Customer Impact

Does anyone know how long it takes for Customer Impact to actually assign a job after I select it. I signed up for one over 24 hours ago and have heard nothing.
Is this normal?

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It is not unusual. Some companies seem to leave all requesting shoppers in limbo until the shop has actually been performed acceptably so that they have 'backup shoppers'. I believe CI is a company that actually will send you an email after a couple of days that the job has been filled if it was not assigned to you.
I work for them and it usually takes a few days depending on the due date...if it's the upscale restaurant, it takes longer, depending on rotation, be patient, they will let you know, and they are a very worthwhile MSC...it will be removed from your site if you don't get it.

Live consciously....
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