I found my guidelines from earlier this year. Page 5 specifically says the MSRP photo must be taken on-site. It does not have to be the window sticker, but something on-site that shows the MSRP. This may have changed in recent months, and may be why there is confusion now. With all the KIA shops I've done, I've always taken and submitted the window sticker. I've not found the glare to be an issue.
Edit: I wanted to add that the company has been flexible on some things. For instance, I forgot to wait a full 24-hours before going to the dealership. They happily accepted it since I had received a response from the online lead before going to the dealership. It is possible that the MSRP picture is something they have been flexible on as well, and it could also depend upon the editor. I think they will take the dealer price sheet since you obtained that from the dealership (hence on-site).
Just reporting back...seriously in the past they've take Beth website MSRP sticker every time. Anyhow, this time no----BUT luckily I had the Dealer's Price Worksheet picture with MSRP . I sent that in, and they used it and gave me a 10. So that was reasonable.
I don't know if Kia is coming back next year and certainly when the fees go $125-145 I'm interested. BUT man....if the see a pic being taken of the sticker I think by now they'll know it's a mystery shop
maybe. but as a car buyer I may consider taking a photo of that, especially if I'm comparing several vehicles. so maybe a lot of people do that anyway!