Ever have a return declined due to "The Retail Equation"?

If you do many purchase and return shops and your shopping companies that have contracted with:
[www.theretailequation.com]

You could do enough returns to reach the threshold to be considered a frequent return abuser and be declined a return at shops you have never made a single return at.

See:
[consumerist.com]

[consumerist.com]

If your doing many purchase and return shops and you are getting your license scanned at the return portion of the shop, your likely building up points with them and will be denied a return at some point.

Has this happened to anyone here yet?

@ wrote:

The Retail Equation (TRE) is the choice of leading retailers to help optimize transactions at the point-of-return and point-of-sale. In fact, 12 of the Top 50 retailers and 6 retailers in the Fortune 500 employ solutions from TRE. With more than 27,000 stores contracted for our services, we have a presence in every mall in America.

Reduce Returns, Prevent Fraud, Cut Costs

Returns are not just a cost of doing business. North American retailers' return rate percentages range from the low single digits to the mid-teens—but wherever you fall, studies show that approximately 8% of your return dollars are fraudulent. In fact, merchandise return fraud and abuse is estimated to be a $9–$17 billion annual problem in the retail industry. For a typical $1 billion retailer, that could be up to a $10 million exposure (as much as 1% of your annual revenue), hidden in your finances, adding to your costs and detracting from your net sales. That figure is big enough to place renewed focus on solving some basic issues at the return counter.

Verify-3 identifies fraudulent and abusive consumer behavior. It is the most widely used return optimization tool in the industry, and is proven effective in significantly reducing return rates at major retailers, prompting the Wall Street Journal to state that Verify Return Authorization™ “can now be found in every mall in America.” The return process is optimized because the Verify analytical modeling accounts for numerous factors, including your return policies and your shoppers’ purchase and return behavior, which helps make the best decisions to balance customer service and fraud/abuse prevention.

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That's why I no longer do the age verification shops with my kids at the big electronics store that sells them M rated games 100% of the time. They want my ID with a receipt. Forget it.
I have two jobs coming up this week at the same brand of shoe store in two different locations. They are both a purchase and return assignment. This will be my first time ever shopping at this brand. Do you think I'm asking for trouble? I'm doing one on Wednesday and the other on Saturday. Thanks for your advice.
Does that apply to returns with receipts though? I am familiar with this concept but thought it was used for non traditional returns (no receipt, damaged product etc)

Liz
@Traveliz wrote:

Does that apply to returns with receipts though? I am familiar with this concept but thought it was used for non traditional returns (no receipt, damaged product etc)

Liz

It sure does.
How does it apply to returns with receipts? I've never once been asked for ID when returning an item with a receipt.

______________________________________________________________________
Seriously, nobody cares that you're offended.
@Hoju wrote:

How does it apply to returns with receipts? I've never once been asked for ID when returning an item with a receipt.

They have a secret formula to determine if you are an abusive return shopper. They are looking for people that are renting clothing for one night and leaving tags on. People that buy something on sale at one store and then return it with no receipt at another that sells it at a higher cost.

According to the Consumerist, you can be cut off and then have all returns refused at stores you have never shopped at before.

Mystery shopping would seem to trigger all the bells in such a system as being an undesirable or abusive shopper. I doubt that the shopping program for any retailer is calling them and telling them to "repair" your return score with them. It's just like a credit score, but for returns.
I do P&Rs all the time and I have not had any issues. There is one client that I have been doing P&Rs on a monthly basis for about 5-7 years now. They require same day P&R so I think that makes the difference because the sale has not officially hit the system yet. I have made P&Rs for high end shops ($600 and up) with no issues and those are next day returns.
I do a same day return on a low end retail shop, perhaps four to six times a year. No problems yet. How many returns annually does it take to trigger the Equation?

Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
Ive done the same day p&r,1-5 times per month, for 2 years without any problems.
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