How to be discreet...
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When I ask for a receipt, I say that I need it for my expense report.
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What you get by achieving your goals is not as important as what you become by achieving your goals. -Henry David Thoreau
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Real generosity is doing something nice for someone who will never find out. -Frank Clark
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What you get by achieving your goals is not as important as what you become by achieving your goals. -Henry David Thoreau
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Real generosity is doing something nice for someone who will never find out. -Frank Clark
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Yes, but you might say, "Could I get a receipt?"
Thanks for the laugh, I needed it today. Another one I shake my head on is "Please take several photos discreetly".
One shop I do I have to ask for a receipt for an item
under 50 cents. They insist that is what normal customers
do anyway.
Maybe on planet neutron but not here.
under 50 cents. They insist that is what normal customers
do anyway.
Maybe on planet neutron but not here.
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There are no stupid questions, but there are a lot of inquisitive idiots
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When you try to please everybody, you end up pleasing nobody
There are no stupid questions, but there are a lot of inquisitive idiots
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When you try to please everybody, you end up pleasing nobody
Haha - I asked for the receipt for my .89 cent soft drink then took a discreet pik of the homeless man asking me for change. Think that I am your mystery shopper??
If it's a credit card, I always ask for receipts now just for the fact I've experienced human mistakes and pure dishonesty from servers.
This past experience set me over the top: a bartender thought she was slick by adding a '0' to my $1 tip when I was out at the bars....
This past experience set me over the top: a bartender thought she was slick by adding a '0' to my $1 tip when I was out at the bars....
Shopping the Greater Denver Area, Colorado Springs and in-between in Colorado. 33 year old male and willing to travel!
I ask for a receipt on a $.23 item, mystery shopping or not. It all goes to my expense reports/budget.
Do a McDonalds shop and on the inside shop, there is a printer with the last five receipts still attached. After your not given your receipt, wait till the cashier goes to get your food and just lean in and take your receipt off the printer and pocket it when nobody is looking. I answered I needed to ask for the receipt on the survey.
Then have this visit turn into a kitchen problem with an almost six minute wait time to get the McGridle made. Somehow, I think the manager is going to be reviewing the video when he gets his report for this visit.
I don't think he will deny the timing is accurate, as I checked the "Other" box when asked what timing device used and put, "Hidden video device with embeded timing accurate to the second."
I can video record anything, as long as the audio is turned off. I'm practicing my video skills on every shop now from FF to the car wash. It is hard to keep the subject centered in the frame and stable.
Much harder than I thought.
Then have this visit turn into a kitchen problem with an almost six minute wait time to get the McGridle made. Somehow, I think the manager is going to be reviewing the video when he gets his report for this visit.
I don't think he will deny the timing is accurate, as I checked the "Other" box when asked what timing device used and put, "Hidden video device with embeded timing accurate to the second."
I can video record anything, as long as the audio is turned off. I'm practicing my video skills on every shop now from FF to the car wash. It is hard to keep the subject centered in the frame and stable.
Much harder than I thought.
Are you using a shirt-mounted button camera, Scanman? If not, how/where is your camera lens anchored? Maybe I can suggest a "fix" to your problem.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.
walesmaven Wrote:
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> Are you using a shirt-mounted button camera,
> Scanman? If not, how/where is your camera lens
> anchored? Maybe I can suggest a "fix" to your
> problem.
I appreciate your offer, yet I'm still experimenting with different placements. I'm not playing with the standard video equiptment, so I don't want to waste your time yet. I'm working with a much smaller footprint unit as I spoke about a while back. I am going to do some things on my own to get the location and lens stabilized before I discuss it much further.
Just using it to enhance my own observations for now and the timestamp turned on in the video makes timings a breeze. I dont wear a watch or even think about the time and it has made things so much easier. I just skip through the video and watch the plate being set down and report the exact time.
Also, descriptions are much more accurate than my memory. I try to remeber what someone looks like and write it in a report and then view the video and see how bad my memory really is.
I am seeing overnight shops and three digit priced dining now.
I must be doing something right.
Edited 1 time(s). Last edit at 10/22/2014 11:31PM by scanman1.
-------------------------------------------------------
> Are you using a shirt-mounted button camera,
> Scanman? If not, how/where is your camera lens
> anchored? Maybe I can suggest a "fix" to your
> problem.
I appreciate your offer, yet I'm still experimenting with different placements. I'm not playing with the standard video equiptment, so I don't want to waste your time yet. I'm working with a much smaller footprint unit as I spoke about a while back. I am going to do some things on my own to get the location and lens stabilized before I discuss it much further.
Just using it to enhance my own observations for now and the timestamp turned on in the video makes timings a breeze. I dont wear a watch or even think about the time and it has made things so much easier. I just skip through the video and watch the plate being set down and report the exact time.
Also, descriptions are much more accurate than my memory. I try to remeber what someone looks like and write it in a report and then view the video and see how bad my memory really is.
I am seeing overnight shops and three digit priced dining now.
I must be doing something right.
Edited 1 time(s). Last edit at 10/22/2014 11:31PM by scanman1.
In accounting you do not give a flying leap about people's anger at getting a receipt. Even if you do not mind paying, it could get you in trouble when an audit comes. Just ask for the receipt. When they ask why just respond with "why do you require this information?" Most clerks should leave you alone then. The expense report excuse is good.
Sandra P. Dunne
Phone Mystery Shopper
www.linkedin.com/in/sandrapdunne
Phone Mystery Shopper
www.linkedin.com/in/sandrapdunne
Why would you have to be "discreet" to ask for a receipt. I would think anyone would expect it. As a matter of fact, I would get upset if they refused to give me one !!!
i just pull a gun on the cashier and demand the receipt. i never have to throw a tantrum. j/k
I just did a McD shop and the manager was giving people order not saying anything at all, I did not get my soft drink, he spent 30 seconds or so talking to the cashier in some foreign language, then got me my coke. They question the editor had was why did you not get the cashiers name if she had a nametag?
I never have an issue with receipts at McD since it has your order number on it?
I never have an issue with receipts at McD since it has your order number on it?
Managers as servers/cashiers seem to be either the perfect employee when it comes to hitting all the stuff they are supposed to do or the worst. There does not often seem to be a middle ground when the manager takes care of me.
Why to we feel it's necessary to give a reason to ask for a receipt? I just say "May I have a receipt please?" No one has (as far as I know) given it a second thought. So we're weird and paper collectors, who cares. Some you think that we are the high point of a cashiers day. Get real.
Why don't you do it your way and let the rest of us do it ours? Do you think the cashier cares if we give a reason or not? If it doesn't matter to the cashier and we're more comfortable saying, "I need it for work" when asking for a receipt for an 89 cent soda, why does it bother you so much?
Get real yourself. No, we don't have to give a reason. But there's nothing wrong with giving a reason. Who are you to criticize?
Get real yourself. No, we don't have to give a reason. But there's nothing wrong with giving a reason. Who are you to criticize?
Time to build a bigger bridge.
The only time I get a comment from a cashier, is at gas stations, when I am there to do an audit. They guess right about 90% of the time. I never offer a reason, but if they press, I will state that it is for business and leave it at that.
It really is, none of the cashier's business as to why I require a receipt.
It really is, none of the cashier's business as to why I require a receipt.
I'm still fairly new at this, but I've never had a cashier ask why I wanted the receipt, and I've never offered a reason. I have had the cashier/owner laugh when I came back in the store with the LOA, and say, "So, that's why you wanted the receipt!"
Medowynd,
Maybe if you include in the "customer service" section of your report that the cashier badgered you after asking for a receipt, they'll stop doing so
Maybe if you include in the "customer service" section of your report that the cashier badgered you after asking for a receipt, they'll stop doing so
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