Purchase and Return shops
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If it ever came to the point that a refund was refused, I am sure that it could be made right. You would contact the mystery shopping company and they would reach out to the client to clear the hold. Of course, they are probably already using the information submitted to ensure that this does not happen. I had one major retailer that I was making returns to 5x a week.
As a last resort, a credit card company would back up the refund.
As a last resort, a credit card company would back up the refund.
I think OP is concerned about not being able to return something in their personal - as opposed to shopping- life. There was discussion of that in previous threads on this topic.
Oh, believe me - if I need to make a legitimate (vs. for a shop) return, I'm getting it.
You know, I do worry about that a little. I regularly do a couple big box stores. I dread going in to return a purchase and having them say something like "don't you ever buy anything and keep it?"
I do a very expensive clothing store once a year or so which requires a purchase with an optional return. The least expensive items usually run $60-$70 (WAY over my budget), so I've never kept anything. I'm waiting for the day they call me on all of the returns.
@ceasesmith wrote:
You know, I do worry about that a little. I regularly do a couple big box stores. I dread going in to return a purchase and having them say something like "don't you ever buy anything and keep it?"
Happiness is not a goal; it is a by-product. Eleanor Roosevelt
Has anyone actually be denied a return based upon prior transactions?
@panama18 wrote:
I think OP is concerned about not being able to return something in their personal - as opposed to shopping- life. There was discussion of that in previous threads on this topic.
I get that. I would honestly hope that these companies are clearing these returns from any system used to monitor excessive returns. If I were denied a return at a store that I shop frequently, I would still be inclined to contact the MSC so that they could communicate with the client. That is what I feel is the right process.
I still believe that a credit card company would force the return as a last resort. Always use a credit card.
And this is why, within reason, I use cash.
."If a retailer doesn't want to talk the cost of the item, then they should just do the shop as a window shopping style "
One of my now-discontinued favourite shops wanted the item returned not to avoid the reimbursement but to report on the return transaction.
."If a retailer doesn't want to talk the cost of the item, then they should just do the shop as a window shopping style "
One of my now-discontinued favourite shops wanted the item returned not to avoid the reimbursement but to report on the return transaction.
Since it's a third-party company doing it, I doubt anyone is clearing our mystery shopping from the system. I read an in-depth article on it last year but couldn't find it now. Here is another one that explains it. hip2save.com/tips/retailers-tracking-returns/
@wwin wrote:
Here is another one that explains it. hip2save.com/tips/retailers-tracking-returns/
I think this is the right reference article. If anyone does a lot of purchase/returns at some of these bigger chains, I think they could get their credit, err return report as mentioned.
Further, I have no belief at all there is any clearing of returns from these third-party database for the shops. Sure, it is possible, but I don't see that happening. Even if you are doing a cash return, most stores ask to see ID I believe.
I like purchase and return but I find they are really not worth the hassle if it isnt at least $50 +. I see some for See Level but never do them cause they are way less than that. I always wonder who bothers with those, it works out to be 12 bucks per trip. I did one for 25 once but that was because it was a mall location and I already was going there twice plus it was close to my home. This was an exception! To do this regularly for that price is a low ball as often the reports are very long too!
If you shop at Best Buy, they definitely use The Retail Equation.
[www.theretailequation.com]
If you are in the U.S. or Canada
and don’t have your receipt, or if you simply want a copy of your Return Activity Report (RAR), email us at: returnactivityreport@theretailequation.com. To ensure your privacy, please include your name and a phone number where we can reach you. Do not include your ID number. Alternatively, you may mail your request to: The Retail Equation, P.O. Box 51373, Irvine CA 92619-1373, United States.
[www.theretailequation.com]
If you are in the U.S. or Canada
and don’t have your receipt, or if you simply want a copy of your Return Activity Report (RAR), email us at: returnactivityreport@theretailequation.com. To ensure your privacy, please include your name and a phone number where we can reach you. Do not include your ID number. Alternatively, you may mail your request to: The Retail Equation, P.O. Box 51373, Irvine CA 92619-1373, United States.
The worst, most insane "get my money back" situation was with the orange big box place. I ordered 4 mirrored closet doors and a YEAR later, they were still telling me they were out of stock, check back later yada-yada.... I called Chase and not only got my money back, got all the doors delivered and installed, but got a nice gift card to use as well.
@Rho* wrote:
And this is why, within reason, I use cash.
If you use cash, you have no recourse when a retailer refuses a return.
@Rho* wrote:
And this is why, within reason, I use cash.
."If a retailer doesn't want to talk the cost of the item, then they should just do the shop as a window shopping style "
One of my now-discontinued favourite shops wanted the item returned not to avoid the reimbursement but to report on the return transaction.
Best Buy requires ID with cash even with the receipt! It’s ridiculous.
IRL I do a lot of purchase/return. I shop for my elderly aunt's clothes. She is particular. And hard to fit.
Staff at the various stores have assured me it is fine to keep buying things for her to try and then bring them back. I hope some tracking does not leave me stuck with these clothes.
Edited 1 time(s). Last edit at 08/02/2019 02:34PM by prince.
Staff at the various stores have assured me it is fine to keep buying things for her to try and then bring them back. I hope some tracking does not leave me stuck with these clothes.
Teaching kids to count is fine, but teaching kids what counts is best.
Bob Talbert
Bob Talbert
Edited 1 time(s). Last edit at 08/02/2019 02:34PM by prince.
prince - Amazon has a mail order try & buy program that might work for your auntie.
A good suggestion. If not Amazon, sonething else.
I will have to see if Amazon exists way out here in Rural Alberta. If they don't use Canada Post, not really available to me.
Edited 1 time(s). Last edit at 08/02/2019 03:26PM by prince.
I will have to see if Amazon exists way out here in Rural Alberta. If they don't use Canada Post, not really available to me.
@Monk-N-Nut wrote:
prince - Amazon has a mail order try & buy program that might work for your auntie.
Teaching kids to count is fine, but teaching kids what counts is best.
Bob Talbert
Bob Talbert
Edited 1 time(s). Last edit at 08/02/2019 03:26PM by prince.
P & R shops are two shops and should be paid as such.
I only accept P & R shops that pay an absolute minimum of double, with triple being the norm. The more inconvenient the R is, the more I require. My last such shop paid $50, with a 30 minute wait. As I was literally driving by that mall, $50 was acceptable.
I didn't realize that the last purchase and return shop I accepted wouldn't let you return until the next day. However, it DID pay $60, so I suppose the second trip was built into the price, and the mall was in a part of town where it was easy to pick up another filler shop.
Happiness is not a goal; it is a by-product. Eleanor Roosevelt
Most will not allow on the same day makes sense but yeah i have never seen one that soes that would be nice to save a trip. The only one i know of was a retailer thar you coyld return within 10 minutes but it was to save from spending anything at the store.
Sometimes they’ll let you do a return at another shop. This is only a benefit if you’re doing multiples and then obviously not for the last shop.
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