I just completed my 5th shop with Ritter and never had a problem until now. The guidelines said on even months shop xxxxx and on odd months shop yyyyy; however, it was not clear to me what was meant by xxxxx. I thought it meant one thing and it meant something else.. My report was rejected and I will redo the shop for them on Friday. When I spoke to the scheduler and explained why I shopped it the way that I did she said that the way they wanted to shop it was inferred by the wording. What annoys me is that the shoppers are required to be specific. If I said that a certain meaning on my report was inferred they would reject the report. This is the first time that I have personally ran across this double standard and it is so annoying. Has anyone else ever had this type of issue with Ritter or any other MSC.
BTW: I replaced the actual wording in the guidelines with xxxxx and yyyyy so as not to give away the client.
DONT FORGET RITTER LIKES EVERYTHING TYPED IN ALL CAPS
= + = + = + = + = + = + = + = + = + = + = +
There are no stupid questions, but there are a lot of inquisitive idiots
==--==--==--==--==--==--==--==--==--==
When you try to please everybody, you end up pleasing nobody