I did a grocery shop yesterday after work and I ask a general question.. "Do you guys sell clam strips".. The person was near buy stocking eggs.
In my report I mention the question that I asked and I marked the frozen section. They e-mail me back and said
Were the clam strips you asked for a frozen item? If they were a fresh seafood item, please change the inquiry to an item from the grocery aisles.
Clam strips are a frozen item that is usually located next to the fish and fries..
I guess people have never heard of clam strips.. I believe Mrs Pauls used to have them and you can get them at Red Lobster.
So how will I answer this Frozen or Grocery? I thought it will be frozen area since it's in the frozen area next to the fish.. But I guess it could be a grocery item
Edited 2 time(s). Last edit at 07/29/2015 07:57PM by Isaiah4031a.
A lot of it depends on how the store is organized. The ones I most frequently shop have distinct jobs in distinct areas but there is overlap. So the meat department actually handles both fresh and frozen meats, the seafood handles both fresh, thawed and frozen seafood, grocery handles the dry 'center of store' goods in addition to dairy (which is eggs), etc. So in my circumstance, clam strips I should ask at seafood, the majority of frozen I should ask grocery, frozen Johnsonville sausage I should ask meat. I don't know that this helps since you are obviously working with a different grocery chain where the 'division of labor' may be different.
In which area do you need an item? Frozen or Grocery? I would take my chances and claim the inquiry for that department.
Sounds to me like the editor didn't know what Clam Strips were (I didn't know either), so I bet if you just explain what they are (Ms. Gordons, fish-stick like) just like you did for us, and then leave them in frozen you'll be OK.
Yup, you could include a picture of one and a guess as to where the bellies of the clams disappeared to as well. I never could figure what happened to all the bellies. As a kid I thought there really were clams that had no bellies. When I grew up I discovered those were models.
Happily shopping Rhode Island and nearby Massachusetts and Connecticut