I did 12 in the past week. On site, it was about 20-25 minutes. The longest one took 40 minutes because the store was so busy, I couldn't get a picture of the counter (or ask the clerk for the phone number and hours - which weren't posted) for awhile. I did everything else while I waited, but it was a super busy location. The online report took about 10 minutes, mostly because this particular site was slow to load the photos and I could only upload 3 out of the 12 at a time or it timed out on me. They are quick and easy though.