Here is a good one!

So I am shopping a "Wireless Retail" location. The rep points me to the phones, and then leaves. I reported such, and my report was invalid because I did not make an objection to the sale. How do I object when there is no sales pitch? Was I supposed to grab a display phone and go hang out at the register. I lingered forever and was never visited again. What would YOU do?

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Find a different company to work with. I have had shops rejected as well, for example when the guy's wife called him on his personal cell phone and he wandered away never to return . . . When I was told that my drink was in the bag and I didn't check it until I got home and to heck with the drink, I needed the CUP. . . When the sales person flat refused to put a quote in writing but offered me a piece of paper to write it down myself . . . One of these companies I have resumed working with after several years, but only on jobs where there is a service to be rendered and if it is not or not done properly I will still get paid for the report.
I work with a ton, and I don't mind working with this MSC. I just thought it was funny how it was rejected. This is the same company that rejected a drive thru shop because I accidentally ordered "light ice" out of habit.
I've had situations like this, where an associate seems completely disinterested in proactively assisting customers. I handle it by re-approaching the associate myself, asking questions, and then raising the objection in response to one of the answers. If there's a narrative, I most certainly include that the associate walked away, and that I had to seek assistance and press for answers. Re: objections, I do have an issue about raising objections -- when it's not indicated in the instructions, and only appears the questionnaire! I've had this happen more than once.

While I have a suggestion for the objection dilemma, I don't have one for the dilemmas that Flash cited -- ouch!! I've had one shop rejected, and it was because of a failure to obtain information about a specific product. The instructions stipulated to get information about an alternative product, ONLY if the store did not carry the original item. The product was not on display and when I inquired, the associate told me they didn't carry it. I conducted the shop accordingly, and was told that the store DOES carry the item in question! I challenged the rejection, and after several email exchanges, clarifying that I was specifically told the store did not carry it (NOT that they were out of stock!), the decision was thankfully reversed, and I was paid.
I think I did the same one today, and have another tomorrow. My gal was great, and offered me a 50% discount to sign up. Hope that's not a no no.
Did you sign in and wait for your turn with a Rep.?

Live consciously....
I didn't have to sign in. I was the only customer in the store, and there were 5 reps working. Live and learn I guess!
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