Am guessing that Competitors order Purchase and Return Shops. You go in, buy something, return an hour later with some excuse to return it. No matter what the excuse is, it's saying, 'Not Good Enough'. One store I went in had a Purchase and Return Shopper doing a return on the opposite side of the counter. That store went out of business. The next store was that lamp store, paid well, and offered purchase and returns for years before they went out of business. And btw, if they are sharp, they can spot shoppers just by body language alone. So the companies should find out who is sending the shoppers, and if they are competitors, halt it. If they order purchase and returns for their own companies, then, huh? Okay, after awhile, it tests the employee return skills,
but for years? I'd think it would lower morale. I hated purchase and returns, and stopped doing them even when paid well.