Q3 Site Experience tips and tricks?

Hey gang,

Sticker Bandit here. I’m thinking of doubling up some sticker removals with some site experience audits since those just increased. I haven’t done these before so I’m just seeking advice!

How do you keep up with the OSA pics? I see myself flipping through 15 pages for every PoP I see out there. Do you have a routine? An order you do things? About how much time do they take you?

Thank you!

-Sticker Bandit

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15-20 minutes, but then I usually sit in lot and finish the report before I leave. It will take you longer in the beginning but once you know what to look for and the required photos it's bam, bam, bam, done. I used to use a cheat sheet before they simplified the report. Now I just know what to look for. I do keep a hard copy of first few pages of the most current POP with me, but you can always pull up the guidelines while on site to check if needed. The most I write on a scrap paper is # of toppers, #of pumps, pump used, upsell, uniform, restroom, $ on gas, $ in store, mileage...basically just to keep things straight. I put the paper in the folder with the receipts. Since they frequently add photos I also might jot down what they are to be sure I don't skip one, ie, store exterior (although that seems to be removed from latest edition) and don't forget to take a photo of yourself in your beautiful vest. Have fun.

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The more I learn about people...the more I like my dog..

Mark Twain
FWIW, these are the only ones I will always complete and submit while onsite, regardless of my schedule or the pin's expiration. Unlike the other gas brands on the platform, the report does not branch out into sub-reports, making it easy to blitz through once you've grabbed all the pictures.

I do not work in the app after checking in and logging the date and start times. I can typically knock the job out in 18-20 minutes. I block out 30 minutes on my calendar just in case I hit a busy station and it takes awhile for two pumps to clear for the fueling area photo (while cursing under my breath at the entitled dicks and dickettes who leave their cars parked at the pump while they hit the store).

Here are the things I always do to try to make things go as quickly as possible:

• Pull up past the pump so I can grab its picture first thing. If there's a pump violation I'll grab that pic as well.

• Look for the branded oil on the way from the pump to the restroom, and side-eye the counter area for the cheap candy if it's en route. The Lindt truffles are the go-to purchase for me. They're up to as much as 89¢ after being 59¢ for the longest time. One chain in my area actually had them titled "CHNGMAKER" on the receipt.

•After the reveal grab the oil photo if required then head outside and grab the storefront photo (last round of reports it was not required?) I then turn 180º and scope out the best route to walk the lot and get the rest of the pics

Have synthesizers, will travel...
Whoa Nelly! You wait for all the pumps to be clear for the forecourt pic, Cool? Not me.
Lol. I do the same cool, even grabbing the oil photo first if I can do it discreetly. And like sestra I don't wait for the pumps to clear. I try to get a shot that incudes POP or lack of, but if the pumps are full that's what they get in the photo.
EM used to be my bread and butter. But with the monthlies turning into quartlies, and the easier requirements leading to lower fees, basically that have become fillers for the most part. And am I the only one experiencing extreme claim limits. Last time I checked I could claim only five shops, or was it three?
@CoolMusic wrote:

The Lindt truffles are the go-to purchase for me. They're up to as much as 89¢ after being 59¢ for the longest time.

Most of the stores I see are 7-Eleven. I opt for the banana or Big Gulp. Livin' large grinning smiley

Please don't feed the MSF trolls!

Feeding the MSF trolls bread or other human food is detrimental to their health and the environment. It can lead to malnutrition, disease, and behavioral problems in trolls, as well as water pollution and the spread of pests. Trolls are capable of finding their own food sources and don't require human assistance.
@sestrahelena wrote:

Whoa Nelly! You wait for all the pumps to be clear for the forecourt pic, Cool? Not me.

I didn't say "all"... I said "two".

The fueling area photo has to show two pumps with no obstructions. I had a shop rejected because I only got one pump and its island.

Have synthesizers, will travel...
I'll go along with most of the suggestions.
However, after doing shops for enough years, I would add this and, I know, it seems rather anal, but it sure comes in handy afterwards.
Make a worksheet for each shop you do. As an example, here is what I have for the Sticker Removal Shops:

Tailor the worksheet to the type of shop (gas station brand, sticker removal, bank shop etc)
On the worksheet in the heading in bold label it as what the shop is.
E/M Sticker Removal Shops:
Fee ___ Pay Date ___ Bonus ___ Total Pay for shop ___ Invoice Date ___ Invoice Amount___
Date of Shop ___ Address ___ Time In ___ Time Out ___ Due Date ___ Clock Time of when due ___
Required Photos: Overall ___ MID ___ Is there diesel price ___ type of diesel ___
Retail Area ___ Separate Diesel Area: Photo ---
Stickers to Remove Google ___ Apple ___

Number of Pumps ___
Then have a space for each pump for the sticker (s) removed. Pump 1 ___ Pump 2 ___

Something like that works for me. The invoice date space is to ensure that the report was sent in on a timely basis. The pay date is for housekeeping. You put that in when after you were paid and it ensures you were paid.

For gas station shops you would put in the pump number in which you used with the amount and if the receipt was received. The instore amount is to ensure you did get the receipt. After you have photographed the receipts, staple them to your worksheet.
You should have a comment section somewhere on it (even the back) for your observations. If you have ever seen a police traffic stop, the pro cops stay at the scene long after the ticketed person leaves. Why? The cop is writing up his observations for later questioning, etc. It comes in handy especially when doing your report later. Or, exactly how you were treated by the employee.
The receipts are stapled to the shop's worksheet to ensure that when the editor asks for a clearer receipt, you have it.
After finishing your report, put your worksheet in a file folder labeled for the month of the shop and later, when the month concludes and you have been paid for every shop performed in the month, put the folder in a box for the year of that shop.
BTW, I never put away the folder until I have been paid for each and every shop. For instance, here it is late August and I have not put away mu July folder. I am still awaiting final pay for a few shops.
All of this comes in very handy for end of year taxes and IRS audits.
There is more and a lot of it falls on the preferences and learning that the shopper wants or needs.

Edited 1 time(s). Last edit at 08/20/2025 01:35PM by French Farmer.
I've done a worksheet for the Phillips 66 jobs. I tend to do a majority of my reports for that one after the fact, either when sitting down at my next meal, or in my hotel room if I'm overnighting.

It's more of a photo checklist as I've already logged the in and out times in the app.

As long as every item has an indicator I'm good to roll to the next stop.

Photos are either required or represent a "No" response, so it's easy for me to finish the report when I get a chance to sit a spell.

Have synthesizers, will travel...
I used to do Phillips 66 and yellow shell only, and recently added Chevron into my to-do list....I still can't justify doing the blue M tho....why should I do blue M for $2 gas (thats like 1/2 gal of gas in socal) even after they simplify the survey, still seems to like too much work to me. I'd rather do yellow seashell, at least they are giving me full 2 gallons
Rookies !!! Overall site and main Id from the road. Pump pic and issues (if any). Oil, restroom and checkout. Back outside, logo and forecourt. Then I reveal (98% of the time, they already know you are there (because of asking for the stupid receipt !) All done ! Less then 10 minutes (up to 15 with input on site, I average around 12). NEVER use the app for pictures.
My only tip would be to get the required photos as soon as the opportunity presents itself. The other day I did a station which had only half of their eight pumps operating, and the four that were operating were almost constantly being used. I regretted not getting a few pics I needed early on, as I wound up having to wait around at least a few minutes for fueling cars to depart.

Many stations use the same PoP. Take pics of current PoP you find at stations, and compare PoP you see at future stations to what you have in your pics. Assuming they're done in a relatively tight time frame and guidelines haven't changed, of course.

Okay, that's two tips.

I don't think there are any Russians / And there ain't no Yanks
Just corporate criminals\ / Playin' with tanks


Edited 3 time(s). Last edit at 08/20/2025 10:13PM by retrodaddy.
Shell, BP, Marathon and Citgo...I use a home made sheet. I input all of these at home (I will do a small Shell, 4 pumps or maybe up to 8 pumps onsite, depending on what else I'm doing) Old Exxon shops, had a sheet, not needed anymore. SPEED and ACCURACY (always take extra pictures if you are unsure) POP, I take screen shots from the updated guidelines and they are in my photos, to be able to check them onsite.
Check the guidelines for updated POP, not the stations(they will have expired posted sometimes) and the guidelines give you the "grace period" for changing dates.
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