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LFMF: Read the address and don't assume

November 25, 2014 08:56PM
I'm having a nice lunch of crow, with some herbs and humble pie for dessert.

I sign up for a shop listed at Deerfoot Mall..exactly walking distance from work. Nice score! I go down to the mall and low and behold, there is no ### store. Hmmm...I ask information and they tell me that store closed a couple of months ago.

Email to MSC: Hey, your information is wrong. No store at the location.

Email from MSC: Hmmm. Thanks. Client asked us if you could do the same store at another mall, Deerfoot Meadows, listed at the same address.

WTF? Same address?? I double check my shop. Sure enough, the address is for an address where Deerfoot Meadows is located. So the shop was for the ### store at Deerfoot Meadows, but had Deerfoot Mall written down (2 seperate malls, 17 km apart). Had I checked the address and not the mall name, I would have seen this last week when I scheduled the shop.

Sigh. My bad. MSC's bad. Everyone's oopsie on this.

Learn From My Fail: even if you know the name of the mall, check the address. We're all human.

Humble pie tastes great, BTW.

.
Mike T
Looking for shops in Western Canada

"Life is good because the alternative is forever "


Edited 1 time(s). Last edit at 11/25/2014 10:42PM by miketfse.
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November 26, 2014 05:58AM
I did a shop this week that the MS company said 2300 *** but the company's website said 2303***. Turns out the MS company was right and the retail business was so stupid they put the wrong address on their website. You can just guess how that shop turned out.
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November 26, 2014 04:26PM
I had to eat that same humble pie once. It's always a learning process.
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November 26, 2014 06:36PM
Yummy humble pie for Thanksgiving.
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November 28, 2014 10:17AM
Oh deer, I hope you had some whipped cream on your humble pie. It sure sounds good.
I recently started to do post office shops. On each shop they ask if I went to the address listed and want to know if that is the same address as is actually on the building I went to. I always say yes as there is no place where there are two post offices close to each other that I know of. So far I have done 5 p office shops and only one of the post offices had an address anywhere..that one was a plaque on the wall. In my city I have noticed that most places do not have an address posted. Sometimes when I am driving looking for a certain address when I am unsure which block it is on I drive blocks and blocks before seeing a bdlg with an address. Malls are even worse. The only place that has the space numbers is the directory which is in only one place in a large mall which I have to search for. I have even walked into stores to ask their space number and they often do not know.
So how do we make sure we are at the correct place? A mall near me has three sunglass huts in it. None of the shops has a number on it. At least one was on a different floor. I happened to get the correct one based on the information on the business card I got during the shop.
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November 28, 2014 04:08PM
The strangest experience I ever had:

I went to the Krispy Kreme in South Carolina and I drove up and noticed there were no cars in the parking lot. I got out and walked to the front door. Everything was inside, as I recall, except no customers or employees! I tried the door, but it was locked. I walked away, wondering how I was going to explain this? I walked back towards my car and another car honked at me, from across the street. He was pointing out his window to the NEW Krispy Kreme right across the street! I felt "silly" but appreciative.... I performed the shop and it was accepted, as the address was considered the same....

While I was inside, I asked another customer what was going on across the street with that Krispy Kreme? He said that building had been closed for YEARS but the owner wanted to keep it in pristine condition, as a city landmark. So, they opened a NEW one right across the street! Go figure...smiling smiley
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November 28, 2014 07:27PM
What really gets me is when we go to do a shop and find out the store has closed. I did a shop where the store had closed and all the windows were papered up. I took a picture of the closed store with the paper on the windows and sent them to the scheduler. I was pissed off because it was more than 30 minutes from where I live and I would have thought that the client would know when one of their stores had been closed. That same closed location was on the job board so many times, I had to wonder what the client was like to not update their own files. Needless to say, I didn't apply for any of the shops posted as I knew it was closed. I did feel bad for the unfortunate shopper that will apply for it and also waste their time!!
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November 28, 2014 07:29PM
Niclinblue, it's possible that it was a competitor shop in which case they would not know the location was closed. And it would show up repeatedly because the competition would have no way of knowing if it had opened.

.
Have PV-500 & willing to travel.
"Answers are easy. It's asking the right questions which is hard." (The Fourth Doctor, The Face of Evil, 1977)

"Somedays you're the pigeon, somedays you're the statue.” J. Andrew Taylor

"I have never met a man so ignorant that I couldn't learn something from him." Galileo Galilei
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