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Mac Mystery Shoppers!

July 30, 2010 01:16PM
Do you ever have a problem emailing receipts? I've encountered the same problem several times -- while the .jpg itself is completely fine on my end, the attachment does NOT go through okay.

I send it as window-friendly, and click control/c to turn it into an icon. When it's unsuccessful, and I go back in to check by clicking the icon in my sent mail, sure enough, it's not legible there, either.

I'm obviously doing something wrong, but I can't figure out what it is! It might have to do with the way I'm scanning it, but the issue seems to only be with email, not uploads.
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July 30, 2010 02:27PM
What program are you using for mail? What OS are you in? What Mac are you using?

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“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton
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July 30, 2010 02:47PM
Macbook Pro, Leopard. I'm using Macmail, which I believe is the problem. I've researched this topic before, and others seem to have had success by making sure they don't send in rich text. Unfortunately, success with email attachments has been spotty, and in cases where I'm sending scanned jpgs, it fails most of the time.
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July 30, 2010 03:53PM
I have a MacBook Pro w/ Snow Leopard. I use Mail. I encountered this issue many years ago, but it was using Thunderbird and a 2004 OS. Honestly, I am surprised to hear this. Have you checked preference settings?

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“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton
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July 30, 2010 03:59PM
Yes, I have. It was after research on Mac forums that I tried solutions via non-rich text and creating an icon. It's a bummer!!! I do have Windows on here, but I prefer to work from this side. :-(
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July 30, 2010 10:22PM
I'm also on MacBook Pro with mail and never have a problem. Must be a setting.
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July 31, 2010 01:01AM
When I first researched this, I found many posts from others experiencing the same problem, and really thought I had fixed it by reverting to plain text and creating the icon. Oh, well. Now on the list to cover on next visit to Apple.
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July 31, 2010 07:46AM
I tried to look this up after I asked you about it, but the posts I found were mostly from 2005-2006. I did find one current one, but no one else seemed to be having the same issue. I still think it is a setting in either your mail prefs, or somewhere else in your other prefs. I might be wrong, but I haven't heard about this in years, and the Mac Mail program has gotten a LOT better in the past few years.

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“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton
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July 31, 2010 12:07PM
There are plenty of posts from 2008 and 2009 depicting my problem. I have other issues with Mac mail, but that's another story... There are things I LOVE about it, but there are definitely a few kinks!

I'll update this thread after I go into Apple.

Edited 1 time(s). Last edit at 07/31/2010 12:09PM by nicelytwicely.
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