I have had all sorts of baloney handed to me when doing revealed shops. I had a gas station in blatant violation of corporate policy trying to tell me that the Zoning Department required he provide the signage he displayed. I don't argue with the turkeys, I just report what I see and if there is a comments section report what baloney I was handed. It is up to corporate to tell the location to make a sandwich of it. When the manager needs to sign the report and refuses because I marked something I saw, I can only tell them it is what I saw and if it was okay with corporate last time, I feel sure it will be okay with them this time. Usually on these things if they refuse to sign there is an opportunity with the report to report manager refusal and then their behind is really in a sling.