Happens all the time! I usually start snapping pics while they're looking for their name tag then take the pic they've dressed up for to avoid confrontation. But instructions specify not to submit the employee pic if they have changed into uniform after the reveal. Just the counter pic.
After all these years of doing these shops, I did not know it was "legal" to crop the shops! I also just figured out that you can add more that one photo to each question. That comes in hand when the bathroom is long and narrow.
Ah, yes..... the ExxonMobil audits......... the only time in my life I had someone (a customer) threaten to rape me, all because he didn't like the fact that I was walking around the pumps taking notes and pictures. Good times.