PNF, sorry about your report, but the title was in earnest. I did a takeout shop for a bar/restaurant chain, and the guidelines were very detailed and clear.
But I know what you mean. I've gotten burned (different MSC) because the guidelines and report were short and straightforward. The shop was estimated to take 20 minutes. Perfect, right? No. The shop itself took 2 hours. So many things went wrong and the guidelines had no instructions for contingencies.