I just don't get it. When you do shops and submit them when the report is a great report there is no question on payment or procedure but as soon as you have a bad report they come up with every excuse to not pay you. Do your clients want the true or are we suppose to lie on our reports???
Never, EVER lie. But there's facts, and just the facts, and then there is the truth. "I gave the associate every opportunity to ask any questions, but I could not get him to. I even asked questions in an effort to get a response from him. When I asked him "can you recommend one of these, please?", he looked me right in the eye, turned around, and walked away from me. I did not hear him called away, I did not see him approach another customer, he merely walked away from me and did not return." That's a really negative report; probably the worst I've ever turned in. It was not questioned, it was not kicked back, but it was certainly negative.