GNC Audit

Has anyone done one of these? It was brutal! Questionnaire was huge and I had to take a lot of pictures. Writing up the report, answering questions, re-sizing and posting pictures made me feel like I was back in college doing an all nighter! I hope it's accepted.

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I did not pass the screening questions, so it was removed from my list. Maybe it's a good thing.

I've had the displeasure of doing 3 of these over the years. They get more detailed and more difficult as the years pass. The last one was rejected, and I had spent approximately three hours on it. Beware!

I usually love audits. Please tell me more about GNC:

How many questions? Any narrative? Can we pre-set the image size before capturing images? Any comparison/contrast between this and other audits?

Nature does not hurry, yet everything is accomplished. - Lao-Tzu

I have done many of the GNC audits and love them

The only tough part (as always) is linking the photo to the right question. I love the picture taking aspect and took over 100 photos (they always seem to ask for more) and I just send them ALL of the pics!

It has been 2 years since I have done one. You "are" talking about the BEV sheet, the vitamin wall shots, the gondolas, markdowns, men's and women's vitamin walls, the entire store with a gazillion photos, right?

First time it took me 2 1/2 hours and I kept doing it and got it down to 45 minutes. One time they tried to bribe me with pizza! (we have to refuse any offers of foods, freebies, treats)....

I just did one of the GNC audits--the first time. It's still under QC review, so I don't know if it will be accepted or not. It took me about 2 1/2 hours. My biggest issue was figuring out what was "Non-Planogram" products--the photos on the guidelines were too poor to read the product names. The store I audited had almost everything perfect, but, (if I did it correctly) way too many non-planogram products, and those products were not on the bottom shelves. So my question is, how do you identify non-planogram items? I'd do more, since the narrative isn't difficult. Thanks!

@SunnyDays2 wrote:

One time they tried to bribe me with pizza! (we have to refuse any offers of foods, freebies, treats)....

Bribing you with a greasy pizza at a vitamin store? That made me laugh.

I have done many of the GNC audits over the years, and in response to the question worded "What could make this shop easier?" or whatever it is, I typed in report after report: "The plan-o-gram pictures are blurry and impossible to see detail. Please provide clearer pictures so we can submit more accurate reports." Glad to see my efforts have paid off....

The are two types of GNC audits.... the very complex one where you take about 80 photos, and the simpler one where you take about 10 pictures. Interestingly, they usually pay the same, and you don't know why type audit it is until you sign for the job. Both require printing about 40 pages

As long as the audits are good, they continue to get the smaller audit... when something goes wrong, then the long audit will shortly follow.

Edited 1 time(s). Last edit at 07/23/2015 03:47AM by Ms.Baker.

And... I don't resize my pics... I set the camera size before taking any shots.

Well, my shop was accepted, so I must have done the 'non-Planogram" OK. Sure wish they'd give us decent pictures in the write-up!

Yes, that's the one. It's still in QC. I wasn't too confident about it. I think it will be rejected. Doubt I will try another one again.

@Shop-et-al wrote:

I usually love audits. Please tell me more about GNC:

How many questions? Any narrative? Can we pre-set the image size before capturing images? Any comparison/contrast between this and other audits?

GNC will take about 3 hours. It has about 30 questions, but each question has multiple parts(a,b,c, etc). Yes there is narrative and you have to link pictures to questions. Says 45 pictures, I took about 70.

Sounds like they have gotten worse. I was able to do the onsite in 45 minutes to an hour. That was before the MSC lowered the fee and was still paying around $35 or so. After they dropped to $28, I gave them up.

Equal rights for others does not mean fewer rights for you. It's not pie.
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The shop was accepted! It's a miracle!

@LisaSTL wrote:

Sounds like they have gotten worse. I was able to do the onsite in 45 minutes to an hour. That was before the MSC lowered the fee and was still paying around $35 or so. After they dropped to $28, I gave them up.

Right. I believe I could knock out the short audits in under 20 minutes if the store was set up for easy viewing--which I had to explain and the QC folks were okay with. Even the longer audits only took me about 90 minutes.

If it took longer, well, it wasn't my fault that the gals at the counter would not stop conversing with me. Sigh.

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