I did my first ever cosmetic reset today. I did it all by myself. It was pretty easy once I figured out what I was doing, but man am I tired. I have always wondered what was so difficult about them that all the companies want you to be experienced to do them. I still haven't figured that out. It was time consuming,but it wasn't hard. I have another one to do.tomorrow. Now that I've done one it should go a little smoother. Now that I have "experience" maybe I can get more.
I am impressed. Once you know how to read a planogram the battle is half won.
Cosmetic resets are usually 4-5 people, removing 20 ft. of product and old labels, moving hooks, pulling and cleaning old shelving (unless new shelving is being used, then you unbox same), pulling discontinued /outdated stock, set to new, usually not quite right planogram (why is there always a beam or a pillar somewhere where it shouldn't be ?!?) new price labels, clean up and break down old packaging, take pictures, get signature. And then of course there is always the customer that wants her foundation which is buried somewhere in a tote to add to the fun.
If someone has cosmetic resets that aren't this huge, please pm me. I would sign up with this company in a heartbeat.
You have described this to a "T"!!! Perfect!!! I have done SO many of these....also, waiting
on labels to be printed, finding out some of the fixtures that are supposed to arrive with those
huge boxes are missing, not having enough hooks/pegs. Oh, and the latest with one particular Client?? Asking the company to require their Reps to do 20 feet of reset with 2--MAYBE 3--Reps and get it all done in 4 hours!! Ha ha ha ha ha ha ha!!!! No joke....one company I've done resets for now says that their Client wants more done in less time with less people!! Ain't gonna happen if they want it done right! Anyhow, I just pictured everything you described in my mind as though I were there doing it...great description Cindy!
Don't forget making sure that any product with SPF is not expired.
Yes Mr Manager expired SPF is a reason to damage a product..........if you sell product that is expired and the customer thinks they are getting sunscreen that is good and gets burned would you like to explain it to them? Ok, my conversation was not quite this direct but I got my point across
I like when you call ahead and verify the fixtures are there, have the name of who signed for it and when you arrive at the store the response you get is, "what fixture box".
How about working a set the season behind someone else that messed it all up - Yes I remember that 12 hour day! How anyone can just make adjustments to the POG and double up product because they are missing a fixture instead of doing it correctly I have no idea. I also don't know how that rep justified getting paid. I found one tag that day that was 4 years old!!!
On the other hand I really like cosmetic resets and seek them out. I completed two this week one of which was a 24ft set and did take the two of us 5 hours. The other one the store had tried to start and yes I had to fix problems and basically do it over - I wish they would have left it alone.
The one I did was 12ft. I also helped another lady. Hers was 20ft. Just the 2 of us. I got lucky. The end I started on,some of it didnt even move. It took us 5 hours. To me the worst part was putting the new price labels.
11.50 HR for the ones I just did. I know for some of y'all, that is probably pretty low, but here in my neck of woods, it is decent pay. Here jobs want to start you out at 8.00, if you're lucky you may find one for 9.
Wow, Pamala, you got lucky. I did several nail care resets earlier this year and they were a nightmare. We were removing the old wall, putting in new trays which had to be built, putting in new pegs, restocking the merchandise, etc. Most of the time we were understaffed. I had a 19 hour day and a 17 hour day. Most of the resets took more than 8 hours. I'm not sure what you were doing but I've never worked a cosmetics reset that went that smoothly.
> Wow, Pamala, you got lucky. I did several nail
> care resets earlier this year and they were a
> nightmare. We were removing the old wall, putting
> in new trays which had to be built, putting in new
> pegs, restocking the merchandise, etc. Most of
> the time we were understaffed. I had a 19 hour
> day and a 17 hour day. Most of the resets took
> more than 8 hours. I'm not sure what you were
> doing but I've never worked a cosmetics reset that
> went that smoothly.
Don't get me wrong. It wasn't smooth sailing, I had some problems. It just wasn't as hard as I expected. I just don't understand why companies aren't willing to train people on cosmetic resets. If no one is willing to train, how does one get experience? I didn't have to do all that you did except for restocking and putting in new trays. Most of it was just moving stuff around. I guess that makes a big difference. I have done a few more since then working on a team and I have learned a lot and of course I am still learning with each one I do.