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I see TY is kind of back

January 06, 2026 02:04AM
Got a list of CVS stores today, they also have Kroger but I don't feel like fighting for the money I need for Kroger.

I figured it would be nothing until before Easter if it came back at all. I assume some of you folks have heard from them as well.
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January 06, 2026 03:16AM
Yes I did, the email said only select CVS. One of which was my regular. On the job board all the Safeways in my area are listed. Two of which I completed every month, but never received an email for them.
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January 06, 2026 03:31AM
I did not get all of the CVS stores I was doing maybe half (I would have to look).
I only did one Kroger in my route and regretted it. They just take too long before you get to start working. There are about 40 in my area. Thinking of making an offer for all of them. Also think I will regret having to deal with multiple Kroger folks 40 times. No problem with them, but they are hourly and I am not.
If these were only prepaid cards, where you say hi and know where the product is.
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January 07, 2026 03:32PM
Hello and Happy New Year!

Yes, right after the big decision at the beginning of December, it appears they realized they need to provide in-store support for at least a sub-set of stores. As of now it's only select chains, but we're still getting small lists from additional chains to add to that, as recently as this morning.

It definitely won't be the whole universe of stores as they have made a fundamental shift in how they want to handle that, but the good news is as fast as they made one decision, they decided in-store service was important for a subset of stores so we're able to keep many of them.

I'd expect some more stores to keep getting added back, but the density of locations in specific areas certainly won't be the same. As always we'll try to fill those voids with other projects and customers as we get them.

If you have any questions don't hesitate to reach out to me or our project team directly.

Daniel Price
Chief Operating Officer
Customer Impact, LLC
dprice@customerimpactinfo.com
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January 10, 2026 05:19PM
Could you address the solution to applying for shops on a Friday and they have a next day or 2 deadline. How do we get acceptance for these?
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January 12, 2026 05:46AM
You don't. They don't work on the weekends, and they have no concept of self assign. The requested location(s) will be assigned on Monday, and they push the date back a couple of days.

@big_sky_thunder wrote:

Could you address the solution to applying for shops on a Friday and they have a next day or 2 deadline. How do we get acceptance for these?
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January 12, 2026 12:37PM
The biggest issue I have is the locations that came back on the board in my area are mostly large grocery stores that require 45 minutes to an hour or more in the store and they are paying $10/$12. That's not even minimum wage in my state. It wasn't so bad when I had 5 or 6 shops in the area that took 15/20 minutes to get done to throw in a large store and lose money on the big store, but made money with the others. Yesterday when I went in my local circle K and the manager was so happy to see me, thinking I was there for Ty and I told her no, Ty chose to go another direction and she said she wasn't going to have her employees wasting their time on the display, it's a mess. So, hopefully Ty will recognize their error at some point and add additional locations back.
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January 12, 2026 02:37PM
I'll start by saying it frustrates me when the project teams lets the due dates stay that close wrapped around a weekend. Yes we are closed on weekends and while some will check email/work from home, it's not a requirement of ours. Separately, we can't do self assign because we use GoSpotCheck to complete the visits and there's no API that will recognize and automatically assign the job in GSC once being assigned in sassie (we are and have been searching for a solution forever on this!).

So 1) my team needs to get better at recognizing it does no good to leave open locations on the board with a Sunday or Monday due date if it's Friday afternoon so they need to push the dates out or make it clear they won't be doing any new assigning for that weekend,

And 2) if you do see something but the due dates don't line up or make logical sense with our schedule, either email that scheduler on the side telling them what your availability would be if you could complete it, or when you apply on the job board, write that in the note on the answer required part.

I know that's not perfect, but hopefully it helps explain it a little better.

Daniel Price
Chief Operating Officer
Customer Impact, LLC
dprice@customerimpactinfo.com
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January 13, 2026 06:17PM
Thank you Daniel for responding. At least we know someone there is paying attention.
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