I've been doing the shop for years. I usually pass the quiz without even looking at the guidelines. This time, I cannot There's only 11 questions. I failed, printed out the guidelines, retook using the guidelines, still failed. They don't show you which questions you missed, which would help! I've tried 15 times now.
E-mailed the useless general e-mail, no response. Reached out to a scheduler I've worked with in the past, and she said to e-mail that same useless email.
There's no scheduler listed.
I need to get this done before the next storm moves in!
Any help is appreciated.