Just venting; you're welcome to ignore

Grrrr.

I'm just venting due to silly editor stuff. Here's my email back to the editor.


I have updated my report. However, I do not see anywhere where it explains that "All questions scored NO require supporting comments. Clearly explain all NO scores in the last section."

I quote below from the instructions on the last section. In my mind, "telling a story" does not involve explaining all "no" scored questions.


QUOTE: "The comments below must be a detailed step by step description of your entire experience from the time you enter the store until the time you leave. Pretend that there are no questions on the form and you are telling a story. Start your comments from when you first entered the store. Tell us how you were greeted, what you were told, what you asked about, how your transaction was completed and everything that happened until you left the store. Describe your experience as detailed as possible. The description should be at least 10 sentences!"

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Mike T
Looking for shops in Western Canada

"Life is good because the alternative is forever "

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Sometimes they thrive on redundancy. They want a story, I give them a story that runs about 12 column inches.

Her Serene Majesty, Cettie - Goat Queen of Zoltar, Sublime Empress of Her Caprine Domain
I know it, Your Majesty. What was frustrating is that it did not ask me to explain all NO answers. The explanations of NO were in the comment boxes below each section. It asked me to give a story of the visit, which I did. Then they wanted another explanation of all NO answers.

gyaaag

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Mike T
Looking for shops in Western Canada

"Life is good because the alternative is forever "
Yeah that would make me upset too :/

Silver Certified ~ Shopping all of Toronto and beyond
Arrgh! I'm frustrated with you.

There are two types of people in this world: Those who can extrapolate from incomplete data.
LOL Allow me to rephrase my last post: "I'm frustrated right along with you." (Not at you.)

\_('o')_/ What was I thinking? :facepalm:

There are two types of people in this world: Those who can extrapolate from incomplete data.
My problem with narratives?, is how much they need me to blather on points already covered. Yeah, I get it. The company wants me to restate it in case I missed something. Don't miss not being thanked or the employee chewing on their cud.

But honestly, if I'm not allowed to tell you race, physical build and eye colors? What am I'm allowed to say when describing an employee? Yeah, I'm supposed to say she's missing most of her teeth. That paints a pretty picture. Sadly, I shop a store and she is missing most of her teeth. I'll gladly shop her store every day of the week, because she does her job.

Live your life in such a way that when your feet hit the floor in the morning; the devil shudders...And yells OH #%*+! SHE'S AWAKE!
I wonder if the editor works for another company as well and has instructions mixed.

Evaluating and mailing packages since 1994
I think I know who you are talking about and I agree. Just had to add two sentences in the narrative that they didn't do this and didn't do that. The narrative is supposed to be about what happened, not about what didn't happen. LOL Every time I do that shop I say I am not going to do it again. However, I love the store and cave in every time.
"Please explain all no answers"

Q: Was the employee wearing a name tag?
A: No

Narrative: No, the employee was not wearing a name tag.

That one irks the hell outta me.

I want to write: She did not wear it on her smock, she did not have one in her sock. I did not see it here or there, could it have flown up in the air? Did she eat it with her pear? Oh me oh my oh where oh where? Perhaps I'll check her underwear.

There are two types of people in this world: Those who can extrapolate from incomplete data.
It could be worse as with Goodwin and Associates where you have to comment on every question plus Section narrative and then an overall narrative. Luckily they accept the following on the question comments:

It was. They did. They were. She/he did.

Shopping Western NY, Northeast and Central PA, and parts of Ohio and West Virginia. Have car will travel anywhere if the monies right.
What gets me when I do 10 shops in a day they want the same questions answered in the narrative but they want a different narrative for each shop.

I approached ______ the store was well lit with no lights burned out____ the displays were all clean and neat, as I approached the ____ they did nit make eye contact, the Associate was wearing their badge properly around their neck. There were _____ customers in the store and ___ customers in line. As I approached the Associate, they said did not say anything, they did not make eye contact they did not smile. I asked where do you have stuff for___ The associate pointed to a section of the wall and turned away. The associate did not, show me any additional items. try to upsell me, show me the features and benefits of the item. As I left the store the Associate did not provide any comment.

I am no longer doing the shops, I just don't see the benefit of doing a shop where more than half the questions are always no. The places are usually very busy and the cashiers are just trying to get all the customers thru the line. They want the same information but don't want the answer paragraph to read like a mad lib. I can make a lot more $$ and enjoy myself doing a bar shop where I can write about something worthwhile at least.
lol yesterday I was clearing out some old e-mails and came across one that I had written in reply to an editor. I hadn't completely addressed some of the questions.

I had replied something like - the associate did present the curtains to me and me that the curtains were room darkening; she also presented another set which she mentioned were ..... etc. I am not sure Why she told me these things; I assume she was trying to help me make a selection.

In another part of my e-mail I had more completely explained a No answer, and then I wrote - I really don't know why another person does or doesn't do something.

I only vaguely remember that report, that kept asking why and associate did or didn't do things. But I remembered how much that question bugged me.
Some of the narratives have gotten so representative that I can have a conversation with someone while typing the complete narrative. I then go back and change a word or two.

Just lost trying to find a fire pit in a concrete jungle wishing it was a wooded glen...

if it wasn't for bad luck, I would have no luck at all
I like the question what was memorable about the shop. I consider it to be an association test, they say black you say white. So the first thing that come to my mind about the shop. Huge tattoo, absent staff, no front teeth etc.. That is also the only question they have not asked for more information!
I was doing the narrative and since there was no place to explain my No answers, I added the explanation after the narrative.
I got a 9 for adding the explanation. I was told it was not necessary and it cluttered the report. They just wanted me to give a narrative.
It is so frustrating when I am instructed to write a detailed narrative, and when I do and try to submit it, I am told, for the first time, that the response is limited to 250 characters!

Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008
I had a good one yesterday. Instruction by the box said "minimum 250 characters." Well, I didn't count them. When I submitted it came back with: "Minimum required 150 characters. You only have 95."

So is the minimum 150 or 250? Make up your minds.

The other one I loved was where it wanted 5 to 7 sentences regarding our departure through the foyer to the front door.

What the hell is there worth saying about walking through a door?

Time to build a bigger bridge.
We walked. We talked. We laughed. We reached the door. We left. smiling smiley

(heart)

I intend to live forever. So far, so good.
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