Banking shop gone bad
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I always thought this shop was awkward. Thanks for confirming my belief!
You should have been ready to roll with it and after the introduction, and the switch into the proper shop scenario full speed ahead. You would have taken a two part shop right into a one part shop and the bank would have received good marks.
Always be ready for the certified financial planner to be on site. They are always at one branch location.
Always be ready for the certified financial planner to be on site. They are always at one branch location.
It is not a two part shop. It is a one part shop which is asking for appointment to be set up, not actually completing a shop on the banker..
The same thing did happen to me once. The first part of the shop allowed me to have a non-customer interaction with a teller. It caught me off guard when she walked me to the banker's office. I told him I was not expecting someone to be available on the spot and had a previous commitment. He gave me his card and I was on my way.
The same thing did happen to me once. The first part of the shop allowed me to have a non-customer interaction with a teller. It caught me off guard when she walked me to the banker's office. I told him I was not expecting someone to be available on the spot and had a previous commitment. He gave me his card and I was on my way.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
I actually had this situation happen to me. When the banker introduced me to the loan officer I said I was late for an appointment and asked if I could get a business card so we could schedule an appointment for a later date. I wrote a narrative explaining what had happened. I was not contacted by the MSC for further clarification and received full payment for the shop. This is an awkward scenario, especially when the shop is scheduled for a main branch. You might want to submit your report with a thorough explanation of what happened. Good luck to you.
Thanks, everyone for the information. Since I never received a message from anyone at the MSC I went ahead and filled out the form to the best of my ability. I'll see what happens.
Happiness is not a goal; it is a by-product. Eleanor Roosevelt
BTW, did you give the teller your DL?
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
I also did this one once (it was 4 months ago so forgive me if I misstate something) and I believe the guidelines say you should ask for the appointment even if the loan officer is there - You can always use the excuse of "I just don't have time now but I wanted to setup the appointment". In my case another funny thing was that the target was on vacations, so they set me up with another loan officer. This was all acceptable by the MSC and got paid without any problem. I think they're specifically evaluating: a) that personal bankers don't give you any home loan information and b) how the loan officer actually works with you.
Yes, unfortunately I did (before I knew the loan officer was on site).
@LisaSTL wrote:
BTW, did you give the teller your DL?
Happiness is not a goal; it is a by-product. Eleanor Roosevelt
I tried using the excuse that I had to run, but the banker insisted I should at least just meet the officer, and insisted on walking me over there.
@jnoyolapicazzo wrote:
I also did this one once (it was 4 months ago so forgive me if I misstate something) and I believe the guidelines say you should ask for the appointment even if the loan officer is there - You can always use the excuse of "I just don't have time now but I wanted to setup the appointment". In my case another funny thing was that the target was on vacations, so they set me up with another loan officer. This was all acceptable by the MSC and got paid without any problem. I think they're specifically evaluating: a) that personal bankers don't give you any home loan information and b) how the loan officer actually works with you.
Happiness is not a goal; it is a by-product. Eleanor Roosevelt
If the shop does not require using a real name and providing your DL, I would not give them either. Ever. Only on apartment and car shops requiring a test drive and even then I don't volunteer it.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
I agree with Lisa/STL. Never give your ID. Tell them you will give them the information when you have your appointment. I never give information for a follow-up. I tell them that I don't want phone calls, because I haven't decided what I want yet. You can always say that you can't talk to anyone now. Just get the business card and do your report. I have been shopping banks for 10 years now. I never do a platform shop in the areas I frequent. I save platform shops for out of area shops.
KathyG
You did the shop correctly if you didn't sit down with the loan officer. The MSC wants to see if the teller directors you, that is all. You can walk over and get the business card, no problem.
You did the shop correctly if you didn't sit down with the loan officer. The MSC wants to see if the teller directors you, that is all. You can walk over and get the business card, no problem.
Those shops require id, because they check if you're a customer with the bank, and I assume for their own safety. In fact the ID requirement is in the guidelines and the questionnaire. But they don't require your credit to be run.
As for them asking you to at least meet the officer and don't think that's a problem. When I did that shop they made me speak with her on the phone. You just need to have the appointment made anyway and return to finish the shop.
As for them asking you to at least meet the officer and don't think that's a problem. When I did that shop they made me speak with her on the phone. You just need to have the appointment made anyway and return to finish the shop.
By the way in these shops you can expect the targets to do a lot of cross selling and they will try to introduce you to brokers, credit card officers and others. All that has to be documented as well. But the questionnaire is not bad and it pays well.
I've never had a bank shop that required an ID.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
@LisaSTL wrote:
I've never had a bank shop that required an ID.
They don't absolutely require your ID unless you're opening an account of some kind. To get information, they may want you to give them your ID, but it shouldn't ever be required.
Shopper in California's Bay Area
I should have added "inquiry" to that
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
In this particular bank, which by the description of the shop is exactly the same one I did, they do require an id even if you're not opening an account, if you are going to talk to anyone other than a personal banker (mortgage officer, investment broker, etc.)
Does the MSC require you provide one? And why does the bank ask for a DL? Are you required to have an account?
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
The MSC does require to use your real identity (they pay well and their rotations are no less than 6 months for this purpose) and the bank, as I mentioned, probably does it out of safety and to prevent fraud, but I wouldn't know 100% sure. The guidelines ask you to indicate if you were asked for an id at the branch. It is one of the top 5 banks in the US.
I know who has the shop. Others have not required an account so no ID is necessary.
A bank has to be sure it is you before discussing your accounts. They don't for non customer inquiries.
A bank has to be sure it is you before discussing your accounts. They don't for non customer inquiries.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
The shop @jnoyolapicazzo describes must be different from the one I did that I was basing my posts on: I told them I was not a customer of the bank and did not provide my real name or ID when talking either with the banker or later with the Mortgage Loan officer (my job seems to be similar to the OPs except that I went ahead with the appointment to talk to the loan officer after going in and making an appointment that first time).
Shopper in California's Bay Area
If this is the same bank I'm thinking of, the teller asks for your ID just to check you in as a visitor. Not because they are completing any kind of transaction. I don't take those shops anymore because I'm not comfortable with there being a digital record with my name of all my visits to every branch in the city.
I've been asked for an ID at banks and even cellular stores when just inquiring about services or accounts. I politely refuse and state the information will be provided if I decide to go with their company. The reality is they have no valid need for an ID for those purposes and are using it as a way to capture your information. Unless the MSC is requiring you provide it to them, just be assertive. It reminds me of the way a certain wireless carrier was pushing to run a credit check before the customer ever agrees to the service. Not necessary and way too aggressive.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
There must be different policies by the banks at different locations: I've never even spoken to a Teller at one of these shops, I just walk directly over to the personal banking area. They may ask for my name, but no one has ever asked for ID on an inquiry shop. On a personal note, as a regular customer if a bank wanted me to show my ID to just have a chat with a personal banker about their products for "security" reasons, I'd think that was a supremely unsafe bank or location and wouldn't be inclined to do business with them.
Shopper in California's Bay Area
I have been there. I was told to do the report and make sure you tell them in the report what happened. I got paid for the shop.
I have been asked for my D/L at a Chase bank location when I was doing a shop asking about different types of checking accounts. It caught me off guard so I handed it over without thinking. I think he just wanted to put me in the computer.
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