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Justifying NO answers?

July 05, 2014 11:42AM
Does anyone have a creative way to justify self-explanatory no answers grinning smiley? I got a follow-up email for a shop and left one no answer unjustified. They asked if they offered the company credit card at any time during the shop, No. So, I put in my standard "no one offered the credit card" line and moved on.
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July 05, 2014 12:30PM
I think they just want to make sure you really meant no, so I just repeat the comment - as you did in your update.

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Thanks to all the forum members!
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July 05, 2014 01:00PM
If I scroll down the wrong way, sometimes my computer changes my answers, then when I can't submit, I wonder why they think I have "that" answer. Then I see that is really what it says. I have to be careful in getting away from certain sections of the questionnaires.
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July 05, 2014 01:00PM
Because the questions are mainly structured so that a "no" answer means that the sales agent missed a vital "mar,k" requiring an explanation is to make certain that you meant to answer "no." If answering "no" was as easy as saying "yes" a careless (or lazy, or curb-stoning) shopper could cost a target a bonus, a raise, or even the job. The requirement for an explanation is a little insurance for the target.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

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July 05, 2014 02:00PM
RIMS Wrote:
-------------------------------------------------------
> Does anyone have a creative way to justify
> self-explanatory no answers grinning smiley? I got a follow-up
> email for a shop and left one no answer
> unjustified. They asked if they offered the
> company credit card at any time during the shop,
> No. So, I put in my standard "no one offered the
> credit card" line and moved on.


My response is usually, "I was not offered the company credit card at any time during the shop"
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July 05, 2014 07:40PM
Yeah, just repeat and move on.


Also, make sure you double-check your answers as thoroughly as an SAT. I did a USPS shop where I clearly marked that there was nobody in the lobby, but when I turned it in the editor shot me an email to ask what the clerk in the lobby was doing as I hadn't marked anything. I had to explain to her that while I glanced over my answers before submitting, I must have missed that my arrow keys changed a "no" to a "yes." She fixed it and I still got paid, but a more careful look would have saved us both the hassle.
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July 05, 2014 09:24PM
Ok--it just seemed like a self explanatory answer but it sounds like you all do the same. I thought maybe I was missing something about the No answers grinning smiley.
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July 05, 2014 11:13PM
I had a stupid one the other day that I got marked down on because I had to explain it...and it wasn't a no answer, it was a YES! The question was something like, "Did employee ask you why you want to buy item, yes/no" I marked yes then got an e-mail from the proofreader requiring me to elaborate. I did and received one point off for the proofreader having to ask. Given that the report states to justify No answers, not Yes, I was a little ticked, but it doesn't change what I earn so I'm moving on.
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