shop I was doing, threatening to issue a flake citation if I did not complete the assignment I had requested. At first, I did not think about... Continue Reading

Reaching out directly to schedulers - weird, works, or "can't hurt"?

There a few companies I've been signed up with for a while, most of which I've successfully completed multiple shops. There are some clients that either seem to be snatched up in the blink of an eye, or don't seem to hit the job board very often. I've wondered... Continue Reading

Input Needed From Schedulers.

Sometimes, too much time elapses between the application and the award process. I know that schedulers have a very hard job with many variables in awarding assignments, but when a reasonable amount of time passes and I have to move on to a "sure thing", how understanding are the schedulers... Continue Reading

How May Independent Schedulers Build Their Databases Legally?

I would love to hear from independent schedulers (past or present) and MSC owners/representatives, please. Thank you in advance.... Continue Reading

SHOPPERS BEWARE of BRG & Summit Scheduling

The following is the last letter sent to a scheduler at Summit Scheduling after they refused to compensate me for a shop performed for BRG. Ms. Summit Scheduler: Please be aware that my stance has not changed regarding this matter nor did the error and subsequent modification of the assignment, by your... Continue Reading

summit scheduling shipping shop?

Hi everyone - I received info on this shop yeseterday. It just reeks of scam. Have any of you done one of these and found it to be legit? thanks! Laurie t. Greetings Shoppers! Bare International has some great shipping shops in your area, all packages will be sent to pre-determined food... Continue Reading

CORI Schedulers

Does anybody else find that many of them seem irritable and unfriendly? They seldom work with me to resolve a problem the very few times that I ever have a problem on one of their shops. Recently I couldn't perform a shop due to a sudden illness, so... Continue Reading

Schedulers or former schedulers - please reply

We all understand that scheduling is a difficult task. Any good shopper, completes 99% of the assigned shops on time have have deemed themselves reliable. For those shoppers, when an unforeseen situation arises and they have a conflict, I would expect they would contact the scheduler ASAP to notify them... Continue Reading

Meeting schedulers

Has anyone been required to meet a scheduler face to face prior to being accepted as a shopper?... Continue Reading

Indepedent Schedulers/Scheduling Services

What are your thoughts on independent schedulers or scheduling services? For example, What/whom do you like? Dislike? Why? What, if any, ethical obligations do you think outside schedulers have? Thanks.... Continue Reading

Focus on Service - are they still scheduling shops?

I sure am going to miss this company. They are not scheduling my favorite steakhouse anymore. :(... Continue Reading

Schedulers (If I could hit the thumbs up button, I would)

So, I've taken a portion of this week (it's been a partial vacation for me) and devoted it to signing up with some MSCs that I'd never signed up with. One of those MSCs, based upon suggestions from the board, was Shoppers' Critique. It wasn't a day or two after... Continue Reading

Who are your Best Schedulers?

Sheralee Ronan - Monterrey Scheduling and Mystery Shopping Canada and Russ Courtney from IntelliShop They are helpful, kind, prompt and they are the best! Thank you!... Continue Reading

Maybe we should give editors and schedulers a break....

I am going to be put on the chopping block for this post, but feel the need to throw out the opinion, so here goes. In the scheme of the whole mystery shopping business, we as mystery shoppers are the golden link. Schedulers work to get jobs assigned, which... Continue Reading

Scheduler withheld info

Hypothetical situation based on something that just happend. You have a regular shop that you've been doing and you know it like the back of your hand. A scheduler calls you in the evening and asks you if you would please cover 3 shops for her (1 the next morning,... Continue Reading

Best Scheduler

Had to give a thumbs up kudo to Matt at Mercantile.....did my bar audit, and newer requirement is to get pic's of front and left and right bldg ....ooops, forgot. He let it go with easy warning and a thank you for all your years of hard work, thanks... Continue Reading

Gotta love those scheduler typos...

Just got this email, with the titled requesting: "emales between the ages of 21-38 wanted!" Wow, "emales"!! There are so many times I wished I had one of those. Do they do the dishes, too?... Continue Reading

How do you get to know schedulers?

I've read posts about people having their favorite schedulers, or schedulers that contact them on a regular basis. I've only done about 10 shops for different companies but I don't think I've ever gotten a "personal" email from one and never got a phone call.... Continue Reading

Schedulers that make you feel loved and appreciated {Insert sarcastic tone}

So talking to a scheduler who is probably half way around the world for the third time this week. He asks me about doing more of a project which requires a shipment to my house and when I mention that it hasn't arrived yet, he asks me for my... Continue Reading

Schedulers vs. Editors

I am starting to think that schedulers and editors are working against each other, and it is beginning to get frustrating. Schedulers will work very hard to establish great relationships, reward good shopper behavior, and remember who went out of their way for them. Editors, in turn, seem to want... Continue Reading

Malicious scheduler

Well my fellow shoppers this really happened. I was doing a business verification shop for that company we all know so well famous for its EIN requirements and dollar shops need I say more. I called the client as is normal procedure and scheduled my appointment. The gods were against... Continue Reading

Star scheduling

I just received an e-mail from this company, for an apartment shop I did on 10/27/2011, taht I never got paid for. It was assigned to me through, Kern/Steadfact. They want me submit an invoice, for payment. Geesh, only 9 months late. Does anyone know what's giong on with them?... Continue Reading

Freeman Group/Private Eyes Scheduling

Anyone that has done a mystery shopping job for Freeman Group knows they are not getting paid. Some of these jobs are expensive motel shops. Private Eyes Scheduling is recruiting shoppers to complete jobs for Freeman Group, knowing FULL WELL the shopper will not be paid. SHAME... Continue Reading

Do you believe schedulers?

When they tell you something not in the guidelines or contradictory to the guidelines? I follow the scheduler's directions as long as I have it in writing, but it always makes me nervous. Today I had a scheduler tell me something contradictory to the guidelines (she said it was OK to... Continue Reading

Permanent Position as Editor or Scheduler

I love mystery shopping (truly, I do!), but I am leaning more towards becoming either an editor or scheduler. Does anyone have expertise in this arena? I have seen a few postings here and there on this forum related to this, but nothing centralized and specific. My 'real job' is... Continue Reading

POLL: Scheduling - **RESULTS**!! (First Post Edited)

Howdy!! Here are the Results of the Poll that I asked of y'all. I left the original post at the bottom: SHOPPER SURVEY (Informal Forum & Survey Monkey Poll) July 10 – July 12, 2012 SURVEY QUESTION: Of the list below - please indicate what your TOP THREE (3) negative interactions are regarding Mystery... Continue Reading

Anyone thinking of being an editor or scheduler?

Just curious if any of you have ever thought of being a scheduler or editor? If you have and/or are, what are your thoughts on adding this different layer to your mystery shopping career?... Continue Reading

Scheduler or scam?

Hi there, I received an email today and it just seemed very odd, I have not ever applied with this company. I have received emails from unknown schedulers before when they had jobs in my area, INVITING me to sign on with their company. I assume they have found me through... Continue Reading

Is anyone acquainted with Professional Scheduling Services?

I received an email this morning from them thanking me for signing up with them, which I don't remember doing, and wanting me to click on a link to let them know if I wanted to join their mailing list. I Googled them and went into the website but... Continue Reading

schedulers notice abut weather

Open notice schedulers.....many shoppers are without power and it might be kindness to double check a shopper for a missed shop instead of presuming they flaked on you. Even power for a cell phone charge is hard. We will be without until at least Wednesday. Many stores are also affected... Continue Reading

GFK new scheduler is weird!

I did few shops for them without any bonuses, as I was a newbie. Then I soon realised that the shops I had completed were being offered a bonus of $25+!! They did not give me any bonus though. Now I wait till they offer bonuses, and then take it.(because... Continue Reading

CORI and rescheduling

I havn't had to do this before, and have 79 shops under my belt with CORI. I have to reschedule my two for tonight, and don't know if they will really tank my rating, or are they okay with this if it doesn't happen often? thanks, Carol... Continue Reading

CRI Scheduling

I just recently signed up for CRI. If you book a shop what window are you given to do the shop. Do you get so long from booking the shop or as long as its done prior to the due date. Also is it better to wait or book soon,... Continue Reading

Bad Communication Between Schedulers and Editors

Warning: I am about to vent. I was scheduled to perform a shop last Monday. It was supposed to be performed AFTER 3pm. I ended up with a scheduling conflict due to my "regular" job so I contacted my scheduler who happens to work for a... Continue Reading

BLDS Schedulers

Has anyone shopped for this company? When I log in I just get my profile with no other options other than to log out. Going thru my list of pending companies to apply and wonder if I should dump this.... Continue Reading

Good Golly Miss Molly and WOW-a show of appreciation from a Scheduler-Editor

Would you believe I arrived home this evening to find an unexpected Fed Ex envelope at my door. I looked at the sender's address and it was one of the MSC's I worked for last month, and who paid in way less than 30 days. Good Golly Ms. Molly. ... Continue Reading

Scheduler vs. Account manager

Are a scheduler and an Account manager the same position?... Continue Reading

Phone Calls From Schedulers

How often do schedulers call people vs. just emailing? When I started signing up for all of these MSCs I feared my phone ringing off the hook so I used a phone number at work that has voice mail but never gets answered. I've only had two companies call so... Continue Reading

Restaurant Shops & Scheduling Jobs - Canada

Hi Everyone :) Which companies do mystery shopping for restaurants such as Montana's, Kelsey's, Swiss Chalet, etc? I'm also wondering how one would go about getting a scheduling position? Thanks alot, I would appreciate any information!... Continue Reading

No response from scheduler?

I went onto a company's job board, and the jobs are listed without the names of the client or much detail about the shop, not even an address, so it's hard to tell what kind of shop it is other than that it's a restaurant. I wanted to find out... Continue Reading

From nothing to overload - How do you deal with unexpected scheduling/schedulers??

Here is my predicament for the day that I anxiously await your advice on....I am sure just like many of you, I apply for many shops that I am never granted. While somewhat annoying to be in limbo, it has only presented a problem a handful of times in... Continue Reading

Scheduler's Forum

LOL at control freaks. One of the most recent posts on the schedulers' forum on the V-God site is entitled, "Do not tell shoppers this forum exists. " Oops, was I not supposed to mention that?... Continue Reading

Has anyone ever been a scheduler or wanted to be a Mystery Shopping scheduler?

During the past 10 years working on and off as a Mystery Shopper, I've often thought about applying to be a Scheduler. When I go through these phases (usually after coming home drenched with sweat from working a short 'shop'n'go" MS route where everything wrong that could possibly happen... Continue Reading

Quality Scheduling Group LLC

I got an email from this company offering a job. I don't see them listed as a member. Then again I don't see sassie or jobslinger on the members list either. Has anyone checked them out?... Continue Reading

Frustration that Schedulers can "forget" but Shoppers better not!

This is a rant: Last month I was awarded a hotel shop, however when I immediately tried to make a reservation, it was booked for the weekend I was assigned. I let the scheduler know and she said she would have to find someone else who was able... Continue Reading

MFI schedulers?

Does MFI still have a 4-shop per day limit? There is a cluster of about a dozen of shops in route that would take me about two hours from home. These used to be shopped by four different companies but MFI currently has them all. I have a collection of... Continue Reading

Discussions of Schedulers

I have gotten shops with Libby before, so she must have switched to scheduling out of the country. (Source). October 19, 2017

The QSR suggested maybe I should contact the scheduler to reschedule the assignment. (Source). October 19, 2017

*UPDATE* I did what sassymmmm suggested and sent an email explaining what happened to the scheduler and here's the reply I received, "No you did the right thing. (Source). October 19, 2017

OP, there are blacklisted mystery shoppers. They are the type who shop lift, or use fake IDs, or have committed other crimes against humanity...err...schedulers. (Source). October 19, 2017

Texting with a scheduler, I say something like, "Maybe next week. (Source). October 19, 2017

Other than the timing questions, they are all yes/no or multiple choice. NO NARRATIVE unless you have a catastrophic failure or you think the schedulers should know about something that happened during the shop. (Source). October 19, 2017

Lots of times shop requirements don't make sense based on the actual situation. The only thing you can do is contact your scheduler and explain the situation. (Source). October 19, 2017

I lived and encourage you to consider this if desperate, have eaten Wheaties for breakfast, or can push hard for a short spurt to help out a scheduler. (Source). October 19, 2017

We should encourage people like Steve and current schedulers to input more. (Source). October 18, 2017

I saw the same post by the STN scheduler. (Source). October 18, 2017