Continuous changes with Alta360 shops

Any words of wisdom here? Does anyone else here perform these shops?

Edited 1 time(s). Last edit at 01/21/2018 07:31PM by Megs7521.

Like This

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

More Discussions About Alta 360 Research (All Companies)

I loved doing other shops for Alta360 but then they lost the client. All they have near me now are those cheap gas shops. I wouldn't do them then, and I won't do them now thanks to your post. They were too cheap when they were easy. I live in upstate NY and $7 doesn't pay for me to drive there, let alone do a shop and a report, app or no app! Good luck!

Like This

Liked by: timgordon2448, krcartershop

These gas shops are not worth $7 wait till they are desperate and go up. I think $20 is fair without the recorded audio. I got $25 towards the end of one quarter for several and even $40 and $45 on a few. They lost my go to guy there in Dan O Neil who would work with you and get you a fair price on many of their shops. Now they start at crap and don't want to budge at all. I say let them lose all their shops to other MSPs who will at least bonus. Who knows maybe Maritz gets another gas client.

Shopping Western NY, Northeast and Central PA, and parts of Ohio and West Virginia. Have car will travel anywhere if the monies right.

Like This

Liked by: timgordon2448, iShop123

All we have in my area is a Pizza shop. And only nine of them at that 3 are 25 miles or a little more away and one is over 60 miles. All of this for $5.00 each emm don't think so. And they do come out monthly.

Edited 1 time(s). Last edit at 11/02/2017 07:40AM by 2stepps.

Like This

Liked by: timgordon2448

I had to laugh when I pulled up the shopper guide. It's up to $8 now for a location in Austin, but you must make a small purchase in the convenience store which is not reimbursed? They can't even cough up a couple of bucks for gas reimbursement? Check Marketforce for gas stations.

Like This

Liked by: timgordon2448

They’ve gotten progressively cheaper over the last 18 months or so. I stopped doing them in 2016. No job is worth $7. The scheduler is super nice, she’s just saddled with ridiculously low paying jobs that she struggles to unload.

______________________________________________________________________
Seriously, nobody cares that you're offended.

Like This

Liked by: timgordon2448

Don't do them. It doesn't matter how nice the scheduler is or how easy the shop used to be. The fee is simply ridiculously low. It is not the shoppers' duty to help an MSC be profitable at our expense.

Like This

Liked by: timgordon2448, Hoju, BuffaloNY101, racdsmith, snarf47, LisaSTL

Does anyone remember the name of the company before it was changed to Alta360? It's been bugging me for months trying to remember it.

Like This

Ritter, I think.

Like This

Liked by: Hoju, Moppy

Recorded audio? And no fee increase? Wow.

Edited 1 time(s). Last edit at 11/02/2017 12:37PM by tcurione.

Like This

Liked by: Hoju, iShop123

The app most definitely has a glitch. I have been asked for info on shops (different client) that I specifically remember typing. I have also been asked for a picture or two when I know I took it. The problem for me was I completed shop reports as I was doing the shop (per guidelines) and did 4-5 locations a day. So when asked for the 'missing' info it was really hard to remember the quotes / exact names & descriptions of employees. I now have to take text notes as well as entering into the app.

Like This

Liked by: Megs7521

Thank you RobG It was Ritter.

Like This

Crazy, I don't see those requirements for the two brands they have near me. Wondering if maybe it's the brand the got from Maritz this year?

There are reasons that a body stays in motion
At the moment only demons come to mind

Like This

Thank you for all the responses!

Edited 1 time(s). Last edit at 01/21/2018 07:32PM by Megs7521.

Like This

Since they lost their big grocery client early in the year. I haven't done any shops with them. Their gas shops are like you said low fee.I would be scared to do the audio ones.

Like This

I would say don't do them unless you can route a few sites and do them in a reasonable time.

RoyaMS

Like This

Liked by: Tova

I quit working for alt360 because their unfair auditing practices. I don think they are shopper friendly and have absolutely no appeal process.

Like This

quit working for alt360 because their unfair auditing practices. I don think they are shopper friendly and have absolutely no appeal process.

Like This

@Lstockwell wrote:

I quit working for alt360 because their unfair auditing practices. I don think they are shopper friendly and have absolutely no appeal process.

I think they are about at the top of my list for being 'shopper friendly'. Took me about 45 seconds yesterday to get a scheduler on the phone when a shop went a little sideways. ALWAYS a timely response to email. Editor's sometimes asking for info i know I put in the report but I think that's Mobi Audit issues not Alta360....

Like This

Liked by: guysmom, bgriffin

I don't like the low fees but I will say, Alta 360 is definitely shopper friendly.

Like This

Liked by: bgriffin, luckygirl0100

I have not had a problem with them. But then again it's only Pizza shops they have in my area.

Like This

Maybe it's a typo and they meant $70.

"Let me offer you my definition of social justice: I keep what I earn and you keep what you earn. Do you disagree? Well then tell me how much of what I earn belongs to you - and why?” ~Walter Williams

Like This

Dan is still there as I spoke with him the other day. He is just not in charge of some of the shops he use to do. I agree he is very nice but so all the ones I have dealt with besides him.

Like This

Sorry, only registered users may post in this forum.

Click here to login

Continuous changes with Alta360 shops

Create an Account or Log In

Official List of Mystery Shopping Companies

Mystery Shopper Magazine