A fight at the ice cream shop

I completed an ice cream shop tonight and I am not looking forward to filling out the report.

The cashier who approached me was covered in whipped cream and after I was served, the cashier, three other employees, and the manager all continued to engage in a major whipped cream battle out of customer's sight.

I heard shrieks from the back and cans spraying. A few times a couple girls walked over to the soft serve machine and went to the back with soft serve and I could hear the other girls yell and shout.

It was quite strange... The manager came out from the back and asked us how our ice cream was. She was also covered in whipped cream.

I don't even want to think about the mess they created. I did see the manager bring a mop and bucket to the back. I hope this location has cameras or else I don't know if anyone will believe me.

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Sounds like more of a "fight" than an actual fight to me.

There are reasons that a body stays in motion
At the moment only demons come to mind

Oh it was definitely a "fight." Just finished the report... I wonder what the editors will leave in...

I would love to be a fly on the wall if the editors leave it in and overhear what corporate has to say. I am always amused at the multiple gents burger shop that there are questions about whether employees are 'genuinely happy'. I suspect a certain amount of horseplay out of customer view is expected as 'team building' and your whipped cream "fight" may fall directly into that category. In a different day and age such behavior and waste would likely be subject to reprimands if not outright firings, but the world has changed and somehow employees are supposed to 'have fun' at work.

That is hilarious. I would love to have seen that one. Or better yet, grab a can o whipped cream and join in. Although that would have made the report that much harder to write.

There's a good sideline for the ice cream store. During cold months when business is slow they can charge $8 a can for a spray whipped cream fun fight in the back room. Changing room included and an extra $2 to use the shower room.

Speaking of whipped cream: One time I was in line at the grocery store, purchasing a can of whipped cream in the quick check lane. The cashier said, "Oh, whipped cream? I see you are going to have some fun tonight." I think my face turned 3 shades of red when everybody in the line chimed in and said, "Yeah. Your boyfriend is lucky you like to play with whipped cream." I said, "No. It's for Pina Coladas!" They all laughed. One said, "Yeah sure."

Totally unprofessional for an employee to come out to the front, where customers can see him or her, covered in whipped cream. Somebody needs their azzes fired. Fun is one thing, and it's great that employees who work together can have fun. But this is beyond the pale!

Would love to see the editor's face when this report is reviewed!

I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.

Sounds better than the fist-fight I witnessed between two EMPLOYEES at the Old County Buffet food bar. Wasn't shopping them that night, but I wished I was. Must have been over culinary differences.

Hmm. Whipped cream on clothing is a tasty, modest, washable mess. Whipped cream on the nekked should remain behind closed doors of the personal 'sugar shack'.

This sounds like messy fun.

Nature does not hurry, yet everything is accomplished. - Lao-Tzu

I would have photos of the employees and manager covered in whipped cream. I always have my camera rolling for those 10 minute shops. I have emailed attached bonus photos when something rare and amusing like that happens. Depending on the company, it will be forwarded to the client and they will really appreciate it. Then there are other companies that don't want anything but the metrics in the form and have an agenda to have great reports.

I'm finding that some customers want the truth. The good, bad and ugly. When shopping the same location a month later, the negative items are corrected.

Other companies want glowing reports and I don't understand why they even have a shopping program. The same problems are occurring with the same employees and no matter how many times it is reported, nothing changes. I could cut and paste from one report to another and even leave the names the same.

I didn't know how to go about taking pics of them without them noticing. It would have been nice to have though

I guess this begs the question: "Did anything unusual happen during your shop?"

@Flash wrote:

I would love to be a fly on the wall if the editors leave it in and overhear what corporate has to say. I am always amused at the multiple gents burger shop that there are questions about whether employees are 'genuinely happy'. I suspect a certain amount of horseplay out of customer view is expected as 'team building' and your whipped cream "fight" may fall directly into that category. In a different day and age such behavior and waste would likely be subject to reprimands if not outright firings, but the world has changed and somehow employees are supposed to 'have fun' at work.

I'm not so sure about that Flash... I guess it really depends on the company policies, but most medium to large companies discourage or outright disallow horseplay because:
a) it may create safety issues (someone slipping on the whipped cream and cracking their skull)
b) it may be considered harassment (besides of the obvious sexual connotations), as an employee that may not want to participate may be pressured into participating
c) as pointed out up there by many, is downright unprofessional (unless the shop was at a clown circus)

Having worked at several Fortune 500 companies I can say yes, there are team building exercises that are fun but avoid horseplay and any potential for disrespect.

How did other customers respond to the situation?

Nature does not hurry, yet everything is accomplished. - Lao-Tzu

I have also suffered through a lot of 'team building' "exercises" that were neither voluntary, safe nor respectful. It just all depends on who is making the rules and designing the program. My favorite memory is of a high level VP of a prestigious bank in a variant of 'capture the flag' who lunged towards me, tripped and ended up with my front teeth in the bridge of his nose. My teeth were fine but he bore a stylish pair of black eyes for a while.

Wow.

Makes me rethink the "I'm a lover, not a fighter" motto.

I don't think there are any Russians / And there ain't no Yanks
Just corporate criminals\ / Playin' with tanks

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A fight at the ice cream shop

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